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You are booking hotel for more than 30 days

Review Of The Narayanam0123401234

Morar, Gwalior

    User Rating & Reviews

    • everyone
    • couple
    • family
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    • business
    3.9
    Very Good

    595 Ratings, 281 Reviews

    excellent
    39%
    very good
    34%
    average
    13%
    poor
    7%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 1
    • 5
    • 2
    • 4
    • 4
    • 5
    • 5
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness4.1
    • Room4.2
    • Food3.8
    • Hospitality4.2
    • Value For Money3.8
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    Reviews Summary

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    This property boasts a prime location with easy access to various attractions, making it convenient for travelers. Guests appreciate the spacious and clean rooms, with many highlighting the delicious food and courteous staff. The ambiance is pleasant, and the breakfast options are generally well-received. While some guests noted room service and maintenance issues, the overall hospitality and value for money stand out positively. A perfect option for those looking for a comfortable stay in Gwalior.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    rajesh k.family

    it was a really fantastic experience, enjoy a lot. Suggested to others as well. staff is very cooperative

    Travel Month: Sep 2025

    Room: Executive Room

    • user photos
    • user photos
    • user photos

    The Narayanam has replied on Sat Sep 27 16:11:14 IST 2025

    Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager

    1.0

    Terrible Stay

    amit t.business

    The AC was non-functional. Asked for a water bottle, no one turned out to give the same. I won't recommend it to anyone!

    Travel Month: Sep 2025

    Room: Executive Room

    The Narayanam has replied on Sat Sep 27 16:11:38 IST 2025

    Dear Guest, Thank you for taking the time to review us. On behalf of our entire staff ,we apologize for the concerns you shared about your experience at the hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations Sincerely, Hotel Manager

    5.0

    Excellent Stay

    mukul b.

    Excellent

    Travel Month: Sep 2025

    Room: Executive Room

    The Narayanam has replied on Sat Sep 27 16:11:52 IST 2025

    Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager

    5.0

    excellent stay

    mohit k.family

    Stay was excellent..staff is very professional and friendly..rooms were very clean..Will definitely stay here again

    Travel Month: Aug 2025

    Room: Executive Room

    The Narayanam has replied on Tue Sep 09 23:03:42 IST 2025

    Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager

    4.0

    Good Hotel in Gwalior

    mohan g.family

    it was a good experience in staying in Narayanam Hotel. The location is perfect, service is good.....

    Travel Month: Aug 2025

    Room: Executive Room

    • user photos

    The Narayanam has replied on Tue Sep 09 23:03:52 IST 2025

    Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager

    3.0

    Average Stay

    nischay s.business

    cleanliness is a bit of an issue, saw a cockroach on the breakfast counter and over all the sheets, bedcovers as well as tablecloths were stained and not clean. apart from that service staff while polite does not seem very trained (I would say it's a management issue) reception staff seems trained and capable cleanliness is a bit of an issue, saw a cockroach on the breakfast counter and over all the sheets, bedcovers as well as tablecloths were stained and not clean. apart from that service staff while polite does not seem very trained (I would say it's a management issue) reception staff seems trained and capable.

    Travel Month: Aug 2025

    Room: Executive Room

    The Narayanam has replied on Tue Sep 09 23:04:18 IST 2025

    Dear Guest, On behalf of the hotel management, we sincerely thank you for sharing your valuable feedback. We’re delighted to know you enjoyed aspects of your stay, and we truly appreciate your kind words. We also apologize for the areas where we fell short of your expectations. Please rest assured that your comments have been noted and shared with our management team for immediate attention and improvement. We hope to have the opportunity to welcome you again and provide an even better experience. Warm regards, Hotel Manager

    4.0

    awesome stay

    dr t.family with 1 kid

    nice staff, clean rooms, cozy environment, nice breakfast, easy check in n check out, soft spoken staff, prime location with parking nice staff, clean rooms, cozy environment, nice breakfast, easy check in n check out, soft spoken staff, prime location with parking

    Travel Month: Aug 2025

    Room: Executive Room

    The Narayanam has replied on Tue Sep 09 23:04:43 IST 2025

    Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager

    5.0

    Excellent Stay

    shailender m.solo

    It was very good hotel for stay and dining

    Travel Month: Aug 2025

    Room: Premium Room

    The Narayanam has replied on Sun Aug 10 15:26:27 IST 2025

    Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely,

    5.0

    Good Stay

    pravin n.solo

    Good stay, Worth of Money, having a good and clean room, restaurant also good, Taste is also good.. Good stay, Worth of Money, having a good and clean room, restaurant also good, Taste is also good...

