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HBR Layout, Bangalore
149 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the cleanliness and well-maintained property, noting exceptional hygiene standards. The courteous and attentive staff further enhances the experience, ensuring that all needs are met. The food is often highlighted, especially the breakfast, and many enjoyed the cozy rooms with good amenities. The atmosphere is described as welcoming, making it a pleasant stay overall.
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Clean and Hospitable Stay, but Overpriced for Tiny Rooms
The hotel is clean and well-maintained with good hygiene standards. The staff provides warm and welcoming hospitality, making the stay pleasant. However, the only downside is the high cost compared to the very small room size. Overall, a good experience but not quite value for money.
Room: 2 Single Bed -Superior Non-Smoking Room
Average Stay
Hotel was good with ambient room, restaurant was small with sitting capacity of 20-30 people, breakfast was average, there is no direct Air conditioning in room instead of that they have centralize air conditioning and it takes too much time to get cool the room
Room: 1 King Bed Superior Room Non-Smoking
Aiden by Best Western Hennur has replied on Fri Oct 03 17:23:18 IST 2025
Dear Mr. Pawar, Thank you for sharing your feedback. We're glad you enjoyed the ambient ambiance of the room. We appreciate your insights regarding the restaurant's size and breakfast quality; we'll consider these points for future improvements. Regarding the air conditioning, since we use centralized cooling, it can sometimes take a bit longer to reach the desired temperature. We apologize for any inconvenience caused and will look into ways to enhance guest comfort. Your feedback is valuable in helping us improve our services. Best Regards, Team Aiden
Good Stay
Hotel property is new & well maintained… staff is courteous… rooms are not small.. office table/ deck was not available making it bit inconvenient for business class travellers… biggest pain point is the location of the hotel… it’s close to a Nullah in Hennur… the road leading to the hotels from airport or other places is filthy & stinky… getting an auto or a can at times is challenging due to its internal location
Room: 1 King Bed Superior Room Non-Smoking
Aiden by Best Western Hennur has replied on Tue Aug 19 11:31:44 IST 2025
Dear Mr.Shirsat, Thank you for sharing your detailed feedback. We're glad to hear you found our hotel to be new, well-maintained, and that our staff was courteous. We also appreciate your positive comments about the room sizes. We sincerely apologize for the inconvenience caused by the absence of an office table/deck and understand how that impacts business travelers. Your suggestions are valuable, and we will consider them to enhance our facilities. Regarding the location, we acknowledge your concerns about the surroundings and accessibility. We appreciate your honest feedback and will pass it along to our management team to explore ways to improve the overall guest experience and address these issues. Thank you once again for your constructive feedback. We hope to welcome you back in the future and provide an even better stay. Warm regards, Team Aiden!
Excellent Stay
actually it was chosen by my daughter which is staying at lavista girls hostel bengaluru which is closer to her. Anyways the hotel which we stayed feels homely very neat and tidy too even foods we had is awesome
Room: 1 King Bed Superior Room Non-Smoking
Aiden by Best Western Hennur has replied on Tue Aug 19 11:55:28 IST 2025
Dear Mr. Khuraijam, Thank you for your kind words! We're delighted to hear that your daughter felt comfortable and at home during her stay. It's wonderful to know that you found the hotel neat, tidy and enjoyed the food. Providing a welcoming and homely environment is our priority, and we're glad we could make your experience a positive one. We look forward to welcoming you again soon! Best regards, Team Aiden
Excellent Stay
The staff here is extremely professional and well trained. It's arguably one of the cleanest hotels we have ever been to (this includes the hotels we've stayed at across 10 countries). This is our second time staying here.
Room: 1 King Bed Superior Room Non-Smoking
Aiden by Best Western Hennur has replied on Fri May 09 11:20:07 IST 2025
Dear Mr.Garag, Thank you for your wonderful feedback! We're delighted to hear that you found our staff to be professional and well-trained, and that our cleanliness standards exceeded your expectations. It means a lot to us that, even after your second stay, we continue to provide you with a memorable experience. We look forward to welcoming you back soon! Warm Regards Team Aiden
Good Stay
Location is a plus. It's on the main road. Food was also delicious. Particularly breakfast was awesome !!
Room: 1 King Bed Superior Room Non-Smoking
Aiden by Best Western Hennur has replied on Sun Apr 13 14:41:41 IST 2025
Dear Sasi, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our location and found our food, especially breakfast, to be delicious. Your compliments motivate us to continue providing great experiences for our guests. We look forward to welcoming you back soon! Warm Regards Team Aiden
excellent
Very good customer service and extremely polite and attentive staff. Breakfast with Veg options were good.
Room: 1 King Bed Superior Room Non-Smoking
Aiden by Best Western Hennur
Dear Subramanian, Thank you so much for your kind feedback! We're thrilled to hear that you had a great experience with our customer service team and enjoyed the vegetarian breakfast options. Your compliments will be shared with our staff, as we strive to provide excellent service and cater to our guests' needs. We hope to welcome you back soon! Warm Regards Team Aiden
Excellent Stay
My stay at the hotel was a delightful experience. The staff was warm and attentive, ensuring all my needs were met promptly. The room was clean, cozy, and equipped with all necessary amenities, providing a comfortable retreat. The ambiance of the hotel was inviting, and I particularly enjoyed the breakfast. Overall, it was a pleasant and memorable visit."
