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Unapani Road, Surat | 8 minutes walk to Surat Railway Station
217 Ratings, 102 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Treebo Urban is well-appreciated for its convenient location near Surat station and the helpful, friendly staff. Guests value the cleanliness and good maintenance of the property, along with decent breakfast options. While some reviews mention that the rooms are a bit small and tight on space, overall service and hygiene have received positive remarks, making it a comfortable choice for travelers.
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Good hotel, good location, rooms are smaller than usual
Treebo Urban is conveniently located near the station and close to the zampa bazaar area. The hotel is good, breakfast was decent and staff was very helpful. Our stay was pleasant. Few things to note however which could be improved and few things I think can’t be improved. Firstly the lift is too small. 2 people can barely fit in there so if you have luggage you will need a couple of trips. It’s a small point but not sure how they can fix that. Secondly, rooms are quite tight. I specially if you book triple occupancy. There is hardly any space for luggage. Also a small cupboard would be nice to keep stuff if you are staying for longer since they don’t have a luggage stand as well. Lastly, I think water should be refilled daily. We had to ask for it everyday and staff was helpful. Overall hotel is good just a few minor points to remember before booking so that you are not in for a surprise.
Room: Standard Room
Treebo Urban, 1 Km From Railway Station has replied on Thu Oct 09 14:30:36 IST 2025
Dear Murtaza Masalawala, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Bad Experience
Experience was not good. We had booked room in treebo and arrived a little early but they shifted us to some other hotel due to room unavailablity
Room: Economy Single Room
Treebo Urban, 1 Km From Railway Station has replied on Thu Oct 09 14:29:46 IST 2025
Dear Mishika Khana, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Excellent Stay
The hotel was very clean and 10 to 15 minutes is walking from Surat station and breakfast is also very good
Room: Economy Single Room
Treebo Urban, 1 Km From Railway Station has replied on Fri Sep 12 15:02:06 IST 2025
Dear Manish Parmar, Thank you for choosing to stay with us. Thank you for your appreciation of the hotel and breakfast. We look forward to hosting you during your future travels. Best Wishes, Treebo Hospitality Ventures
AVOID THIS PROPERTY
Poor food quality and taste.. Hot water not coming in bathroom, equipments like phone set not working, bad hygiene..overall very poor experience.. better to avoid this property
Room: Economy Single Room
Treebo Urban, 1 Km From Railway Station has replied on Tue Sep 02 16:59:58 IST 2025
Dear Deven Bhalerao, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
good but not great
the room was what was promised, but the food wasnt good and the WIFI was out for half of the day because of rai the room was what was promised, but the food wasnt good and the WIFI was out for half of the day because of rain
Room: Economy Single Room
Treebo Urban, 1 Km From Railway Station has replied on Fri Aug 29 18:40:17 IST 2025
Dear Rajas G Ganjave, Thank you for choosing us and taking out time to share your valuable feedback. We are glad that you enjoyed your stay with us. We will definitely put in our best efforts to improve the food experience as suggested by you. We look forward to welcoming you again. Best Wishes, Treebo Hospitality Ventures
Excellent Stay
great staff. very friendly and helpful. location is good. the kind of service and breakfast they provide me early in the morning 4 a.m won my heart. love to stay again in the hotel great staff. very friendly and helpful. location is good. the kind of service and breakfast they provide me early in the morning 4 a.m won my heart. love to stay again in the hotel.
Room: Economy Single Room
Treebo Urban, 1 Km From Railway Station has replied on Tue Jul 29 15:52:12 IST 2025
Dear Saurabh rathi, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. Thank you very much and we look forward to welcoming you again. Best Wishes, Treebo Hospitality Ventures
Good Stay
Good Service and Good Staff person and Clean and Good Ambience and clean Room and Bad Size Is Good .thanks
Room: Economy Single Room
Treebo Urban, 1 Km From Railway Station has replied on Fri Jun 20 17:08:31 IST 2025
Dear Ravi, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
one of the good place for business travelers
They have good staff and it is a perfect place to stay if you have come to do business in surat. Comfy beds and good bathrooms
Room: Economy Single Room
Treebo Urban, 1 Km From Railway Station has replied on Fri Jun 20 16:35:29 IST 2025
Dear Umang Shah, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a good stay. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
Reception staff behavior not good as per hotel
Staff was not Mannerable. Not good behavior with customer. Hotel was good. food also good. Reception staff not educated and non professional.
Room: Economy Single Room
Average Stay
Hotel and food was good but Reception staff behavior was not good. speak like Noneducated and non professional. do needful.
Room: Deluxe Room
Good Stay
Rooms are very small, food is ok. Service is prompt. For a night stay only. May consider.
Room: Economy Single Room
Treebo Urban, 1 Km From Railway Station has replied on Mon Mar 10 12:23:17 IST 2025
Dear Atul Umak, Thank you for sharing your feedback. We are glad that you enjoyed your stay with us. We will look into the concerns you have highlighted. We look forward to hosting you better soon.
Terrible Stay
The room was way too dirty including the utensils in the room, alongside the walls were old, foggy and smushed.
Room: Deluxe Room
Treebo Urban, 1 Km From Railway Station has replied on Mon Mar 10 12:23:30 IST 2025
Dear Syed, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.
Great Service
Feel Good service and experience, Cleanliness well, Also food was so good.
Room: Standard Room
Treebo Urban, 1 Km From Railway Station has replied on Mon Mar 10 12:23:48 IST 2025
Dear Siraj Kureshi, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We look forward to hosting you in the future. Regards, Team Treebo
Good service
soloLocation is quite tough to find, hotel doesn't have there own restaurant break fast isbohk they provide good amenities and service
Room: Standard Room
Average Stay
No network connectivity around hotel. Moreover, location of hotel is also very difficult to locate. Rooms were very small with no cleanliness
Room: Economy Single Room
Room was offered 1600 per day and treebo changed 6561 for two days- fraud
Room was offered me was small which cost to 1600 per day and treebo has charged 6561 for two days its cheating n fraud very upset by service
Room: Single Room
Terrible Stay
Bad experience of the hotel not recommended not god room, not getting mobile tower in both air-tel and jio not even sin-gal tower. Service is very bed.
Room: Economy Room
Good Choice To Stay …
businessnear by to railway station..Very nice and clean room …service is also good & quick…Food is good too…
Room: Standard Room
Excellent Stay
coupleexcellent and great staff, very helpful and supporting had a great time with them. Awesome food and the hotel had a good ambiance.
Room: Standard Room
Good place to stay
Property is very near from surat station, co operative staff and clean rooms. Over all very good experience
Room: Economy Room
Treebo Urban, 1 Km From Railway Station has replied on Fri Dec 15 00:39:32 IST 2023
Dear Charudatt Shinde, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. Thank you for appreciating our staff and the rooms. At Treebo, it is our top priority to provide a delightful experience to our guests. We look forward to having you back soon. Best Wishes, Treebo Hotels
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