Overpriced and overrated hotel. Good location away from traffic, big room but no lift, limited option in breakfast, charging for water, hot water issue. Bed is small in length with small pillow and poor quality of bed sheet & pillow cover
Vaayu Resort & Spa has replied on Fri May 31 11:01:48 IST 2024
Dear Guest,
Greetings from Vaayu Resorts & Spa, Manali!
I apologize on behalf of everyone at Vaayu Resorts & Spa, Please know that your situation was an exception. As you can see on other reviews, we are known for caring deeply about our guests. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.
Thanks & Regards!