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About Property
Being a traveler, have you ever wanted a premium accommodation which won?t dig a hole in your pocket? This exquisite townhouse i ...Read moreLogin to unlock deals & manage your bookings!
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Park Circus
9 minutes walk to Park Circus Railway Station
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Location rated 3.1 by guests
What guests said
Many guests found the property's location unfavorable, often describing it as dirty and situated near a burial ground, leading to discomfort, especially at night. While some mentioned its proximity to public transport and tourist spots, the overall consensus highlights significant issues regarding safety and accessibility, particularly for families. Additionally, GPS inaccuracies led to confusion about directions, negatively impacting guest experiences.
Property Rules at Townhouse hotel Mannat international
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.246 Ratings, 196 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has received multiple complaints about cleanliness, with numerous guests reporting dirty rooms, unkempt bathrooms, and issues like cockroaches. Many found the staff’s behavior unprofessional and rude. The location is troubling, being near a burial ground and in a dirty area. Services like check-in and room service have also been criticized for delays. However, some guests appreciated the spaciousness of the rooms and acknowledged friendly staff on a few occasions.
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pathetic room
most worst room, toilet,ac condition of 217no room.... service also detoriate from early............
Room: Classic
Bad Experience
Rooms are so dirty, not well maintained...Washroom flush button was not working Overall Worse Experience
Room: Classic
Terrible Stay
Bilku v Achha nhi h Check in ke time almost 2 hr baithna pra ar Hotel ka bathroom me pani nhi aa rha tha complain ke 1 din bad room change hua wo v Dusre room ka ac proper kam nhi kr rha tha
Room: Classic
refund process
I have issue in check-in process my already rise a complain I dont get my refund kindly please process my refund
Room: Classic
Terrible Stay
The room was terrible and it wasn't clean at all and the room service guy kept peaking the room whenever the door is opem
Room: Classic
Terrible Stay
very bad experience 🪳 cockroach on bed no cleaning misbehave all staff receptionist to rude bed sheet dirty
Room: Classic
Terrible Stay
When I reached the main hotel, the manager did not allow me to check-in, saying that the property was under maintenance. This was despite the fact that I had spoken to the hotel manager just two hours before arriving, to confirm my booking and to ask if there were any restaurants nearby. At that time, both the hotel manager executive had confirmed these details to me. When the hotel manager was not allowing me to check in, I called . They put me on hold for 5 minutes to confirm with the hotel manager why I was not being allowed to check-in. The hotel manager then spoke rudely to the executive, asking why they did not inform the customer that the property was under maintenance, even though he had already informed them about it. After putting me on hold for 5 minutes, the executive told me that they would shift me to another property and asked for 2 minutes. Then, after checking, they informed me that there was another property available, but by that time, I had already booked another hotel and asked them to cancel this booking. Therefore, I want a refund for this booking. This was the second time the same day that I booked a hotel Rooms and faced the same problem—the property was not available. I don’t understand how is providing such poor service. If I do not receive a refund for this booking, Pls call me you need any clarity from me.
Room: Classic
Terrible Stay
This hotel doesn't meet any expectations. It's a terrible experience we have gained.
Room: Classic
Convenient stop on our road trip
We had a peaceful stay. The room was quiet and clean, and the staff was helpful throughout our visit.
Room: Classic
Lovely rooms
The rooms were lovely and well-decorated. The staff was friendly and always ready to assist. Our room was spacious and comfortable.
Room: Classic
Poor Stay
Very dirty clothes and hotel room is very dirty. Toilet flush is not working and tv also not working
Room: Classic
Top-notch service
The service was excellent. The staff were polite and professional.
Room: Classic
Friendly staff
Really enjoyed our stay! the place was spotless and the staff were incredibly friendly.
Room: Classic
Welcoming reception
Hotel is budget - friendly, simple to use, and convenient. A lovely place for relax. Super atmosphere
Room: Classic
Friendly faces
Budget-friendly hotel with decent amenities. The room was clean and the staff were accommodating.
Room: Classic
Terrible
The hotel person was asking for extra money. After lots of argument they give me a very dirty room. It was really a bad experience
Room: Classic
Very bad hotel
Reception staff behaviour is very bad. They charge extra 750 rs for early check-in 9. 30 am. And also they not accepted online booking for 2nd day. And when i want a bill, they denied and told that if i want bill then i must be paid 18%gst. Staffs are not co-operative.
Room: Classic
Townhouse hotel Mannat international has replied on Wed May 31 16:19:57 IST 2023
Hi, Priya Dhibar! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead ) Regards, Lisa
room was pathetic dirty room they not even change the bed sheet they given dirty room after 2times requesting also they not even bother to change
I arrived in the room at 1pm.Roon was a filthy room; they didn't even change the bed sheets, and they were given a filthy room. They did not even bother to amend after two requests.One worker, Kamlesh Kumar, is a pleasant guy who helped me clean the room at 3.40pm when I walked out and asked him to replace the bededsheets.
Room: Classic
Townhouse hotel Mannat international has replied on Wed May 31 16:18:39 IST 2023
We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim.
I couldn't stay in the hotel without paying my booking amount. Went
At the time of booking the hotel was eighteen plus and but after reaching the hotel the manager said that if 21 age couple does not enter the booking is canceled our hotel booking amount is cancelled.
Room: Classic
Townhouse hotel Mannat international has replied on Wed May 31 16:15:27 IST 2023
We are sorry the stay turned out to be an average one, Ali! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Tim
Check in denied
I don't have hard copy of id proof
Room: Classic
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Q: What are the Check-In and Check-Out times of Townhouse hotel Mannat international, Kolkata?
Q: Any options for booking on partner website?
You can explore Townhouse hotel Mannat international on our partner website www.goibibo.com
Q: How many types of rooms are available at Townhouse hotel Mannat international in Kolkata?
Q: How far is Townhouse hotel Mannat international from the city center ?
Q: What are the customer ratings for Townhouse hotel Mannat international?
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Lovely rooms
Akash Sharma
The rooms were lovely and well-decorated. The staff was friendly and always ready to assist. Our room was spacious and comfortable.
Friendly faces
Saurabh Mehta
Budget-friendly Townhouse hotel Mannat international with decent amenities. The room was clean and the staff were accommodating.
Convenient stop on our road trip
Rohit Malhotra
We had a peaceful stay. The room was quiet and clean, and the staff was helpful throughout our visit.
Friendly staff
Amit Desai
Really enjoyed our stay! the place was spotless and the staff were incredibly friendly.
Welcoming reception
Vikas Kumar
Hotel is budget - friendly, simple to use, and convenient. A lovely place for relax. Super atmosphere
Top-notch service
Rajneesh Singh
The service was excellent. The staff were polite and professional.
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