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Rao Colony, Lonavala | 930 m drive to Maharashtra State Transport Bus Stand
402 Ratings, 210 Reviews
Last 10 Customer Ratings (Latest First)
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Good Stay
The ambience and rooms are good. Food is good. But not worth the money. Prices are high as opposed to the facility.
Room: Zuper DeluxZ Room
superb resort in Lonavala
Superb staff behaviour like family,Good maintain resort and rooms, food was to good chef specially to met about food
Room: Zuper DeluxZ Room
Good Stay
It was a great experience for our stay and staff was really helpful all the time. Harish was the best for overall service and kim in the restaurant and housekeeping attendent to our room took care of our room. Food was delicious and environment of hotel was relaxing and was closer to the city which made it more convenient for us to explore. Thanks to all the staff members.
Room: Zuper Premium Room
average
Bathroom round mirror broken, bathroom very small and cramped very weird smell throughout
Room: DeluxZ Room
Good Stay
The resort is located in a very peaceful and serene setting. From the moment you enter the gate, you feel a warm welcome. The staff is polite, courteous, and always ready to help. The food is absolutely delicious. My only suggestion would be to add some Chinese dishes to the menu. Overall, I’m very happy with the experience and would love to visit again—especially if you start a loyalty program with some exciting discounts 😜.
Room: Zuper DeluxZ Room
stay and staff
The stay was beautiful we had a private pool. The early check in didn’t happen but the private pool compensated it. The receptionist Kajal was quite helpful and patient, the restaurant host Kim was amazing woman, very sweet, very calm. Breakfast was amazing but pasta was not good.
Room: SuiteZ
Arova Woods Zinc Journey by The Fern, Lonavala has replied on Mon Sep 22 12:26:19 IST 2025
Dear Ms. Lavanya, Thank you for sharing your experience with us. We are glad to know that you enjoyed your stay, especially the private pool, and that Kajal at the reception and Kim from the restaurant made your visit more memorable with their helpful and warm service. It is also wonderful to hear that you liked the breakfast. We truly value your feedback regarding the early check-in and the pasta. Please be assured that your comments have been noted and shared with the concerned teams for improvement. We appreciate your thoughtful review and look forward to welcoming you again for an even better experience. Swapnil Gajbhiye Operations Manager
Average Stay
Staff is good..but property is not worth the charges...hygiene is not maintained and quality/ test of complementary breakfast was not good..overall average experience.
Room: Zuper DeluxZ Room
Arova Woods Zinc Journey by The Fern, Lonavala has replied on Tue Sep 30 11:58:55 IST 2025
Dear Ms. Mansi, Thank you for sharing your feedback with us. While we are glad to know that you found our staff good, we are truly sorry to hear that your overall experience did not meet your expectations. Your comments regarding hygiene and the quality of the complimentary breakfast have been noted and shared with the concerned teams for immediate improvement. We value your feedback as it helps us enhance our services, and we hope you will give us another opportunity to serve you better in the future. Swapnil Gajbhiye Operations Manager
Arova stay
Wonderful stay at Arova! Properties location is amazing in between the city but with all natures scenic view...hospitality and services very good.. Food at its Meraki restaurant is also very good. Very nice experience overall... spending time at outside swimming pool side was very cool.
Room: Zuper DeluxZ Room
Arova Woods Zinc Journey by The Fern, Lonavala has replied on Mon Sep 22 12:26:37 IST 2025
Dear Ms. Suman, Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed your stay at Arova and loved the unique location surrounded by nature’s scenic views. It is a pleasure to hear your kind words about our hospitality, services, and the food at Meraki restaurant. We are glad that you had a nice experience spending time by the outdoor swimming pool as well. Your appreciation means a lot to our team, and we look forward to welcoming you back soon for another memorable stay. Swapnil Gajbhiye Operations Manager
Excellent Stay
Best stay and best place to have a mini vacation super beautiful place and great service good food
Room: Zuper DeluxZ Room
Arova Woods Zinc Journey by The Fern, Lonavala has replied on Mon Sep 22 12:26:53 IST 2025
Dear Mr. Poojari, Thank you for your wonderful feedback. We are delighted to know that you had an excellent stay and enjoyed the beautiful surroundings, good food, and our service. It was a pleasure to host you, and we look forward to welcoming you again for another refreshing mini vacation. Swapnil Gajbhiye Operations Manager
Good Stay
It was a cozy stay and has a good pool view and greenery, The staff are nice, they listen and provide whatever you need for baby and yo It was a cozy stay and has a good pool view and greenery, The staff are nice, they listen and provide whatever you need for baby and you
Room: Zuper DeluxZ Room
Arova Woods Zinc Journey by The Fern, Lonavala has replied on Thu Aug 14 18:49:55 IST 2025
Dear Mr. Rungta,, Thank you for sharing your experience. We are delighted to know you had a cozy stay, enjoyed the pool view and greenery, and appreciated the attentiveness of our staff in ensuring your needs and your baby’s needs were met. Your kind words mean a lot to us, and we look forward to welcoming you again for another comfortable and relaxing stay. Swapnil Gajbhiye Operations Manager
Good Experience
We had a great experience at this property. Great location. Staff here is really helpful and kind with prompt service. Kajal and Kim were very kind to help us with whatever needed. Aakash and Nitin the housekeeping staff were good at room service.Would definitely revisit this property.
