The location of the property is truly wonderful, and the ambiance is inviting and enjoyable. The staff here genuinely cares about the guests; Saurabh, the manager, was incredibly supportive and patient while addressing all our feedback. Although we encountered a few concerns during our stay, they were handled with priority, making us feel valued.
The food exceeded our expectations and was surprisingly delicious. We were particularly impressed with how welcoming the property was to our dog. They provided customized meals for her, which was a thoughtful touch. She felt right at home, and her routine sanitation needs were accommodated seamlessly. It brought us so much joy to see her happy.
Sahiba was also a compassionate presence during our stay, and Varsha took great care of us from the very beginning. Overall, we had a fantastic experience. While there are a few areas for improvement, our time here was genuinely positive, and we appreciated all the efforts made to ensure our comfort.
Zana In The Wild
Dear Ms Basu,
Thank you for your wonderful feedback. We are thrilled you and your dog enjoyed your stay, especially the food and our team's service from Saurabh, Sahiba, and Varsha. We also sincerely appreciate you acknowledging our efforts to promptly address your concerns. We hope to welcome you back soon.
Best Regards,
Jitendra Bisoyi
General Manager,
Zana in the Wild, Jim Corbett