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Review Of Treebo Five Elements, Lonavala0123401234

Khatri Park Housing Society, Lonavala

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    • family
    3.6
    Very Good

    233 Ratings, 115 Reviews

    excellent
    39%
    very good
    26%
    average
    18%
    poor
    8%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 1
    • 4
    • 4
    • 4
    • 5
    • 3
    • 1

    Rating Categories

    • Location3.9
    • Cleanliness3.7
    • Food3.6
    • Value For Money3.6
    • Facilities3.6
    • Security4.2
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    Reviews Summary

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    This property boasts a friendly and cooperative staff, ensuring a pleasant stay for guests. Rooms are noted for their cleanliness and spaciousness, making it comfortable for families. Guests enjoy the decent food options, with one mentioning a lovely breakfast. The property is conveniently located near popular tourist spots and has a small play area for kids, including a swimming pool. However, some guests have pointed out the need for improvements in food quality and breakfast variety.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    suman d.family with 1 kid

    Environment of the hotel was excellent..I liked the architecture of the hotel..and Buddha theme was excellent.I enjoyed the swimming pool and .Hotel was clean and cozy .

    Travel Month: Sep 2025

    Room: Superior Room

    1.0

    Terrible Stay

    patel r.family with 1 kid

    Very bad experience. Property location and infrastructure is good but service is worst. I ordered tea and i get it after an hour. At morning hot water is not available due to that i am 2 hours late from my schedule.

    Travel Month: Aug 2025

    Room: Deluxe Room|Standard Room|Superior Room

    Treebo Five Elements, Lonavala has replied on Mon Aug 25 12:05:57 IST 2025

    Dear Patel Ravikumar, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you found the location convenient and liked the hotel. We will certainly look into the issues highlighted by you and our team will take appropriate action on the same. We will also look at improving the food services as suggested by you. At Treebo, it is our top priority to provide a delightful experience to our guests. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    4.0

    Good Stay

    pranjal s.couple

    Good hotel good vibes eco friendly environment staff need to be improve but only some Restaurant is good resto people is also good

    Travel Month: Aug 2025

    Room: Superior Room

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    Treebo Five Elements, Lonavala has replied on Tue Aug 19 14:08:00 IST 2025

    Dear Pranjal Sharma, Thank you for choosing to stay with us and for sharing your valuable feedback. It was indeed a pleasure to host you. Thank you for appreciating the hotel. We understand that there were areas where we fell short but we really appreciate your patience and understanding. We will certainly act on your feedback and strive to provide you with a top-notch experience during your next visit. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    srushti.

    5

    Travel Month: Aug 2025

    Room: Standard Room

    Treebo Five Elements, Lonavala has replied on Tue Aug 19 14:06:54 IST 2025

    Dear Srushti Vaidya, Thank you for the rating. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

    1.0

    Terrible Stay

    kunal t.family with 1 kid

    Refund my stay for a night that you had to confirm

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Superior Room

    Treebo Five Elements, Lonavala

    Dear Kunal Thakar, We are disappointed that you did not have a good experience during your stay with us. Our team would certainly like to know where we went wrong. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures.

    1.0

    Bad rooms, good food

    priyank s.couple

    The rooms are cramped and damp. There were mosquitoes in the room throughout. Bedsheets were torn and looked used Phone did not work. Bed was extremely uncomfortable. Property looks aesthetic only from outside. Breakfast was very good.

    Travel Month: Jul 2025

    Room: Standard Room

    Treebo Five Elements, Lonavala has replied on Tue Aug 05 12:24:09 IST 2025

    Dear Priyank Salot, Thank you for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating the breakfast. Please accept our sincere apologies for the inconvenience you had. This is certainly not the kind of experience we want to provide to any of our guests. We have noted the issues you highlighted and forwarded this to our team to ensure appropriate action is taken. At Treebo, it is our top priority to provide a delightful experience to our guests. We're disappointed that we fell short this time but we hope we will have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    5.0

    lovable

    nitin j.group

    It was a great stay. House keeping staff is too good and courteous. Location is also good. A small swimming pool but clean and good. As far as food is concerned it was good but I think in breakfast some improvements can be done to make stay cool to supercool. Overall a an awesome stay .. small cool and clean.

