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Review Of THE ROYAL RETREAT0123401234

Khelgaon, Ranchi | 6 minutes walk to Ranchi Bus Stop

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    466 Ratings, 264 Reviews

    excellent
    39%
    very good
    32%
    average
    15%
    poor
    6%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 3
    • 5
    • 2
    • 4
    • 3
    • 5
    • 1
    • 3

    Rating Categories

    • Hospitality4.0
    • Facilities3.9
    • Food3.8
    • Room4.2
    • Cleanliness4.1
    • Value For Money3.8
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    Reviews Summary

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    The property boasts a beautiful architecture with spacious rooms and a serene location, ideal for peace lovers. Guests rave about the delicious food and prompt service, with many highlighting the courteous staff. The ambiance is appreciated, especially the poolside restaurant. The cleanliness standards also receive commendation. However, some feel the property's location is a bit distant from the city center, making local access a tad inconvenient. Overall, it’s seen as a cozy retreat for a comfortable stay.

    Sort by:

    Positive first
    4.0

    Good Stay

    pramod s.business

    Good Hotel, good service, natural beauty food, very good Centre Place in Ranchi, guestroom good quality food

    Travel Month: Sep 2025

    Room: Executive Room

    5.0

    Excellent Stay

    ramesh m.business

    Spacious rooms, Very clean and neat. Good amenities. Comfortable bed. Good food. Nice view from balcony. Comfortable Stay Spacious rooms, Very clean and neat. Good amenities. Comfortable bed. Good food. Nice view from balcony. Comfortable Stay.

    Travel Month: Aug 2025

    Room: Executive Room

    THE ROYAL RETREAT has replied on Tue Aug 19 15:16:08 IST 2025

    Dear Guest, Namaskar! Greetings from The Royal Retreat Ranchi!!! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. Nothing rejoices us more than receiving such happy reviews from our guests. We are happy that our accommodations, guest service, overall ambience, and dining experience impressed you. Indeed, our team is always on their toes to assist our guests and make them feel comfortable. Your kind commendations have been shared with the entire team at the hotel. Once again, we thank you for sharing your valuable feedback. It was a pleasure serving you and we hope to welcome you back soon for another memorable stay. Thanks and Regards, Management-The Royal Retreat Ranchi..

    2.0

    Poor Stay

    vaibhav.family with 2 kids

    First of all, the ac of the room is not working then they charged the room. No proper break fast anf the quality was extremely poor. not worth it

    Travel Month: Jul 2025

    Room: Premium Executive Room

    THE ROYAL RETREAT has replied on Fri Aug 08 11:13:20 IST 2025

    Dear Guest, Namaskar! Greetings from The Royal Retreat Ranchi!!! Thank you for taking the time out to give us your feedback regarding your recent stay at The Royal Retreat Ranchi. It is only through these kinds of constructive comments that we can take the necessary steps to make sure that all of our guests have a truly delightful experience and correct any shortcomings with our service. I am greatly perturbed to note the inconveniences caused to you at various occasions during your recent stay and we are extremely apologetic for not meeting up to your expectations. I understand that words cannot change the memory of your experience but nothing is more important than regaining your trust and all of us here hope that you will give us the opportunity to welcome you once again at The Royal Retreat Ranchi and provide you with an experience that changes your current perception. Thanks and Regards, Management-The Royal Retreat Ranchi.

    3.0

    Average Stay

    amarjeet g.

    Firstly, It was flies everywhere on the food at the breakfast menu. Secondly, the touch keys of room number 208 was not working. Everytime I have to ask someone to open the door.

    Travel Month: Jul 2025

    Room: Deluxe Room

    THE ROYAL RETREAT has replied on Fri Aug 08 11:13:40 IST 2025

    Dear Guest, Namaskar! Greetings from The Royal Retreat Ranchi!!! Thank you for taking the time out to give us your feedback regarding your recent stay at The Royal Retreat Ranchi. It is only through these kinds of constructive comments that we can take the necessary steps to make sure that all of our guests have a truly delightful experience and correct any shortcomings with our service. I am greatly perturbed to note the inconveniences caused to you at various occasions during your recent stay and we are extremely apologetic for not meeting up to your expectations. I understand that words cannot change the memory of your experience but nothing is more important than regaining your trust and all of us here hope that you will give us the opportunity to welcome you once again at The Royal Retreat Ranchi and provide you with an experience that changes your current perception. Thanks and Regards, Management-The Royal Retreat Ranchi.

    3.0

    Average facilities with good service

    neeraj w.family

    location is good. Buffet breakfast was good however it can be furtherimproved. Bathroom was too small and cramped. service was good.

    Travel Month: Jun 2025

    Room: Executive Room

    THE ROYAL RETREAT has replied on Fri Aug 08 11:14:01 IST 2025

    Dear Guest, Namaskar! Greetings from The Royal Retreat Ranchi!!! Thank you for taking the time out to give us your feedback regarding your recent stay at The Royal Retreat Ranchi. It is only through these kinds of constructive comments that we can take the necessary steps to make sure that all of our guests have a truly delightful experience and correct any shortcomings with our service. I am greatly perturbed to note the inconveniences caused to you at various occasions during your recent stay and we are extremely apologetic for not meeting up to your expectations. I understand that words cannot change the memory of your experience but nothing is more important than regaining your trust and all of us here hope that you will give us the opportunity to welcome you once again at The Royal Retreat Ranchi and provide you with an experience that changes your current perception. Thanks and Regards, Management-The Royal Retreat Ranchi.

