The hotel charged us inr 30 for a water bottle, the mrp being only inr 20. Upon enquiry for the same, the person was so rude and gave us an arrogant reply that every other customer pays above the mrp, what's your problem now.
Vaibhavya Hotel and Restaurant has replied on Wed Jan 22 17:39:18 IST 2025
Dear Ms SUMETHA MADHU,We apologize for the unpleasant experience you had regarding the water bottle charge and the response you received. This is not the level of service we strive to provide, and we will address this issue with our team. Your feedback is valuable, and we appreciate you bringing it to our attention. We hope to improve and offer you a better experience in the future.