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Rao Colony, Lonavala | 6 minutes walk to Maharashtra State Transport Bus Stand
66 Ratings, 28 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the central location of the property and mention some pleasant aspects like good food and helpful staff. However, there are significant concerns about cleanliness, poor maintenance, and lack of basic amenities. Issues such as no Wi-Fi, malfunctioning televisions, and electrical outages have been highlighted, along with delays in service and high food prices. Overall, many guests express dissatisfaction with their experience.
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Terrible Stay
The hotel didn’t have wifi, poor hygene over all, the rooms smelt, , the hospitality was pretty bad, the breakfast was not a spread.
Room: Deluxe Room
ptheti
The condition of the property was pathetic. I immediately check out after check in. beds were dirty, the washroom was smelling. all around there was water leakage. very bad experiance. I booked for super deluxe but they offer me a deluxe room.
Room: Super Deluxe Room Pool View
Average Stay
Unfortunately, my experience at this property was below expectations. The room was not as clean as it should have been—there were visible spots on the bed, suggesting it hadn’t been properly cleaned before our arrival. Additionally, there was no Wi-Fi available during our stay. We also experienced two prolonged electricity outages, each lasting around two hours. This meant we spent a total of four hours without electricity or air conditioning, which was especially uncomfortable. The room was located far from the reception area, and there was no in-room telephone service, so it was difficult to contact anyone for assistance during these issues. Overall, the lack of basic services and cleanliness made our stay quite disappointing.
Room: Deluxe Room
terrible experience
No indoor games are working. Wave pool not working. Extremely high food cost.(Rs.280/- French fry) (any chiken dish approx 415/- )Very poor breakfast. Leakage from almost every open side wall and bathroom. Most surprisingly TV also not working. Room service was vary delayed
Room: Super Deluxe Room Pool View
bad experience worst resort room very terrible beds were not clean worst ex
room was not good no cleanness worst resort very bad experience, beds and washroom not clean, no cleaness in resort
Room: Deluxe Room
Terrible Stay
Bus service was not good. The driver was not driving properly and it was almost 2 hours late causing a huge inconvenience to us.
Room: Deluxe Room
Excellent Stay
Stay was so good, staff was helpful and supportive, all amenities including warm water is available along with good view, good food and nice balcony, I just loved that stay and would recommend other people to chose same
Room: Deluxe Room
Good resort to stay.
It was really a pleasant stay at the resort. Hospitality was really good and staff was also really good.
Room: Pool facing Super Deluxe Room
Aron Resort Lonavala Near Old Mumbai Pune Highway has replied on Wed Aug 27 15:24:58 IST 2025
Dear Guest , Greetings of the day! It was a pleasure to have you stay at Aron Resort Lonavala and we thank you for sharing wonderful review on this forum. We are delighted to know that you received endearing service throughout your stay. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation. Our service philosophy encourages us to deliver efficient and personalized service to all our guests. The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery. Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back. Regards Team Aron
Decent place to stay with family.
he was good food was nice and service of staff was nice also it is very close from station even the help a travelling is well and sightseeing
Room: Pool facing Super Deluxe Room
Aron Resort Lonavala Near Old Mumbai Pune Highway has replied on Wed Aug 27 15:25:36 IST 2025
Dear Guest , Greetings of the day! It was a pleasure to have you stay at Aron Resort Lonavala and we thank you for sharing wonderful review on this forum. We are delighted to know that you received endearing service throughout your stay. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation. Our service philosophy encourages us to deliver efficient and personalized service to all our guests. The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery. Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back. Regards Team Aron.
Averag
The room 418 which we stayed in was of a deluxe category. We could park the car within the villa. The room size is very small. TV was not working as they said there was a cable cut. There was no wifi. Bedsheets and blanket were smelly. The bathroom had a cracked wash basin and glasses of ventilator were missing. The food is to be ordered online by scanning the QR code which for the room was missing. However, they gave us a QR code from adjacent room immediately. The food was delivered fast and was good. But there is no dining table in the room. Overall the experience was average.