    1.0

    Stubborn Hotel and Hotels staff management. Not cancelling stay

    sumit k.solo

    i requested the hotel staffs many times and even mailed them i have booked the hotel by mistake on 13th may for 17th June, Instead i booked the 13th May hotels and availed it also. but the hotel didmt listed to me. this was pathetic and insensible.

    Travel Month: Jun 2025

    Room: Executive Room

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    THE ROYAL RETREAT has replied on Fri Aug 08 11:14:23 IST 2025

    Dear Guest, Namaskar! Greetings from The Royal Retreat Ranchi!!! Thank you for taking the time out to give us your feedback regarding your recent stay at The Royal Retreat Ranchi. It is only through these kinds of constructive comments that we can take the necessary steps to make sure that all of our guests have a truly delightful experience and correct any shortcomings with our service. I am greatly perturbed to note the inconveniences caused to you at various occasions during your recent stay and we are extremely apologetic for not meeting up to your expectations. I understand that words cannot change the memory of your experience but nothing is more important than regaining your trust and all of us here hope that you will give us the opportunity to welcome you once again at The Royal Retreat Ranchi and provide you with an experience that changes your current perception. Thanks and Regards, Management-The Royal Retreat Ranchi.

    1.0

    Terrible Stay

    durgesh b.solo

    please visit only if you have no other option left,the hotel is projected like Heritage but it lacks basic stuff,old ac's, furniture,tv sets, even cosy rooms,even the service.one should go for brand if ready to pay for this hotel.

    Travel Month: Jun 2025

    Room: Premium Executive Room

    THE ROYAL RETREAT has replied on Fri Aug 08 11:14:38 IST 2025

    Dear Guest, Namaskar! Greetings from The Royal Retreat Ranchi!!! Thank you for taking the time out to give us your feedback regarding your recent stay at The Royal Retreat Ranchi. It is only through these kinds of constructive comments that we can take the necessary steps to make sure that all of our guests have a truly delightful experience and correct any shortcomings with our service. I am greatly perturbed to note the inconveniences caused to you at various occasions during your recent stay and we are extremely apologetic for not meeting up to your expectations. I understand that words cannot change the memory of your experience but nothing is more important than regaining your trust and all of us here hope that you will give us the opportunity to welcome you once again at The Royal Retreat Ranchi and provide you with an experience that changes your current perception. Thanks and Regards, Management-The Royal Retreat Ranchi.

    5.0

    Excellent Stay

    indramohan c.family

    Everything was awesome Services, food,amenities are nice, location all are good Overall experience is good

    Travel Month: Apr 2025

    Room: Premium Executive Room

    2.0

    Correct star rating of the hotel

    ajay p.business

    4 strar rated hotel as per mm t actual status 1 or 2 no wifi in rooms dirty water in washrooms for bathing untidy rooms quite dissatisfied

    Travel Month: Feb 2025

    Room: Deluxe Room

    1.0

    Worst employees

    saswata k.solo

    Worst food, very poor service and they don't provide bill sometimes.

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Executive Room

    3.0

    Average Stay

    anushka.

    Service was poor, cleanliness was average

    Travel Month: Jan 2025

    Room: Executive Room

    1.0

    Worst not suggest-able to go and stay

    rahul s.business

    No supporting staff, service was very poor, no card machine, location is ok but overall bad experience

    Travel Month: Oct 2024

    Room: Executive Room

    4.0

    Good Stay

    priyanka b.family

    Food is good. Room are little smelling. Location is not in city so it’s difficult to search mostly things

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Premium Executive Room

    3.0

    Average Stay

    ajay.business

    Hotel is far from the city. Overpriced for its amenities and comfort. Swimming pool was filled with stinking water. Road in front of the hotel is water logged with rain water. You can not even cross the road. Exhaust fan and room fans are noisy. Reception staff is arrogant, does not treat you as a hotel guest but as a tenant looking for a rented room. House keeping and restraunt staff are nice. It is ok to spend a night. Not recommended for long stay.

    Travel Month: Sep 2024

    Room: Executive Room

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    4.0

    Service with smile!

    ranjan k.family

    The hotel infrastructure is average but the staff are good. It was good to see people smiling and making us feel special.

    Travel Month: Aug 2024

    Room: Executive Room

    1.0

    Terrible experience at hotel. Waste of time and money.

    nishant k.business

    Room were not clean. Hotel staffs are not cooperative. Terrible experience. Will suggest not to check in

    Travel Month: Aug 2024

    Room: Executive Room

    3.0

    Average Stay

    anubhav t.

    Room dining service is worst. Power failure are frequent

    Travel Month: Jul 2024

    Room: Executive Room

    3.0

    Average Stay

    amar b.loyalty-icon

    The room service is very slow, it takes 45 mins to 1 hour for even snacks. Power cut is frequent and the generator backup is not seamless. The rooms are okay but the door doesn’t closes properly. Overall 3 out of 5

    Travel Month: Jul 2024

    Room: Executive Room

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    4.0

    Peaceful stay

    deepak k.loyalty-iconfamily

    Location is almost ok as it is in an area where you won’t find anything or any shop for your daily usage. It is good for peace lovers with own vehicle.

    Travel Month: Jun 2024

    Room: Executive Room

    2.0

    Not a 4 star from any standards

    tushar b.loyalty-iconfamily

    Ac was not working, no double bed even after mentioning on their listing. It was an okiesh experience not a great one.

    Travel Month: May 2024

    Room: Executive Room

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