Review Of Vana Resort Araku

Staff were not communicated properly about the location, no WiFi service in the rooms.

When i booked on portal it was with breakfast and an extra bed for kids. But the hotel charged for both breakfast and bed. The swimming pool was dirty and terrible. Location was ok but cleanliness was not good.

The properties location was good but the food was not really nice and there were very few people to serve and attend to customers which made the food ordering not very nice

The room was good, but the food was too bad and the room service was too poor , after a long traveling one need comfort but all the surrounding is dirty.

5

We have booked 4 rooms,but rooms are not fully ready when we checked in.Even they don't have people for luggage shifting.Basic facilities like toothbrush,paste ,soaps are not given.No toilet paper,no hot water jugs.Restaurant have very limited food options.

Food is worst ... My child didn't sleep all overnight due to vomiting and the room cleanliness was not good and cockroaches are there everywhere... And coming to bathroom they maintained worse

Rooms are good and neat but we don’t have proper food options. Restaurant is not good. Swimming pool not maintained well.

Found it in make my trip app but building is horrible and maintenance is worst. Hot water supply is not proper. They don’t provide any proper facility but charge for everything. There is water leakage in washroom and building. It is far away from Araku trip to resort is more tiresome than trip to Araku. Swimming pool maintenance is not good And proper safety measures are not taken at swimming pool .

The reception is worst. No courtesy from the people in Reception. Extraordinary delay in allotting rooms. Very arrogant people in the Reception. Except that the rooms are good

Location access is some what difficult, property is good, not tried food, overall stay was great

This is a decent option for stay at Araku as not much good options are available. Although no breakfast was available which was a big negative considering its location away from market area

I had a very disappointing experience during my recent stay at this hotel. The service staff were unhelpful, and the owners in particular were extremely unprofessional. They do not seem to understand how to treat guests with basic courtesy and respect, which made the stay very unpleasant. This is not what I expect when booking through a reputed platform like MakeMyTrip. I strongly recommend that the MakeMyTrip team look into this matter and ensure that such properties are guided to create a more customer-friendly environment. Overall, I would not recommend this hotel to anyone seeking a comfortable and respectful stay.

place is good and scenery is amazing such a peaceful place food is also amazing there and the swimming pool

Cordial staff. But limited food choices. Lovely location. Group of 2-3 families or more will definitely enjoy there. Worth going on weekend. Not like what i assumed from reviews earlier.

In my life I experienced first time that a four star property can’t provide restaurant service, No wi-fi in room, TV was not working. Even they don’t have any facility of breakfast and on portal they have instructions of no outside food allowed. Bed size and blanket are also so small that me, my wife and my kid are unable to sleep properly

No restaurant in hotel, they bring food from outside and serves, limited quantity and with 1 or 2 varieties. no good breakfast won't get even towel also inside rooms

Food was good Location was good Facilities were also good But the problem is with bed bugs and the ceiling fan was not that fast

We recently stayed at your hotel and had a mixed experience. While the location was perfect, we faced some issues that affected our stay. Key Issues: 1. *Room Size*: The room was smaller than expected. 2. *Housekeeping*: The cleanliness and maintenance of the room could be improved. 3. *Dining*: We arrived at 5 pm, but there were no food options available for guests in the restaurant. 4. *Power Cut*: There was a power cut at midnight, which was inconvenient. Due to this issue, we had to request a room change at midnight. Value for Money: Considering the issues we faced, we felt that the hotel didn't provide good value for money. We hope this feedback will help you improve your services and provide a better experience for future guests.

Except for the view , there is nothing good, rooms are average and there is literally no breakfast in this resort even if you pay