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Review Of Arra Suites Bangalore Airport Hotel

Name: Arra Suites Bangalore Airport Hotel
Address: Prestige Enclave, Next Sha-shib Aviation College, International Airport Road,Vidya Nagar Cross,, Bangalore, 560300, IN
Price range: Arra Suites Bangalore Airport Hotel Price starts at INR 1,400/Night
Rating: 3.7

Sonnapanahalli, Bangalore

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User Rating & Reviews

everyone
couple
family
group
solo
business

3.7

Very Good

259 Ratings, 198 Reviews

excellent

27%

very good

38%

average

20%

poor

bad

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.9
Cleanliness4.0
Value For Money4.0
Food3.5
Facilities3.8
Checkin Experience3.9

We are using generative AI to show you summarised user review

Reviews Summary

This property is well-situated near Bangalore Airport, making it convenient for transit travelers. Guests appreciate the spacious and clean rooms, along with friendly staff who offer good service. The property also boasts decent food options, though some reviews mention that the breakfast could be improved. On the downside, there's frequent feedback about the miscommunication regarding location, and some guests experienced issues with cleanliness and room amenities. Overall, it caters well to those seeking budget-friendly accommodations near the airport.

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Positive first

1.0

sai t.business

I was told to check out at 9 am, when told that it is 11:45 am per my booking then told to vacate at 11:30 am. Starting 9 am they started disconnecting ac and power for every 10-15 min and again giving it in 15 min. Overall it's a terrible experience

Travel Month: Oct 2023

Room: Standard Room

5.0

Heart full thanks

ameen a.family

The rooms were so spacious and and clean and with all services. The staff were so nice. I will come again 100%

Travel Month: Jul 2023

Room: Standard Room

1.0

Location

jagdish d.

Good location but too much careless caretakers

Travel Month: Oct 2022

Room: Standard Room

2.0

Wrong location provided in mm t

krishna b. loyalty-icon

Location of the property is incorrect, host will send you the correct location. Property is 10 km away from the airport. We booked two rooms apartment and we were provided two bath towels between 4 guest and we asked for two more bath towels they said it is chargeable.

Travel Month: Aug 2022

Room: Standard Room

5.0

Value for money

rineesh r.

Value for money accommodation near bangalore airport. Rooms have acs and bathrooms have water heaters. Breakfast was good. Staff were friendly.

Travel Month: Jun 2022

Room: Standard Room

5.0

Why i like the hotel

pasuvula p. loyalty-icon

It is a nice place and near to airport. We stayed many times here during transit good food with good services

Travel Month: Jun 2022

Room: Standard Room

2.0

Poor Stay

monovah n. loyalty-icon

Good rooms but no towels kept, no hot water

Travel Month: Mar 2021

Room: Standard Room

4.0

Service

nandini.business

It was good and clean. I am happy with the stay.

Travel Month: Mar 2021

Room: Standard Room

Arra Suites Bangalore Airport Hotel has replied on Sat May 15 20:24:08 IST 2021

Dear guest, we thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times.

3.0

Food and service

ritika g.couple

The food is okayish. South indian breakfast is good. North indian dishes and especially roti/chapati . We had to order through zomato and dwight. That also most of them do not deliver as it is in a non deliverable zone. The service was good. Staff -abhishek, naresh helped us a lot. Whereas there was one night manager whose behaviour was very indecent towards women. It is not value for money. If u don not have any other option then surely you could go for it. Else chose someplace else.
The hotel is at a remote location. The only read i/we opted for it was because, it was near the airport. But it did not have amenities near it. Also the area is a bit shady and dingy. I strongly advise against it for single girls. Maybe okay for a family. But do not expect anything near a 250m area. You have to travel by car/cab. Also the auto is not available freely. You have to walk some distance to fetch one.

Travel Month: Jan 2021

Room: Standard Room

Arra Suites Bangalore Airport Hotel has replied on Sat May 15 20:22:03 IST 2021

Madam, on behalf of arra, i would like to thank you for staying with us. We strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings i have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again i am very sorry. Personally i wish to stress that we are very grateful for your support and for informing us of what happened and as such i hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at arr a suites, bangalore. In the meantime, once again, may i extend my sincere apologies to you and once again thank you for your understanding.

4.0

Location

saraswathi v.family

Location was near to the airport which made it easier for my early morning flight
It was a good stay with good privacy and not so annoying staffs overall it was good.

Travel Month: Dec 2020

Room: Standard Room

Arra Suites Bangalore Airport Hotel has replied on Sat May 15 20:23:31 IST 2021

3.0

Not clean room, facilties were also not maintained

rajesh d.couple

The bed was not clean, had stained sheets and not dusted. Poorly lit room, the main light stopped working after sometimes. Though washroom and sitting area was clean.

