The property offers a good location, being close to the charbagh railway station and metro junction, making it easy to travel around Lucknow. Guests appreciated the friendly and cooperative staff, especially for solo travelers. Cleanliness is a highlight, with well-maintained rooms and bathrooms. However, it's noted that the dormitory setup can feel congested, and it's primarily suited for gents. There have been concerns about booking issues and overall poor staff behavior, which may affect the experience.