The room was much smaller than expected, definitely less than 200 sq. ft., and nowhere close to being a premium experience. The entire place was poorly maintained—dust was everywhere, including on the bed and furniture, making it uncomfortable to sleep. The floors were dirty, clearly showing a lack of proper cleaning.
To make matters worse, there was no designated parking for cars. We had to leave our vehicle outside the hotel, which was both inconvenient and felt unsafe. One of the biggest disappointments was the breakfast—I had specifically booked a room with breakfast included, but when we were ready to eat, it wasn’t even prepared by 7 AM. We had to leave without eating, which was extremely frustrating.
Overall, the stay was far from satisfactory. Wouldn’t recommend this place to any one
NPG Hotel
Dear Guest,
Greetings from NPG Hotel!
We're very sorry to hear that your stay did not meet your expectations. We sincerely apologize for the cleanliness issues, the lack of proper parking, and the inconvenience you faced with the breakfast service. These are not the standards we aim to uphold, and your feedback has been shared with the respective teams for immediate attention.
We understand your disappointment and truly regret that we fell short during your visit. We appreciate your feedback—it helps us improve—and we hope you’ll consider giving us another chance in the future.
Warm regards,
NPG Hotel and Team