Guests have highlighted positives like the excellent location near Mall Road, with easy access to tourist spots, and commendable views from the property. Many appreciated the cleanliness and interior aesthetics of the rooms, along with efficient room service. However, some common complaints include rude staff, poor kitchen availability, and inconsistent food quality and service timing. Issues with amenities like hot water and housekeeping were also mentioned. Overall, the setup offers decent comfort amidst some service-related challenges.