Room: 1 King Bed Superior Room Non-Smoking
Aiden by Best Western Hennur has replied on Sat Mar 29 13:12:18 IST 2025
Dear Victoria, Thank you so much for your kind words! We're thrilled to hear that you had a delightful experience during your stay with us. Our team works hard to ensure every guest feels at home, and it’s wonderful to know that you found the staff warm and attentive. We’re glad you enjoyed the comfort of your room and the inviting ambiance of the hotel. It's also great to hear you loved the breakfast! We truly appreciate your feedback and look forward to welcoming you back for another memorable visit. Safe travels! Thanks and Regards Team Aiden
Excellent Stay
Amazing hotel and clean room , food was awesome , location is perfect. Staff is very good warm and polite
Room: 1 King Bed Superior Room Non-Smoking
Aiden by Best Western Hennur has replied on Tue Mar 18 14:53:39 IST 2025
Dear Mr.Gupta , Thank you for your feedback! We're glad you enjoyed your stay, appreciated our cleanliness and food, and found our location convenient. We look forward to welcoming you back soon!
Excellent Stay
thank you so come again 🙏. thank you very much 👍
Room: 2 Single Bed -Superior Non-Smoking Room
Aiden by Best Western Hennur has replied on Tue Mar 18 14:57:42 IST 2025
Dear Poombukkar, Thank you for your feedback! Thank you for giving us a five-star rating! I'm glad to hear you had a positive experience. We look forward to welcoming you back soon! Team Aiden
Superb
"from the moment i stepped into the lobby, i was enveloped in an atmosphere of luxury and comfort. The staff greeted me with warm smiles and attentiveness, making me feel like a valued guest. My room was spacious and elegantly decorated, with a breathtaking view of the city skyline. The bed was incredibly comfortable, ensuring a restful night's sleep. The hotel's amenities were exceptional. The fitness center was well-equipped, and the pool area was a tranquil oasis. The on-site restaurants offered a diverse culinary experience, with delectable dishes that tantalized my taste buds. The concierge was always ready to assist with recommendations and reservations, ensuring i made the most of my stay. What truly set hotel grand azure apart was the impeccable service. The staff anticipated my needs before i even voiced them. They were always available to offer assistance, whether it was arranging transportation or providing local insights. Their dedication to guest satisfaction was evident in every interaction. My stay at hotel grand azure was nothing short of extraordinary. It was a perfect blend of luxury, comfort, and exceptional service. I wholeheartedly recommend this hotel to anyone seeking an unforgettable experience.
Room: 1 King Bed Superior Room Non-Smoking
Aiden by Best Western Hennur has replied on Mon Mar 24 14:22:25 IST 2025
Dear Guest, Thank you for your feedback! Thank you for giving us a five-star rating! I'm glad to hear you had a positive experience. We look forward to welcoming you back soon! Team Aiden
Great Stay
coupleWe stayed for 4 nights , the stay was great. The bed and pillows were comfortable . The staffs really takes care of you. The breakfast was good and the service is excellent they really pamper you. The rooms are small but very comfortable they are clean and with all amenities. The food was good too.
Room: 1 King Bed Superior Room Non-Smoking
Aiden by Best Western Hennur has replied on Sat Mar 08 17:35:07 IST 2025
Dear guest,Thank you for your wonderful feedback! We're thrilled to hear you enjoyed your stay, attentive staff, and delicious breakfast.We hope to welcome you back soon for another great experience.
Aide n
familyAbsolutely fine, but why it does not hv a fan, ac was not cooling informed adt d reception complimentary breakfast was superb, other services good
Room: 2 Single Bed -Superior Non-Smoking Room
Aiden by Best Western Hennur has replied on Sun Dec 15 13:48:37 IST 2024
Dear Guest, Thank you for taking the time to provide us with your feedback regarding your recent stay. We’re glad you enjoyed our complimentary breakfast and found our services satisfactory. We apologize for the inconvenience you experienced with the air conditioning in your room. Your comfort is our priority, and we appreciate you bringing this to our attention. Please rest assured that we will investigate the issue to ensure our facilities meet the expectations of all our guests. Thank you once again for your feedback, and we hope to have the pleasure of welcoming you back in the future. Best regards, Team Aiden!
Excellent Stay
Excellent stay, very modern set up, located in the best part of bangalore, staff is courteous and housekeeping was super. The meals options were fantastic and well prepared.
