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Review Of Zone Connect by The Park Prayagraj

Civil Lines, Prayagraj

BOOK THIS NOW

    User Rating & Reviews

    • everyone
    • group
    • solo
    • business
    • family
    4.0
    Very Good

    42 Ratings, 13 Reviews

    excellent
    48%
    very good
    29%
    average
    10%
    poor
    7%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 5
    • 2
    • 5
    • 3
    • 5
    • 5
    • 4

    Rating Categories

    • Facilities4.0
    • Food2.4
    • Cleanliness4.3
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Food is extremely delicious and appreciated by guests.
    • The property is clean and hygienic with newly constructed or renovated rooms.
    • Excellent service from the front office team, especially Mr. Dhruv and Ms. Shivani.
    • Location is convenient, near Prayagraj Railway station.
    Read more

    Sort by:

    Positive first
    4.0

    Good Stay

    himanshu m.solo

    My time at Zone Connect was pleasant. The food was excellent. The breakfast buffet menu's lack of bakery and dessert options left me feeling a little let down. Everything else went smooth. The management, staff behavior, and atmosphere were all satisfactory. It was a really wonderful experience.

    Travel Month: Oct 2025

    Room: Connect Room

    5.0

    Excellent Stay

    kharibam h.

    Near Prayagraj Railway station, easy conveyance area. Room was clean, staff very supportive, Food was extremely delicious. overall a very well managed hotel.

    Travel Month: Oct 2025

    Room: Connect Room

    2.0

    Poor Stay

    pankaj k.family

    Dear Sir The front desk Manager (Day time when I check in)was not corporative. Night Desk Manager Mr.Tiwari was good.He to stay my driver. Room was smelling bad . No room spray before./When told then done. Regards pankaj

    Travel Month: Sep 2025

    Room: Connect Room

    3.0

    Average Stay

    aditya k.business

    everything was good but really very bad things happened i asked from restaurant for cold water as my buffet of dinner was booked they told me sorry sir we don't have cold water if you want just pay for it what is this for cold water we need to pay so what about money which we booked for buffet breakfast and dinner really not good

    Travel Month: Sep 2025

    Room: Connect Room

    5.0

    Excellent Stay

    hiten s.group

    All good except the R O water which is not good for all. Thanks Mr Sidharth and Mr Dhruv for wonderful hospitality.

    Travel Month: Sep 2025

    Room: Connect Room

    5.0

    Excellent Stay

    nitin b.

    The property was clean and hygienic and food was super.

    Travel Month: Sep 2025

    Room: Connect Room

    3.0

    Average Stay

    saswata. d.business

    The hotel is a pure veg hotel while in description it’s written like veg and Jain option available that doesn’t mean it’s a strictly veg hotel.The hotel also lost one bill they provided a xerox of the bill They took also a lot of time to check out don’t know whether the xerox will be accepted by my accounts

    Travel Month: Jul 2025 (5-Night Stay)

    Room: Premium Room

    Zone Connect by The Park Prayagraj has replied on Sat Aug 09 19:09:27 IST 2025

    Dear Guest, Greetings from Zone Connect By THE Park, Prayagraj! We deeply empathize your experience and sincerest apologies for not able to provide the actual food invoice. We strive to provide all our guests with the best hospitality. We understand that you were not satisfied during your stay. We aim to provide all our guests the best of the hospitality. Please be assured, we value all guests equally, and every experience shared is very constructive towards our aim of enhanced hospitality. Your feedback is essential and we look into it with utmost priority, as we genuinely aim to enhance our guests' experience. Regards, ZCBTP Team Prayagraj

    4.0

    Pure Veg restaurant. Rest everything is excellent.

    deepak k.business

    The stay was fine. Rooms are newly constructed/renovated. Nice and courteous staff. There is only issue though.... restaurant is pure veg. Not even eggs for breakfast. May work on this issue.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Connect Room

