The property has a central location near Arumbakkam metro station, making it convenient for travel. Guests noted the polite reception staff and decent quality rooms, but cleanliness was highlighted as a concern, with tea and coffee stains on walls. The breakfast was disappointing, lacking variety and taste, and Wi-Fi issues were reported. There were also complaints regarding delayed check-ins and maintenance problems like leaking A/Cs. Overall, the experience seems average with some significant drawbacks.