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Kasitanr, Dhanbad
85 Ratings, 29 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has spacious rooms and excellent cleanliness that guests truly appreciate. The food quality is great, with a variety of delicious options. Guests commend the courteous and helpful staff who provide top-notch service. It's a good choice for long-distance travelers and families looking for a nice stay along the highway, though some felt a lack of amenities like a spa.
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Good Stay
Room was spacious and good food.The cleanliness was excellent and the front desk staff I have interacted was very cooperative.
Room: Executive
VIVANA has replied on Thu Oct 09 17:19:25 IST 2025
Dear Guest, Greetings of the day! We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at Vivana- The Business Hotel, also we are delighted to see that you have expressed your feeling of the properties scenic in such wonderful way thank you for your heartfelt recommendation and given a brief description of our hotel, each word will encourage and motivate our team to serve you better. On behalf of our entire team members at Vivana, we thank you for staying with us and hope to serve you again in near future. Best Regards, Vivana-The Business Hotel
terrible stay
Property states smoking is not allowed in the room but upon my special request they could not manage to provide a room where cigarette smoking smell was not present.
Room: Executive
VIVANA has replied on Fri Sep 05 12:23:13 IST 2025
"We sincerely apologize for the discomfort caused by any perceived smoke odor, especially since all our rooms are designated non-smoking. We've investigated this matter and found that while no smoking occurred in your room, residual third-hand smoke from previous guests can linger in fabrics. To address this, we've already performed a deep clean with an ozone machine.Thank you so much for taking the time to share your experience and look forward to serving you again soon. sincerely, Team Reservation Vivana-The Business Hotel
Average Stay
Location is excellent. Jusu on NH19. Food in dinner was costly. Amenities not matched the price charged for stay. Basic toiletories, other amenities missing. Not value for money. Staff are courteous, good. well behaved educated. very less staff.
Room: Executive
VIVANA has replied on Fri Sep 05 14:37:16 IST 2025
Dear Mr. Ghosh, greetings of the day from Vivana-The Business Hotel Dear Patrice, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. sincerely, Team Reservation Vivana The Business Hotel
Excellent Stay
coupleIt is a nice place to stay for the long distance traveller as well as for people coming for relaxation purpose or official purpose. It located on highway. However, there is no par-lour or spa at this hotel. There is no such facilities in nearby location also. Lack of it has been felt. Other facilities are very good, including gym.
Room: Executive
VIVANA has replied on Fri Sep 05 14:39:33 IST 2025
Dear Mr. Karn, Dear Guest, Greetings of the day! We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at Vivana- The Business Hotel, also we are delighted to see that you have expressed your feeling of the properties scenic in such wonderful way thank you for your heartfelt recommendation and given a brief description of our hotel, each word will encourage and motivate our team to serve you better. On behalf of our entire team members at Vivana, we thank you for staying with us and hope to serve you again in near future. Best Regards, Vivana-The Business Hotel
poor stay at Hotel …not recommend for family..but location is great on the
Toilet not cleaned ..AC not work properly..cattle not work ..TV recharge after complaint ..on highway
Room: Executive
VIVANA
"Dear Mr. Kumar, , we are truly sorry to hear about the disappointment you experienced during your recent visit. We appreciate you taking the time to share your feedback, and we regret that we fell short of providing a positive experience. We'd like the opportunity to learn more about what happened so we can address it. Thank you for your understanding." On behalf of our entire team members at Vivana, we thank you for staying with us and hope to serve you again in near future. Best Regards, Vivana-The Business Hotel...
Good property with nice ambience
businessNice property with spacious rooms, hotel staff are supportive and the service is good! rooms are spacious and clean
Room: Executive
VIVANA has replied on Sun Aug 17 11:33:12 IST 2025
Dear Guest, Greetings of the day! We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at Vivana- The Business Hotel, also we are delighted to see that you have expressed your feeling of the properties scenic in such wonderful way thank you for your heartfelt recommendation and given a brief description of our hotel, each word will encourage and motivate our team to serve you better. On behalf of our entire team members at Vivana, we thank you for staying with us and hope to serve you again in near future. Best Regards, Vivana-The Business Hotel
Terrible Stay
Rooms were good . Food was great. Ac was not working at all , they changed the three rooms, which is very much appreciated. But ac functioning was not proper at all.
