Rainwood Residency

Overall cheap and affordable and the room was clean room service was fine one thing the hot water is available only in the morning a good one !

Hotel staff was very good and room was also clean proper maintenance.

Price is bit more as per hotel. But food was nice. Need to improve on service.

The hotel is located in easily reachable location, rooms are spacious wid gud ventilation, food was awsum

Staff having masks compulsory, location is about 15 to 20 minutes walk from st stand. Good cleanliness, but no 24 hr hot water

Room was comfortable and clean. Lack of amenities. They did not provide toiletries. Tv not working.

The hotel is located in a very peaceful area. It is near to the market and main Road.

Room service is very good. Overall nice experience.

Hotel and room is so dirty, washroom not clean, not providing soap, shampoo and water bottle.

Rooms are spacious. Especially balcony was very nice.

Surrounding of hotel is not clean. Even reception also not in good condition

Ther was construction work in progress at the property on the floor above us and the hotel manager Kaustubh was very rude and instead of helping us for a solution said that we should have called him and asked him. How on earth will we know that there is work in progress at his property. Horrible experience and terrible attitude

No telephone No wifi No tv channels No hot water

Tv not working. Bed not clean. Interior and overall room is good.

Food quality very bad. ROOM not proper clean. TV not working. Road is too near and loudly dis tubing

Quite spacious and neat room, very co-operative staff, they even arrange can for travelling purposes, only drawback being that there is no inhouse restaurant.

The place is well-located, rooms clean and well-furnished, and the staff is more than willing to help with anything you might need. A staff member went to the city centre to get a cake for a birthday celebration and delivered it to the room exactly at midnight with a smile. The balconies open to the lush garden which is serene and free of noise. The absence of an in-house restaurant is a major disadvantage, particularly as the location is such that there are only small tea-stalls and low-end eateries serving snacks in a 1-km radius. We knew about it from other reviews so didn't order food in the room, so can't comment on the quality. While there were no hassles otherwise, it would be great if the communication by the manager was more clear, as we had specifically requested a room on the upper floors repeatedly, but the manager neither confirmed nor denied their availability until we had reached. Upon check-in, we were told that those rooms were available, but for a higher tariff. What's great: Calm surroundings, courteous staff, amenities in place, clean and maintained rooms, relatively inexpensive as compared to other places What could be improved: Food in the hotel, greater clarity about the rooms on the website and their listing on other sites, and a more proactive manager would make it a great stay.

Clean and large rooms. Perfect location to relaxation. Service and staff was very helpful. Nice hotel ambience. Food was very costly. Not worth to buy in hotel. Reasonable room rates, value of money. Enjoyed a lot .. Must visit .. Thanks

This hotel is located at a prime location. 10 minutes from both Bus station and Railway station. Very friendly staff and nice and prompt service. Value for money hotel. Room service is also good. Good clean and hygienic rooms. Adds to the enjoyment of Lonavala weather.