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Review Of Urban Cottage

Khanapara, Guwahati | 4 minutes walk to IIBM Guwahati

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    44 Ratings, 16 Reviews

    excellent
    25%
    very good
    32%
    average
    16%
    poor
    16%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 3
    • 5
    • 5
    • 4
    • 2
    • 5
    • 1
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests appreciate the spacious and comfortable rooms, as well as the good location of the property. However, some concerns have been raised about staff behavior, cleanliness, and service efficiency. While the ambience is deemed okay for budget travelers, there are mentions of high food prices and poor management. Overall, the experience seems to vary significantly among visitors.

    Sort by:

    Positive first
    4.0

    Solo travelers

    hirokjyoti.loyalty-iconsolo

    I found easy in using this app and convenient as it is very user friendly. Also found suitable place through this platform

    Travel Month: Jan 2025

    Room: Deluxe Room

    5.0

    Awesome stay l,

    pradeep d.loyalty-iconbusiness

    The staff was professional and polite, the rooms were spacious and comfortable. I would love to visit again

    Travel Month: Aug 2024

    Room: EXECUTIVE ROOM

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    himanku s.loyalty-iconcouple

    Stuff are like to be criminal. They are drinking alcohol. Behavior not good. Rooms are not clean. I booked 2 days but seeing their criminal like behavior i cheek out same day.

    Travel Month: Mar 2024

    Room: EXECUTIVE ROOM

    2.0

    Not a good expe

    jay s.solo

    The room was not in a good condition. Bathroom was clearly visible by outsiders from big ventilation. The manager didn't answer the call. Kitchen service was not good.

    Travel Month: Nov 2023

    Room: Stand Room

    3.0

    Average Stay

    tika r.loyalty-icon

    The stay was overall okay but service needs to be worked upon. Staff is not sure how the service industry works. They are lazy and need training. However, ambience was overall okay for people with minimal budget.

    Travel Month: Oct 2023

    Room: Stand Room

    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Not a pleasant experience

    pankaj s.family

    We were charged more than twice the cost of the food until we challenged the charges and asked for an itemised invoice. Less than average accommodation facility for the price. The linen were old and pretty much torn.

    Travel Month: Oct 2023

    Room: Stand Room

    2.0

    Good location but.

    suraj p.loyalty-iconsolo

    In good location but staff are not good, assamese thalli is not available, in the morning tea is also not given, when i try to contact staff for. Morning tea, they are are sleeping in the kitchen at 7 am

    Travel Month: Aug 2023

    Room: Stand Room

    1.0

    Terrible Stay

    jenilsius m.loyalty-icon

    Drinking water and towel was not provided

    Travel Month: Jul 2023

    Room: Stand Room

    2.0

    Poor Stay

    dominic.

    The hotel location was good. But the management is very poor. And the toilet was dirty.

    Travel Month: Jul 2023

    Room: Stand Room

    4.0

    Good Stay

    madhusmita s.

    Overall good but food is highly expensive

    Travel Month: May 2023

    Room: Stand Room

    5.0

    Good

    nabajyoti b.couple

    It was a perfect stay. Hotel service was good.

    Travel Month: Mar 2023

    Room: Stand Room

    Urban Cottage has replied on Tue Aug 06 17:23:56 IST 2024

    THANK YOU SO MUCH SIR & VISIT AGAIN

    5.0

    Excellent Stay

    kunal g.

    Beautiful & clean bedroom & bathroom, pleasant lighting, very helpful & polite staffs, peaceful residential location. Will definitely visit whenever next time we visit guwahati. In house kitchen and easily accessible location. Visitors are allowed to bring food from swiggy, zomato, etc.

    Travel Month: Mar 2023 (3-Night Stay)

    Room: Stand Room

    5.0

    Excellent Stay

    banashree s.

    It was a pleasant stay. Room was clean. Room service was not bad. Its just the food is little bit costly as compared to its quality. Also the food delivery was quite late. Anyways, overall it was a good stay.

    Travel Month: Feb 2023

    Room: Stand Room

    Urban Cottage has replied on Tue Aug 06 17:22:55 IST 2024

    SORRY FOR EVERYTHING. THANK YOU FOR YOUR FEEDBACK

    4.0

    Excellent service. Great location and professional staff.

    lal t.loyalty-iconcouple

    The staff were friendly. The room is comfortable. And the location is easily accessible. The food is pricey, but tasty.

    Travel Month: Feb 2023 (3-Night Stay)

    Room: Stand Room

    3.0

    Average Stay

    ravi g.

    Room was comfortable. But service was zero label. Staff behaviour ok. But not professional of hotel. Everything was a mess there.

    Travel Month: Feb 2023

    Room: Family room with balcony

    4.0

    Good Stay

    saradindu p.

    Nice stay, everyone of the staff was well-behaved. Hustle free stay.

    Travel Month: May 2022

    Room: Stand Room

    Urban Cottage has replied on Tue Aug 06 17:20:58 IST 2024

    THANK YOU SO MUCH

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