    Travel Month: Jul 2025

    Room: Superior Room

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    Treebo Five Elements, Lonavala has replied on Tue Aug 12 12:59:34 IST 2025

    Dear Nitin Jaiswal, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating the staff and location. We will definitely put in our best efforts to improve the food as suggested by you. We constantly strive to achieve greater levels of guest delight and reviews like yours only motivate us to perform better and aim higher. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    2.0

    Poor Stay

    raveesh n.family

    Changed bed sheet and quilt cover two times and then staff say due to rain can’t provide fresh material. Ok we adjusted . In morning breakfast they provide very bad 3 items. Bread , cold aloo paratha and Poha.

    Travel Month: Jun 2025

    Room: Superior Room

    Treebo Five Elements, Lonavala has replied on Fri Jul 18 13:02:56 IST 2025

    Dear RAVEESH NANDAN, Thank you for choosing to stay with us and giving us your valuable feedback. We will certainly look into the improvement areas highlighted by you and our team will take appropriate action on the same. We will also look at improving the breakfast as suggested by you. We hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures.

    2.0

    Not worth it according to the price

    danish k.solo

    Make my trip it's a brand, but this time it's compromise his image.power flactuation hence AC not working.No Dental kit N TV also not working...but baby swiming pool is cleaned. On Breakfast only two option is avaiable poha n misal pav, because they provide only veg but in luch(chargeable) they provide non-veg.On this price segment it's good only 1500rs is ok for this room.

    Travel Month: Jun 2025

    Room: Standard Room

    Treebo Five Elements, Lonavala has replied on Fri Jul 11 18:56:55 IST 2025

    Dear Danish khan, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    3.0

    Average Stay

    manikanta s.couple

    it was average. . no towels were provided..ac is also not working fine breakfast items was limited..

    Travel Month: Jun 2025

    Room: Standard Room

    Treebo Five Elements, Lonavala has replied on Thu Jun 19 19:23:03 IST 2025

    Dear manikanta solasa, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We have noted your suggestion to broaden the variety of the breakfast menu. We shall forward this to the concerned teams. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    2.0

    Poor Stay

    ankur s.

    Untidy rooms and especially bedsheets. No variety in Breakfast very limited options available. Pool is also kept without proper cleaning and recycle of clean water.

    Travel Month: May 2025

    Room: Deluxe Room

    Treebo Five Elements, Lonavala has replied on Sun May 18 13:22:47 IST 2025

    Dear Ankur, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    3.0

    Average Stay

    cyndrella m.family with 1 kid

    The room was little congested... And the breakfast included was not on time and undone.... But the staff was very nice

    Travel Month: Apr 2025

    Room: Standard Room

    Treebo Five Elements, Lonavala has replied on Sun May 18 13:23:31 IST 2025

    Dear Cyndrella, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    4.0

    Good Stay

    sanchita b.

    Pretty place to stay in, affordable as well, staffs are very friendly and nice

    Travel Month: Apr 2025

    Room: Standard Room

    Treebo Five Elements, Lonavala has replied on Wed Apr 30 12:09:12 IST 2025

    Dear Sanchita, Thank you for choosing to stay with us and sharing your valuable feedback. Thank you for your appreciation of our staff and services. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

    1.0

    Terrible Stay

    paras s.solo

    there was no electricity and has to sleep in sweat... the tv was also not working properly and even after complain the same was unresolved for my whole stay... this would have been my worst stay till date in any hotel...

    Travel Month: Apr 2025

    Room: Deluxe Room

    Treebo Five Elements, Lonavala has replied on Thu Apr 17 17:32:32 IST 2025

    Dear Paras Shah, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    3.0

    Avera

    raunak k.couple

    I am writing this review on basic of my 3D/2N stay at this Treebo Five Element Hotel. I had booked standerd room after checkin to room which was on ground floor we didn't like the room lot of mosquito were in room and also room entrance was dirty after seeing this bad condition we decided to upgrade to Delux Room which was on 1st Floor and we found this room was far better than previous room. Rooms are decent in size, bathroom were clean, basic amenities were provided except Dental Kit. Things I didn't like was Breakfast , Kitchen Staff was not cooperative at all, Swimming Pool is in bad condition, dirty water in pool, for 3D/2N stay they have provided only 1 Lit of Complimentary Water.

