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Civil Lines, Prayagraj
36 Ratings, 10 Reviews
Last 10 Customer Ratings (Latest First)
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Average Stay
everything was good but really very bad things happened i asked from restaurant for cold water as my buffet of dinner was booked they told me sorry sir we don't have cold water if you want just pay for it what is this for cold water we need to pay so what about money which we booked for buffet breakfast and dinner really not good
Room: Connect Room
Excellent Stay
All good except the R O water which is not good for all. Thanks Mr Sidharth and Mr Dhruv for wonderful hospitality.
Room: Connect Room
Excellent Stay
The property was clean and hygienic and food was super.
Room: Connect Room
Average Stay
The hotel is a pure veg hotel while in description it’s written like veg and Jain option available that doesn’t mean it’s a strictly veg hotel.The hotel also lost one bill they provided a xerox of the bill They took also a lot of time to check out don’t know whether the xerox will be accepted by my accounts
Room: Premium Room
Zone Connect by The Park Prayagraj has replied on Sat Aug 09 19:09:27 IST 2025
Dear Guest, Greetings from Zone Connect By THE Park, Prayagraj! We deeply empathize your experience and sincerest apologies for not able to provide the actual food invoice. We strive to provide all our guests with the best hospitality. We understand that you were not satisfied during your stay. We aim to provide all our guests the best of the hospitality. Please be assured, we value all guests equally, and every experience shared is very constructive towards our aim of enhanced hospitality. Your feedback is essential and we look into it with utmost priority, as we genuinely aim to enhance our guests' experience. Regards, ZCBTP Team Prayagraj
Pure Veg restaurant. Rest everything is excellent.
The stay was fine. Rooms are newly constructed/renovated. Nice and courteous staff. There is only issue though.... restaurant is pure veg. Not even eggs for breakfast. May work on this issue.
Room: Connect Room
Zone Connect by The Park Prayagraj has replied on Sat Aug 09 19:12:15 IST 2025
Dear Guest, Greetings from Zone Connect By THE PARK, Prayagraj!! We're overjoyed to hear you had such a fantastic stay with us. Your praise for our polite and helpful staff and commendation of our food means a lot. We constantly strive to provide superb service and comfortable accommodations and it's wonderful to see that our efforts have paid off. Your comments inspire us to make every experience a memorable one for our guests. Your positive endorsement makes us eager to welcome you back for another remarkable stay. Regards, ZCBTP Team Pyaragraj
Excellent Stay
food amenities n services is excellent
Room: Premium Room
Zone Connect by The Park Prayagraj has replied on Sat Aug 09 19:12:11 IST 2025
Dear Guest, Greetings from Zone Connect By THE PARK, Prayagraj!! We're overjoyed to hear you had such a fantastic stay with us. Your praise for our polite and helpful staff and commendation of our food means a lot. We constantly strive to provide superb service and comfortable accommodations and it's wonderful to see that our efforts have paid off. Your comments inspire us to make every experience a memorable one for our guests. Your positive endorsement makes us eager to welcome you back for another remarkable stay. Regards, ZCBTP Team Pyaragraj
Terrible Stay
None of amenities is available, they do not have laundry, food is totally Veg nowhere mentioned, AC doesn't work on rooms. The Hotel is newly built but they are faking the name of PARK.
Room: Premium Room
Zone Connect by The Park Prayagraj has replied on Wed May 28 12:00:02 IST 2025
Thank you for sharing your feedback with us. We sincerely apologize for the behavior you experienced during your stay. Please be assured that we are taking your comments seriously and have already taken steps to ensure such incidents do not happen again. We truly value your patronage and would be grateful for another opportunity to serve you better. We warmly invite you to visit us again and enjoy the improved experience we are committed to providing. Looking forward to welcoming you back soon. Regards Priyanka AFOM
Excellent Stay
Every thing was excellent
Room: Connect Room
Zone Connect by The Park Prayagraj has replied on Mon May 05 19:16:15 IST 2025
HAPPY TO HELP AGAIN
Specifically thanks Dhruv Tiwari
familyExcellent service by front office team & very cooperative specially thanks Mr Dhruv Tiwari,Shivani,Adarsh also
Room: Premium Room
Zone Connect by The Park Prayagraj has replied on Wed May 28 11:52:24 IST 2025
Thank you for choosing to stay with us. It was a pleasure having you as our guest, and we truly hope you enjoyed your time at our hotel. If there was anything that did not meet your expectations or caused any inconvenience, we sincerely apologize. Your feedback is very important to us, and we are committed to making improvements to serve you better in the future. We would be delighted to welcome you again on your next visit, and we will do our very best to make your stay even more enjoyable.
Terrible Stay
familyVery poor service and bad behaviour for manager and executive and staff and management is very poor
Room: Connect Room
Zone Connect by The Park Prayagraj has replied on Wed May 28 11:59:04 IST 2025
Thank you for sharing your feedback with us. We sincerely apologize for the behavior you experienced during your stay. Please be assured that we are taking your comments seriously and have already taken steps to ensure such incidents do not happen again. We truly value your patronage and would be grateful for another opportunity to serve you better. We warmly invite you to visit us again and enjoy the improved experience we are committed to providing. Looking forward to welcoming you back soon. Regards Priyanka AFOM
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