Travel Month: Nov 2020

Room: Standard Room

Arra Suites Bangalore Airport Hotel has replied on Sat May 15 20:25:31 IST 2021

We strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings i have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again i am very sorry. Thanking you, regards,

5.0

Nice stay

pranami s.family

Happy to see the rooms to be big enough.

Travel Month: Dec 2019

Room: Standard Room

Arra Suites Bangalore Airport Hotel has replied on Fri Feb 28 14:11:32 IST 2020

Dear guest greetings from Arra grande Suites! Thank you very much for giving positive feed back to us. Regards Arra Suites.

5.0

Well

john r.family

Good to stay, comfortable, service is also good

Travel Month: Feb 2020

Room: Standard Room

Arra Suites Bangalore Airport Hotel has replied on Sun Feb 23 09:15:53 IST 2020

Dear guest greetings from Arra grande Suites! Thank you very much for giving positive feed back to us. Regards Soumya

3.0

Budget friendly

teja g.

group

Good to stay in budget, but the hotel staff failed to guide us properly and the location received from MMT tool is 20 km far away felt a lot of trouble reaching there.

Travel Month: Nov 2019

Room: Standard Room

Arra Suites Bangalore Airport Hotel has replied on Wed Jan 29 08:52:22 IST 2020

Dear sir, as we come to the airport vicinity, we are projected in the airport location, there is no accommodation facility inside the airport (apart from Taj). Need to travel minimum 7 kms. We are 8.5 kms to be exact. Regards, Arra Grande Suites.

4.0

Stay at Arra Suites

kritika d.family

Airport stay. Due to layover between connecting flights.

Travel Month: Dec 2019

Room: Standard Room

Arra Suites Bangalore Airport Hotel has replied on Mon Jan 13 13:51:43 IST 2020

Dear guest greetings from Arra grande Suites! Thank you very much for giving positive feed back to us. Best regards, Arra grande Suites

4.0

Nice staff but location is terrible

raghul s.business

Can't able to find location. Need to improve a lot.

Travel Month: Dec 2019

Room: Standard Room

Arra Suites Bangalore Airport Hotel has replied on Fri Jan 10 16:36:03 IST 2020

Dear guest, greetings from Arra Grande Suites! Dear Sir, as we come to the airport vicinity, we are projected in the airport location, there is no accommodation facility inside the airport( Apart from Taj). Need to travel minimum 7 kms we are 8.5 kms to be exact. Regards, Arra Suites.

5.0

Excellent Stay

partha r.business

Nice stay near Airport. Clean environment except the front Road of Panchayat or municipality. Good value addition is breakfast.

Travel Month: Dec 2019

Room: Deluxe Room

Arra Suites Bangalore Airport Hotel has replied on Wed Dec 25 09:59:35 IST 2019

Dear guest greetings from Arra grande Suites! Thank you very much for giving positive feed back to us. Regards Soumya

5.0

Good

john s.business

Good place to stay and best food

Travel Month: Nov 2019

Room: Standard Room

Arra Suites Bangalore Airport Hotel has replied on Sun Dec 08 12:03:56 IST 2019

Dear guest Greetings from Arra grande Suites! Thank you very much for giving positive feed back to us. Regards Soumya

4.0

Should eat kebab with bone

vivek g.

business

Rooms are small but clean and tidy. Food ok. Staff was friendly and good

Travel Month: Nov 2019

Room: Standard Room

Arra Suites Bangalore Airport Hotel has replied on Mon Dec 02 10:09:49 IST 2019

Dear guest, greetings from Arra grande Suites! We thank you for the motivating review. Best regards, Arra grande Suites.

5.0

Lovely stay at a home style service apartment

amit s.

business

I stayed one night during my travel to Bangalore. Hotel is approx 14 km from airport. The staff was very friendly. I enjoyed staying here as it felt like an extension of your home. Clean room, bathroom, AC, hot water etc. All available. The rooms also have a common area which can be great for families to sit. Kindly note that this is not a typical hotel, this is a service apt. My room was one of two rooms in a 2 BHK apt. The whole building is service apartments. I will surely stay here again during my next visit to Bangalore.

Travel Month: Nov 2019

Room: Standard Room

Arra Suites Bangalore Airport Hotel has replied on Sun Nov 24 16:44:03 IST 2019

Dear guest, greetings from Arra grande Suites! We thank you for the motivating review we assure you best of service all the time Best regards, Soumya (FO).