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Review Of The Plaza Hotel0123401234

Civil Lines, Rampur (Uttar Pradesh)

    User Rating & Reviews

    • everyone
    • group
    • solo
    • business
    • family
    3.1
    Good

    28 Ratings, 18 Reviews

    excellent
    25%
    very good
    18%
    average
    18%
    poor
    18%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 2
    • 1
    • 1
    • 2
    • 5
    • 3
    • 5
    • 5

    Rating Categories

    • Location3.6
    • Cleanliness4.0
    • Room3.2
    • Food1.7
    • Value For Money3.1
    • Facilities3.0
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests appreciate the property’s central location, making it convenient for city exploration. While some reviews mention well-maintained, spacious rooms and polite staff, they point out issues like inconsistent service, lack of basic amenities, and limited food options. Though the food quality receives mixed reviews, the property might be suitable for short stays, particularly for individuals.

    Sort by:

    Positive first
    2.0

    Worst service n quality

    shashank d.group

    Very burst service I have experienced before that. Geyser switch was not working. Water also not available for bath. Breakfast not provided in morning even my booking was including breakfast. Pls return my breakfast amount.

    Travel Month: Feb 2025

    Room: Deluxe

    1.0

    Terrible Stay

    balvinder s.

    They refused to serve dinner. We took room with breakfast and paid in advance. Breakfast not served in the morning

    Travel Month: Oct 2024

    Room: Deluxe

    1.0

    Terrible Stay

    sadia b.

    It was horrible

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Deluxe

    3.0

    Average Stay

    abdul m.

    The hotel was alright. There was no proper heating and it was a problem for the first night as it was very cold. The electricity kept going off a few times in the day. Having said that the staff was very helpful and responded to all requests quickly. I presume it’s the issue with the city’s electricity supply and out of hotel staff’s control. Overall i was satisfied for a short stay. Probably okay for single person, but may not be convenient for families.

    Travel Month: Jan 2024 (3-Night Stay)

    Room: Standard single

    5.0

    Excellent Stay

    ahmad m.loyalty-icon

    Good quality rooms

    Travel Month: Dec 2023

    Room: Family Suite

    2.0

    Poor Stay

    shobhit s.

    The restaurant open in the morning after 10. 00 am

    Travel Month: Apr 2023

    Room: Standard single

    3.0

    Rampur hotel plaza

    arshi k.loyalty-icongroup

    Located in the city is average hotel with poor service and highly priced.

    Travel Month: Jul 2022

    Room: Deluxe

    1.0

    Terrible Stay

    amit k.business

    There was no basic amenities available in the room. For example- no water, tea, towel, dental kit, slipper were available. No staff service was there except a guy at reception so if you want anything you need to call a guy. No hotel guest were there which was very strange.

    Travel Month: May 2022

    Room: Standard single

    3.0

    High priced hotel

    ranjana d.loyalty-iconsolo

    Hotel is quite a high priced. Roma were very small with no eminities in it.
    Safe hotel for female travellers

    Travel Month: Jan 2021

    Room: Standard

    5.0

    Nice clean rooms

    dharmesh s.business

    Staff was co-operative, but food is not upto mark. Very limited variety due to covid.

    Travel Month: Dec 2020

    Room: Deluxe

    4.0

    Breakfast

    devendra s.business

    No variety, service was not too impressive.

    Travel Month: Feb 2020

    Room: Standard

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    4.0

    Great ambience

    shashank t.family

    The property is located in the center of the town and is very well maintained. The rooms are good size and can accommodate 2 adults and 2 kids. The staff is polite and service is good.

    Travel Month: Jan 2020

    Room: Deluxe

    5.0

    Location

    ashik c.group

    USP of this Hotel is its location. It's covers both The City area and civil lines conveniently.

    Travel Month: Jan 2020 (5-Night Stay)

    Room: Deluxe

    1.0

    Worst

    gyandeep.

    Worst hotel, they book hotel for marriages, and can give you smallest room with no facility, worst staff a really expensive food, they will give you nothing in return of your money.

    Travel Month: Jan 2020 (4-Night Stay)

    Room: Standard

    4.0

    Good Stay

    manish k.business

    It is good and location was also good, food is good room service is good

    Travel Month: Apr 2019

    Room: Deluxe

    3.0

    Nice infrastructure but lack service quality

    zeeshan q.family

    Hotel was nice and center of City. Parking was also good. They lack in small and small issue. Mosquito, no light in parking basement in night, lift don't work if electricity is down. And so on

    Travel Month: Mar 2019

    Room: Deluxe

    5.0

    Good hotel

    sunil d.

    Very good hotel in this small city. *This is the translation of the submitted review*

    Travel Month: Jan 2019

    Room: `standard Room Single Occupancy

    4.0

    Value for money

    deepak s.solo

    Very good hotel in this area, food quality was also good. But it is little bit far from railway station. Room was very neat and clean 24 hour electricity supply, according to me its a value for money.

    Travel Month: Jun 2017

    Room: Standard

    The Plaza Hotel has replied on Sat Feb 15 10:51:39 IST 2020

    Dear Mr. Deepak Shriivastav, Greetings from The Plaza. We thank you for sharing your valuable feedback. We are happy to learn from your feedback that your visit was as per your expectation and the facilities that were provided to you were to your satisfaction. It was a pleasure having you stayed with us. We look forward to have the pleasure of your continued visits. Thanks & Regards, for The Plaza, Front office Executive.

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