Room: Deluxe Room
Aron Resort Lonavala Near Old Mumbai Pune Highway has replied on Wed Aug 27 15:25:56 IST 2025
Dear Guest , Greetings of the day! It was a pleasure to have you stay at Aron Resort Lonavala and we thank you for sharing wonderful review on this forum. We are delighted to know that you received endearing service throughout your stay. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation. Our service philosophy encourages us to deliver efficient and personalized service to all our guests. The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery. Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back. Regards Team Aron
Poor Stay
Room where not in a good condition. Food was ok type and staff service is very slow, like I requested for extra towel in the morning I got it in the next day. cost is also too high which is not worth for this propert Room where not in a good condition. Food was ok type and staff service is very slow, like I requested for extra towel in the morning I got it in the next day. cost is also too high which is not worth for this property
Room: Deluxe Room
Aron Resort Lonavala Near Old Mumbai Pune Highway has replied on Mon Aug 25 10:43:43 IST 2025
our rooms are very good if guest need anythings then he supposed to know us
Terrible Stay
Aron resort not for a family vacation or sta
Room: Deluxe Room
Aron Resort Lonavala Near Old Mumbai Pune Highway has replied on Wed Aug 27 15:26:15 IST 2025
Dear Guest , Greetings of the day! It was a pleasure to have you stay at Aron Resort Lonavala and we thank you for sharing wonderful review on this forum. We are delighted to know that you received endearing service throughout your stay. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation. Our service philosophy encourages us to deliver efficient and personalized service to all our guests. The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery. Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back. Regards Team Aron...
BAD SERVICES
no dental kit provide, no reception call service, breakfast description not available and veg , egg item not describe, property are not clean,
Room: Deluxe Room
Aron Resort Lonavala Near Old Mumbai Pune Highway
we provide dental kit on request reception desk call service are available but guest need within 5 min which is not possible that this will takes normally 10 to 15 minutes to serve breakfast we are serving a la cart in this case none of restaurant will highlight their menus eggs preparations are available eggs to order of the day not choices
Good Stay
good Nice day return plan to lonavala amazing good food rooms are very good night sweet swiming pool is clean and good
Room: Deluxe Room
Aron Resort Lonavala Near Old Mumbai Pune Highway has replied on Mon Aug 25 10:29:24 IST 2025
thankyou for giving support to us
Terrible Stay
We have requested a message on MakeMyTrip for early check-in but they the hotels have not considered our request inspite the hotel is empty. They have asked amount for early check-in for two hours. 2. The rooms are very dirty. Mirron, TV, everything. 3. Frequently there is a power cut and there is no power back up/Generator/Intervertor 4. Room phone was not working and we have given common number for everything receiption, food court etc. so we have to wait for atleast 15 20 minutes to get even waterbottle
Room: Deluxe Room
Aron Resort Lonavala Near Old Mumbai Pune Highway has replied on Mon Aug 25 10:30:18 IST 2025
our resort policy of room check in time is 01:00 pm hrs and check out is 11:30 pm hrs
nice place and pleasant place
Nice place and beautiful place i will visit again i am very much exited to visit again and again nice
Room: Super Deluxe Room With Balcony
Aron Resort Lonavala Near Old Mumbai Pune Highway has replied on Mon Aug 25 10:30:31 IST 2025
very kind thanks
these please nice this price
place good , break fast outstanding. but some disadvantage banglo room land line not available,TV not working bathroom ventilation not available balcony not clean,play area game item old and some broken
Room: Deluxe Room
Aron Resort Lonavala Near Old Mumbai Pune Highway has replied on Mon Aug 25 10:32:37 IST 2025
if guest will informed to us then we will removed that landline phone,but guest dosent informed to the reception desk if there is technical issues with TV then guest had tell us at reception to resolve this case game zone ae available
Disappointing Experience – Poor Maintenance
My stay at this hotel was extremely disappointing due to poorly maintained amenities and lack of basic services. The table tennis balls were mismatched, and the net was damaged. The carrom board was bulged in the center, and several coins were missing. The pool table stick was broken, making it impossible to play. Basic toiletries such as soap, shampoo, and other sanitary items were not provided. The overall cleanliness was poor, with no proper housekeeping during the stay. The hotel’s condition did not match what was shown , making the experience unpleasant and not worth the price charged.
Room: Deluxe Room
Aron Resort Lonavala Near Old Mumbai Pune Highway has replied on Mon Aug 25 10:34:47 IST 2025
many guest are using game zone premises as to play normally kids we keep things in good conditions
Poor Stay
It was our fourth stay at this property.....this was the worst experience.....room was not clean, the extra blanket was cozy, smelly and dirty......inspite of complaints again dirty blanket was provided.....we faced electricity issues during our stay.....
Room: Deluxe Room
Aron Resort Lonavala Near Old Mumbai Pune Highway has replied on Mon Aug 25 10:36:16 IST 2025
if guest needs to change this then guest had informed at the reception desk to changed it on priority basis,whereas hk materials things are available.
dirty room and no staff for cleaning or listen your words
There is no staff to guide or clean the room,no support from resort side,no brush nothing is there, very bad experience very dirty resort, completely waste of money and waste of time, so plz don’t visit here🙏
Room: Deluxe Room
Aron Resort Lonavala Near Old Mumbai Pune Highway has replied on Mon Aug 25 10:39:44 IST 2025
in lobby premises we had appointed 01 Lobby Boy to attend these calls if guest will informed us then we will changed immediately
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