    Zone Connect by The Park Prayagraj has replied on Sat Aug 09 19:12:15 IST 2025

    Dear Guest, Greetings from Zone Connect By THE PARK, Prayagraj!! We're overjoyed to hear you had such a fantastic stay with us. Your praise for our polite and helpful staff and commendation of our food means a lot. We constantly strive to provide superb service and comfortable accommodations and it's wonderful to see that our efforts have paid off. Your comments inspire us to make every experience a memorable one for our guests. Your positive endorsement makes us eager to welcome you back for another remarkable stay. Regards, ZCBTP Team Pyaragraj

    5.0

    Excellent Stay

    dilip k.solo

    food amenities n services is excellent

    Travel Month: Jun 2025

    Room: Premium Room

    Zone Connect by The Park Prayagraj has replied on Sat Aug 09 19:12:11 IST 2025

    Dear Guest, Greetings from Zone Connect By THE PARK, Prayagraj!! We're overjoyed to hear you had such a fantastic stay with us. Your praise for our polite and helpful staff and commendation of our food means a lot. We constantly strive to provide superb service and comfortable accommodations and it's wonderful to see that our efforts have paid off. Your comments inspire us to make every experience a memorable one for our guests. Your positive endorsement makes us eager to welcome you back for another remarkable stay. Regards, ZCBTP Team Pyaragraj

    1.0

    Terrible Stay

    prasun c.business

    None of amenities is available, they do not have laundry, food is totally Veg nowhere mentioned, AC doesn't work on rooms. The Hotel is newly built but they are faking the name of PARK.

    Travel Month: May 2025

    Room: Premium Room

    Zone Connect by The Park Prayagraj has replied on Wed May 28 12:00:02 IST 2025

    Thank you for sharing your feedback with us. We sincerely apologize for the behavior you experienced during your stay. Please be assured that we are taking your comments seriously and have already taken steps to ensure such incidents do not happen again. We truly value your patronage and would be grateful for another opportunity to serve you better. We warmly invite you to visit us again and enjoy the improved experience we are committed to providing. Looking forward to welcoming you back soon. Regards Priyanka AFOM

    5.0

    Excellent Stay

    mohammad z.

    Every thing was excellent

    Travel Month: Apr 2025

    Room: Connect Room

    Zone Connect by The Park Prayagraj has replied on Mon May 05 19:16:15 IST 2025

    HAPPY TO HELP AGAIN

    5.0

    Specifically thanks Dhruv Tiwari

    manu p.loyalty-iconfamily

    Excellent service by front office team & very cooperative specially thanks Mr Dhruv Tiwari,Shivani,Adarsh also

    Travel Month: Jan 2025

    Room: Premium Room

    • user photos
    • user photos
    • user photos

    Zone Connect by The Park Prayagraj has replied on Wed May 28 11:52:24 IST 2025

    Thank you for choosing to stay with us. It was a pleasure having you as our guest, and we truly hope you enjoyed your time at our hotel. If there was anything that did not meet your expectations or caused any inconvenience, we sincerely apologize. Your feedback is very important to us, and we are committed to making improvements to serve you better in the future. We would be delighted to welcome you again on your next visit, and we will do our very best to make your stay even more enjoyable.

    1.0

    Terrible Stay

    ganesh.loyalty-iconfamily

    Very poor service and bad behaviour for manager and executive and staff and management is very poor

    Travel Month: Jan 2025

    Room: Connect Room

    Zone Connect by The Park Prayagraj has replied on Wed May 28 11:59:04 IST 2025

    Thank you for sharing your feedback with us. We sincerely apologize for the behavior you experienced during your stay. Please be assured that we are taking your comments seriously and have already taken steps to ensure such incidents do not happen again. We truly value your patronage and would be grateful for another opportunity to serve you better. We warmly invite you to visit us again and enjoy the improved experience we are committed to providing. Looking forward to welcoming you back soon. Regards Priyanka AFOM

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