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You are booking hotel for more than 30 days
Mall Road Dalhousie, Dalhousie | 7 minutes walk to Gandhi Chowk Tibetan Market
18 Ratings, 6 Reviews
Last 10 Customer Ratings (Latest First)
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average rooms
average rooms dirty bedsheets with dirty pillow cover average food bad service conjugated parking
Room: Luxury Room With Private Terrace
The Pine Retreat - Mall Road, Dalhousie. has replied on Tue Jul 08 17:55:24 IST 2025
Dear Guest, Thank you for sharing your feedback with us. We are disappointed to hear that your experience did not meet your expectations. Cleanliness and service are areas we take seriously, and we will address your concerns about the bedsheets and pillow covers with our team. We're also looking into the issues regarding our food and parking to ensure improvements are made. Your comments are invaluable to us as we strive to enhance our guests' experiences. We hope you’ll consider giving us another chance in the future. Warm regards,
Good
The hotel staff is good. Rooms are clean. Some efforts to put about food quality as it is very essential for everyone.
Room: Luxury Room With Private Terrace|Luxury Room with Balcony
The Pine Retreat - Mall Road, Dalhousie. has replied on Wed Apr 16 17:43:09 IST 2025
Dear Deepansh, Thank you for your positive feedback! We're delighted to hear that you found our staff helpful and the rooms clean. We appreciate your suggestion regarding food quality and will certainly take it into consideration as we strive to enhance our services. Your input is valuable to us! Regards,
Excellent Stay
The stay was great. The views from the room were excellent. Food was just like what we eat at home. Overall i will recommend this to everyone who is visiting dalhousie.
Room: Luxury Room With Private Terrace
The Pine Retreat - Mall Road, Dalhousie. has replied on Mon Oct 14 15:55:31 IST 2024
Dear Guest, Thank you so much for your wonderful review. We’re thrilled to hear that you had an excellent stay and enjoyed the views from your room. It’s great to know that the food felt just like home for you. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Dalhousie. Warm regards,
I must say that everything was excellent. I would definitely recommend this
Have a good stay in the hotel as the staff service is attentive and responsive. The location of the hotel is very close to my destination. As for the room, it is surprisingly comfortable.
Room: Luxury Room With Private Terrace
The Pine Retreat - Mall Road, Dalhousie. has replied on Wed Jul 03 10:46:01 IST 2024
Dear Guest, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you had an excellent stay at our hotel and that you would recommend it. It's great to know that you found our staff attentive and responsive, and that our location was convenient for your needs. We are also pleased that you enjoyed the comfort of your room. Your kind words motivate us to continue providing exceptional service to all our guests. We look forward to welcoming you back on your next visit. Warm regards,
Very grateful for a beautiful experience
An incredible piece of heaven. So peaceful, green, lush. Comfortable beds. Clean. The staff are amazing. The food is some of the best i have ever eaten. Overall, the hotel was a feast for the eyes, with stunning design and beauty everywhere you look. I highly recommend staying here.
Room: Luxury Room With Private Terrace
The Pine Retreat - Mall Road, Dalhousie. has replied on Tue Jul 02 12:49:37 IST 2024
Dear Shilpa, Thank you so much for your heartfelt review. We're delighted that you had such a beautiful experience at our hotel. It's wonderful to hear that you found it peaceful, lush, and comfortable, with amazing staff and exceptional food. We take pride in our stunning design and beauty throughout the hotel. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay soon. Warm regards,
Rooms not clean service not good
coupleBad experience everything is dirty paise waist staff behaviour not good third class hotel overall not good
Room: Family Suite With Balcony
The Pine Retreat - Mall Road, Dalhousie. has replied on Tue Jul 02 15:18:54 IST 2024
Dear Divas, We apologize for the inconvenience you experienced during your stay. Unfortunately, a sudden fire in the nearby forest area may have impacted our service toward your experience. We assure you that we are taking steps to address these issues and improve our services. We hope you will give us another opportunity to provide you with a better experience in the future. Your feedback is important to us, and we are committed to ensuring your satisfaction. Warm regards,
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