    Travel Month: Mar 2025

    Room: Standard Room

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    Treebo Five Elements, Lonavala has replied on Tue Apr 08 22:27:54 IST 2025

    Dear Raunak Kumar, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels

    5.0

    Excellent Stay

    aneesh n.

    It was an amazing experience, a great place to stay with friends and family. The staff was too cooperative and all facilities were available. Great experience 😃

    Travel Month: Mar 2025

    Room: Superior Room

    Treebo Five Elements, Lonavala has replied on Fri Mar 21 18:15:25 IST 2025

    Dear Guest We're thrilled you had an amazing experience with us. Your commendation of our cooperative staff and facilities truly warms our heart. Thanks for the wonderful review and we can't wait to welcome you and your friends and family again. 😊 Best Regards, Hotel General Manager, Treebo Trend Five Elements

    3.0

    Average

    saurabh c.family

    Doors were not proper and lock was not functioning properly. Amenities are not well maintained. Rest are okay

    Travel Month: Mar 2025

    Room: Deluxe Room

    Treebo Five Elements, Lonavala has replied on Tue Mar 18 15:20:17 IST 2025

    Dear Guest We apologize for the door and lock issues encountered and the upkeep of the amenities. Maintenance is already working on the door locks for enhanced security. We're making efforts to upgrade all our amenities. Your comfort is our top priority. Best Regards, Hotel General Manager, Treebo Trend Five Elements

    2.0

    Fake 3 star hotel? no toothbrush kit and mosquitoes everywhere

    sameer m.family

    I took a deluxe room, and am very disappointed. Mosquitoes everywhere, i had to ask for a racquet which came more than an hour later. They didn't provide morning kit with toothbrush and shaving kit, and didn't even inform it beforehand. The treebo infolets tell us that there is the brush kit, they didn't even tell you, so you're stranded in the morning needing to go out to a shop. Terrible experience. Only good thing is breakfast, unsure of hygiene of everything though.

    Travel Month: Feb 2025

    Room: Standard Room

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    Treebo Five Elements, Lonavala has replied on Tue Mar 18 16:05:58 IST 2025

    Dear Guest We're truly sorry for the inconveniences you experienced. Your comfort is our top priority and we've taken note of your feedback regarding the mosquitoes and delayed service. We deeply apologize for not providing the morning kit, this has been addressed with our team. We'll work on our communication regarding the amenities provided. We're glad you enjoyed our breakfast and will ensure enhanced hygiene in all our services. Please accept our deepest apologies. Best Regards, Hotel General Manager, Treebo Trend Five Elements

    3.0

    Rooms are extremely compact

    akhil a.family

    Rooms are extremely tiny. If you want to spend just 4-5 hrs to freshen up, then it's okay. I wouldn't recommend this for longer stays.

    Travel Month: Feb 2025

    Room: Standard Room

    Treebo Five Elements, Lonavala has replied on Tue Mar 18 16:06:02 IST 2025

    Dear Guest Thank you for your feedback. Our rooms are designed to be compact yet comfortable for short stays. For longer visits, we recommend our spacious suites, providing extra room and amenities. Best Regards, Hotel General Manager, Treebo Trend Five Elements

    5.0

    Excellent Stay

    vidyadhar b.family

    very nice hotel staff very nice. 😊room to fresh.. very nice location... gays my experience to good an nice stay in weekends... 😊

    Travel Month: Feb 2025

    Room: Standard Room

    Treebo Five Elements, Lonavala has replied on Tue Mar 18 17:35:41 IST 2025

    Dear Guest Thank you for your uplifting words! We're delighted you enjoyed our service, fresh rooms and location. It's great to know your weekend stay was pleasant. We look forward to serving you again! 😊 Best Regards, Hotel General Manager, Treebo Trend Five Elements

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