Room: 1 King Bed Superior Room Non-Smoking
Aiden by Best Western Hennur has replied on Wed Dec 04 15:41:58 IST 2024
Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us! We are thrilled to hear that you enjoyed our modern setup and that our location met your expectations. Our team is dedicated to providing excellent service, and we’re delighted that you found our staff courteous and our housekeeping exceptional. It’s also great to know that you enjoyed our meal options; we take pride in ensuring our dishes are well-prepared and delicious. Your kind words motivate us to continue delivering the best experience for our guests. We look forward to welcoming you back on your next visit to Bangalore! Warm regards, Team Aiden
Good staff
businessReasonable and excellent property safe for women with friendly staff and good food. I stayed for a day and enjoyed the property
Room: 2 Single Bed -Superior Non-Smoking Room
Aiden by Best Western Hennur has replied on Thu Nov 28 10:56:10 IST 2024
Dear Guest, Thank you so much for your kind feedback! We're thrilled to hear that you felt safe and enjoyed your stay with us. Our team takes pride in providing excellent service and delicious food, and we'll be sure to share your compliments with them. We look forward to welcoming you back for another enjoyable stay soon. Best Regards Team Aiden
Quiet retreat with great food and comfort!
familyPleasant stay in a quiet area with good connectivity, food and comfortable accommodation. I booked this for my parents as a peaceful stay from the noise and pollution of diwali firecrackers. While the rooms are on the smaller side, making the price a bit high for the space, everything else was wonderful!
Room: 1 King Bed Superior Room Non-Smoking
Aiden by Best Western Hennur has replied on Sun Nov 10 11:01:10 IST 2024
Dear Seshagiri, Thank you so much for your thoughtful feedback! We're delighted that your parents enjoyed their peaceful retreat and that our food and comfort met your expectations. We appreciate your comments regarding the room size and pricing, and we are continuously working to improve our offerings. It’s wonderful to know that we could provide a respite from the Diwali celebrations. We hope to welcome you and your family back for another relaxing stay in the future! Thanks & Regards Team Aiden
Excellent Stay
The stay was super comfortable and i loved it, breakfast was good, spacious rooms and, hygienic and staff was very friendly and helpful and the area was really good
Room: 1 King Bed Superior Room Non-Smoking
Aiden by Best Western Hennur has replied on Sun Oct 27 10:20:37 IST 2024
Dear Mr. Joe, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a comfortable stay and enjoyed the breakfast, spacious rooms, and cleanliness. Our team takes pride in providing friendly and helpful service, and we’re glad that you felt welcomed during your visit. We hope to have the pleasure of hosting you again in the future! Best Regards, Team Aiden
Good Stay
Comfortable stay. Far and quiet from the regular bangalore rush. Courteous and ever helpful staff. Compact but neat and tidy rooms. Hardly any eating joint i'm the neighborhood so you will have to be dependent on the in-house restaurant. Restaurant food is good enough.
Room: 1 King Bed Superior Room Non-Smoking
Aiden by Best Western Hennur has replied on Sun Oct 27 10:17:52 IST 2024
Dear Subroto, Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed a comfortable stay and appreciated the quiet atmosphere away from the hustle and bustle of Bangalore. Our team works hard to provide courteous and helpful service, so it's wonderful to know that it positively impacted your experience. We’re glad you found the rooms to be neat. We understand that dining options in the neighbourhood can be limited, but we're pleased you enjoyed our in-house restaurant's food. Your feedback is invaluable, and we hope to welcome you back for another relaxing stay in the future! Best Regards, Team Aiden
Amazing stay! worth every penny!
businessSimply an amazing hotel. Little secluded from main road, and hence giving you a better feel factor. Excellent rooms, well thought of interiors, excellent hygiene, excellent hospitality (each and every members, excellent food (breakfast spread had variety and taste, good parking space. Each penny worth a stay here. Thanks kavita and team for this amazing hospitality. Really appreciate your dedication to make this stay comfortable for us.
Room: 1 King Bed Superior Room Non-Smoking
Aiden by Best Western Hennur has replied on Sat Oct 12 10:23:03 IST 2024
Dear Mr. Kumar, Thank you so much for your kind words! We’re thrilled to hear that you had such a wonderful experience at our hotel. It’s great to know that you appreciated our secluded location, well-designed interiors, and high standards of hygiene. We're also glad that you enjoyed the breakfast variety and found our parking space convenient. Your compliments about our team, especially Kavita, mean a lot to us. We strive to provide a comfortable and memorable stay for all our guests. Thank you for choosing us, and we hope to welcome you back soon! Best Regards, Team Aiden
Amazing stay!
businessVery happy with my stay at aiden. The staff is very welcoming and helpful. The rooms were clean and spacious. There were able to accommodate my request for early check in too.
Room: 1 King Bed Superior Room Non-Smoking
Aiden by Best Western Hennur has replied on Sun Oct 06 17:08:54 IST 2024
Dear Karuna, Thank you so much for your wonderful feedback ! We're thrilled to hear that you had a positive experience during your stay. Our team always aims to provide a warm and welcoming environment, and we're glad that you found our staff helpful. It's great to know that you appreciated the cleanliness and spaciousness of your room, and we're happy we could accommodate your early check-in request. We hope to welcome you back soon for another enjoyable stay! Best regards, Team Aiden
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