Room: Executive
VIVANA has replied on Sun Aug 17 11:33:55 IST 2025
Dear Guest, Greetings of the day! We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at Vivana- The Business Hotel, also we are delighted to see that you have expressed your feeling of the properties scenic in such wonderful way thank you for your heartfelt recommendation and given a brief description of our hotel, each word will encourage and motivate our team to serve you better. On behalf of our entire team members at Vivana, we thank you for staying with us and hope to serve you again in near future. Best Regards, Vivana-The Business Hotel
Excellent Stay
It's very nice property with all amenities and cooperative staffs
Room: Executive
VIVANA has replied on Sun Aug 17 11:34:06 IST 2025
Dear Guest, Greetings of the day! We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at Vivana- The Business Hotel, also we are delighted to see that you have expressed your feeling of the properties scenic in such wonderful way thank you for your heartfelt recommendation and given a brief description of our hotel, each word will encourage and motivate our team to serve you better. On behalf of our entire team members at Vivana, we thank you for staying with us and hope to serve you again in near future. Best Regards, Vivana-The Business Hotel
Good Stay
Food quantity and room condition were good
Room: Executive
VIVANA has replied on Sun Aug 17 11:34:16 IST 2025
Dear Guest, Greetings of the day! We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at Vivana- The Business Hotel, also we are delighted to see that you have expressed your feeling of the properties scenic in such wonderful way thank you for your heartfelt recommendation and given a brief description of our hotel, each word will encourage and motivate our team to serve you better. On behalf of our entire team members at Vivana, we thank you for staying with us and hope to serve you again in near future. Best Regards, Vivana-The Business Hotel
Great stay
soloWell coordinated staff, great food n nice hospitality. I travel-led with my family and they had a relaxing feel
Room: Executive
VIVANA has replied on Mon Sep 22 15:03:53 IST 2025
Dear Sir/Ma’am, Greetings of the day! We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at Vivana- The Business Hotel, also we are delighted to see that you have expressed your feeling of the properties scenic in such wonderful way thank you for your heartfelt recommendation and given a brief description of our hotel, each word will encourage and motivate our team to serve you better. On behalf of our entire team members at Vivana, we thank you for staying with us and hope to serve you again in near future. Best Regards, Vivana-The Business Hotel
Good Stay
Good stay
Room: Executive
VIVANA has replied on Sun Aug 20 09:51:30 IST 2023
Dear Mr. Jha, Greetings from VIVANA-The Business Hotel, Dhanbad! We are honored & appreciate your valuable feedback. Hoping to serve you again in near future. With Best Regards
Good
Good hotel. Nice location. Good staff. Nice location.
Room: Executive
VIVANA has replied on Fri Aug 18 12:11:20 IST 2023
Dear Mrs. Chakrabarti, 🙏Namaste from VIVANA-The Business Hotel, Dhanbad! We would like to take this opportunity to thank you for taking the time to write a review and rating for your experience at VIVANA. Our sincere endeavor is to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful experience with us. We greatly value your patronage and look forward to welcoming you back to VIVANA soon. With best regards
Excellent place to stay
Rooms are spacious and well maintained and the property is very nice. Food items are very well prepared and are very delicious. Hotel staff are polite and helpful.
Room: Executive
VIVANA has replied on Fri Aug 18 12:14:39 IST 2023
Dear Mr. Chatterjee, 🙏Namaste from VIVANA-The Business Hotel, Dhanbad! We would like to take this opportunity to thank you for taking the time to write a review and rating for your experience at VIVANA. Our sincere endeavor is to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful experience with us. We greatly value your patronage and look forward to welcoming you back to VIVANA soon. With best regards
Excellent Stay
Excellent hospitality and cleanliness and good food
Room: Executive
VIVANA has replied on Fri Aug 18 12:26:14 IST 2023
Dear Ma'am, Greetings from VIVANA-The Business Hotel, Dhanbad! We are honored & appreciate your valuable feedback. Hoping to serve you again in near future. With Best Regards
Excellent place to stay with good service.
This property is located on the highway, with big rooms and courteous staff. Variety of delicious food served.
Room: Executive
VIVANA has replied on Fri Aug 18 12:42:47 IST 2023
Dear Mr. Palit, 🙏Namaste from VIVANA-The Business Hotel, Dhanbad! We would like to take this opportunity to thank you for taking the time to write a review and rating for your experience at VIVANA. Our sincere endeavor is to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful experience with us. We greatly value your patronage and look forward to welcoming you back to VIVANA soon. With best regards
Excellent Stay
Property is very nice and service is also very good. Overall experience is excellent
Room: Executive
VIVANA has replied on Fri Aug 18 12:45:23 IST 2023
Dear Mr. Suman, Greetings from VIVANA-The Business Hotel, Dhanbad! We are honored & appreciate your valuable feedback. Hoping to serve you again in near future. With Best Regrds
Best and good star hotels in dhand
Nice and pleasant stay in this hotel. Staffs are friendly and fully trained.
Room: Cabana
VIVANA has replied on Fri Aug 18 12:47:28 IST 2023
Dear Mr. Kumar, Greetings from VIVANA-The Business Hotel, Dhanbad! We are honored & appreciate your valuable feedback. Hoping to serve you again in near future. With Best Regrds
Best hotel in dhanbad with good service
Nice hotel. Very good hospitality. Nice staff behavior. All things was good. I strongly recommend this hotel. Very tasty food also
Room: Cabana
VIVANA has replied on Fri Aug 18 12:53:29 IST 2023
Dear Mr. Kumar, Greetings from VIVANA-The Business Hotel, Dhanbad!! We are honored & appreciate your valuable feedback. Hoping to serve you again in near future. With Best Regards
Excellent Stay
5
Room: Executive
VIVANA has replied on Fri Aug 18 12:48:01 IST 2023
Dear Mr. Kumar, Greetings from VIVANA-The Business Hotel, Dhanbad! We are honored & appreciate your valuable feedback. Hoping to serve you again in near future. With Best Regrds
Bedbugs bedbugs
businessThey have-bedbugs in the whole room
Room: Executive
VIVANA has replied on Fri Aug 18 12:56:59 IST 2023
Dear Guest, Namaste 🙏 from VIVANA-The Business Hotel! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at VIVANA-The Business Hotel, While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services at VIVANA-The Business Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Kind Regards
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