Guests have highlighted a mix of good and bad experiences at this property. While the ambiance is praised and rooms noted for their spaciousness and cleanliness, there are significant service issues. Complaints include unavailability of promised breakfast, inadequate staff response, missing kitchen facilities, late delivery of services, and maintenance problems like leaking AC and lack of drinking water. However, some guests found the property beautiful and appreciated the courteous staff. Overall, experiences seem to vary greatly among visitors.