Room: Zuper DeluxZ Room
Arova Woods Zinc Journey by The Fern, Lonavala has replied on Sun Aug 24 04:54:34 IST 2025
Dear Mr. Gharat, Thank you for sharing your wonderful feedback. We are delighted to know that you had a great experience at our property and appreciated the location, prompt service and the kindness of our team. Your special mention of Ms. Kajal, Ms. Kim, Mr. Aakash and Mr. Nitin means a lot to us, and we will be sure to share your compliments with them. Feedback like yours motivates our team to continue delivering exceptional service. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay Swapnil Gajbhiye Operations Manager
Average Stay
Stay was decent. Hospitality for kid was upto the mark. Got the best support from chef whenever needed.
Room: Zuper DeluxZ Room
Arova Woods Zinc Journey by The Fern, Lonavala has replied on Thu Aug 07 13:41:26 IST 2025
Dear Mr. Dhruval, Thank you for sharing your feedback. We are glad to know that your stay was decent and that our chef could support you well especially with hospitality for your child Your comments mean a lot and help us understand how we can do better. We hope to welcome you again and provide an even more enjoyable experience Swapnil Gajbhiye Operations Manager
Good Stay
The property location is great, in the middle of city but that doesn't bother you with traffic noise. The property in itself is great but some rooms require refurbishment. The food is great in taste as well as quantity. The staff is very responsive and is always ready to help.
Room: Zuper DeluxZ Room
very bad experience
room not clean Lunch not good staff not good behaviour Electrical problem on 4 am 30 minutes electricity Down
Room: Zuper Premium Room
All in all good family stay.
Nice and calm place at convenient location in Lonavla city. All Rooms were well maintained. Staff was cooperative. Good for family. Food was alright not so great at expensive cost. My kids were expecting better indoor/ outdoor games activities.
Room: Zuper DeluxZ Room
Arova Woods Zinc Journey by The Fern, Lonavala has replied on Wed Jun 18 23:18:08 IST 2025
Dear Mr Sushil Jade, Thank you for taking the time to share your detailed feedback. We’re glad to know that you had a good family stay and found our location, rooms, and staff service to your satisfaction. Your kind words truly motivate our team to continue delivering quality experiences. We’ve also noted your comments regarding the food pricing and the indoor outdoor activities for kids. Your feedback is valuable, and we will certainly look into enhancing our offerings in these areas to serve you better in the future. We hope to welcome you and your family again for an even more enjoyable stay. Swapnil Gajbhiye Operations Manager
Good Stay
Food was very good , the staff attendance was also very good , rooms were cramped up
Room: Zuper DeluxZ Room
Arova Woods Zinc Journey by The Fern, Lonavala has replied on Wed Jun 18 23:19:57 IST 2025
Dear Mr. Raja Mitra, Thank you for your feedback and for staying with us. We’re glad to know you enjoyed the food and appreciated our team’s service. We’ve also noted your comment regarding the room space, and will certainly keep it in mind for future improvements. Looking forward to welcoming you again. Swapnil Gajbhiye Operations Manager
Excellent Stay
Happy with the stay. Very good property, well maintained. The staff is also very good and accommodating. Mmt was also very helpful in resolving an issue that came up during checkin. Very happy with the stay
Room: Zuper Premium Room
Arova Woods Zinc Journey by The Fern, Lonavala has replied on Wed Jun 18 23:20:13 IST 2025
Dear , Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent stay and found the property well-maintained and our staff accommodating. It’s also great to know that MMT was able to assist you smoothly during check-in. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay. Swapnil Gajbhiye Operations Manager
A Pleasant Stay with Minor Improvements Needed –
A Pleasant Stay with Minor Improvements Needed – Arova Woods Zinc Journey by The Fern, Lonavala We had a truly enjoyable stay at Arova Woods Zinc Journey by The Fern in Lonavala. The property is well-maintained and offers a peaceful ambiance—perfect for a relaxing getaway. The food was absolutely delicious with a variety of options to suit different tastes. The staff were courteous and polite, and the service was prompt and efficient throughout our stay. There is a bit of room for improvement—specifically, the air conditioning in our room was quite noisy and didn’t seem to be well-maintained. Hopefully, this can be addressed to enhance the overall guest experience. Overall, we had a lovely time and would still recommend this property for a comfortable and refreshing stay in Lonavala.
Room: Zuper DeluxZ Room
Excellent Stay
Arova woods Zinc Journey was a wonderful place for stay with family. All the staffs of the hotel were very Kind and helpful.Food was amazing and Location was also very beautiful.
Room: DeluxZ Room
Good Stay
Overall, stay was pleasant. The rooms were clean and well-maintained, and the staff were polite and very helpful throughout. The food was tasty—even though the options were limited, the quality made up for it. One suggestion for improvement would be to look into the drainage system, as there was an unpleasant odor from the toilet drain at night. Addressing this would make the stay even more comfortable.
Room: Zuper DeluxZ Room
Arova Woods Zinc Journey by The Fern, Lonavala has replied on Sat May 24 16:48:36 IST 2025
Dear Ms. Sreejeesha, Thank you for taking the time to share your detailed feedback. We're delighted to hear that you had a pleasant stay and that you appreciated the cleanliness of our rooms, the helpfulness of our staff, and the quality of our food. We also appreciate your constructive suggestion regarding the drainage issue. Please accept our sincere apologies for the inconvenience caused. We have shared this with our maintenance team and corrective measures are being taken to resolve it promptly. Your insights are invaluable in helping us improve, and we look forward to welcoming you back for an even more comfortable experience. Swapnil Gajbhiye Operations Manager
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