    Travel Month: Jul 2025

    Room: Executive Room

    • user photos

    The Narayanam has replied on Sun Aug 10 15:26:38 IST 2025

    Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely,

    5.0

    Excellent

    sunil a.family

    Every thing is excellent good location tasty food staff is very good treat as a family I enjoy my trip

    Travel Month: Jul 2025

    Room: Executive Room

    The Narayanam has replied on Mon Jul 21 13:28:08 IST 2025

    Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager

    3.0

    Average Stay

    manak p.

    M stay was decent, however the hotel staff treated my chauffer terribly. When first asked about accommodation for chauffer, they agreed to it but later they didn't even let my chauffer use the washroom. Upon us complaining about the same, the staff said that chauffer are only allowed to sleep in the premise and not to use the washrooms. I mean what kind of inhumane approach is this? How can you not allow and not have proper infrastructure for people staying with chauffers M stay was decent, however the hotel staff treated my chauffer terribly. When first asked about accommodation for chauffer, they agreed to it but later they didn't even let my chauffer use the washroom. Upon us complaining about the same, the staff said that chauffer are only allowed to sleep in the premise and not to use the washrooms. I mean what kind of inhumane approach is this? How can you not allow and not have proper infrastructure for people staying with chauffers.

    Travel Month: Jul 2025

    Room: Executive Room

    The Narayanam has replied on Mon Jul 21 13:29:02 IST 2025

    Dear Guest, Thank you for taking the time to review us. On behalf of our entire staff ,we apologize for the concerns you shared about your experience at the hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations Sincerely, Hotel Manager

    5.0

    Excellent Stay

    rahul b.family with 2 kids

    Room was good , staff was good , only bad thing is flush was not working properly. Good parking space . Break fast cud be better.

    Travel Month: Jun 2025

    Room: Executive Room

    The Narayanam has replied on Tue Jun 17 12:19:39 IST 2025

    Dear Guest, On behalf of the hotel management, we sincerely thank you for sharing your valuable feedback. We’re delighted to know you enjoyed aspects of your stay, and we truly appreciate your kind words. We also apologize for the areas where we fell short of your expectations. Please rest assured that your comments have been noted and shared with our management team for immediate attention and improvement. We hope to have the opportunity to welcome you again and provide an even better experience. Warm regards, Hotel Manager

    4.0

    five star rating recommend for booking affordable rate zzzzzzzzzzzzzzzzzzz

    pushpendra s.family

    Hospitality is very good food is delicious house keeping is five star rating zzzzzzzzzzzzzzzzzzzzzzz

    Travel Month: May 2025

    Room: Executive Room

    The Narayanam has replied on Sun Jun 01 20:29:54 IST 2025

    Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager

    4.0

    Good Stay

    sunil a.family

    good property and very good staff behaviour nice location and overall good hotel i would suggest it.

    Travel Month: May 2025

    Room: Executive Room

    The Narayanam has replied on Sun Jun 01 20:30:05 IST 2025

    Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager

    5.0

    Excellent Stay

    sagar b.group

    excellent stay and Food , got grt offer and discount..,...............................................

    Travel Month: May 2025

    Room: Premium Room

    • user photos
    • user photos
    • user photos

    The Narayanam has replied on Sun Jun 01 20:30:15 IST 2025

    Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager

    4.0

    Good Stay

    vimal g.

    Food was good. Room was clean. Room cleaning was not done. Water refills needed to be asked. There were few power cuts too.

    Travel Month: Mar 2025

    Room: Executive Room

    The Narayanam has replied on Thu Apr 17 23:42:50 IST 2025

    Dear Guest, Thank you for your feedback. We're glad to hear that you enjoyed the food and found the room clean. However, we sincerely apologize for the inconvenience caused by the missed room cleaning, water refill delays, and power cuts. Your comments are valuable to us, and we will work with our team to ensure better service and comfort during future stays. We hope to welcome you again for a much-improved experience. Warm regards, Hotel manager

    3.0

    Narayanam is not maintaining quality wrt stay and good.

    vineet s.solo

    Room given was clean, but its bathroom had issues. Health faucet was not working properly. Shower faucet was throwing half of water towards up. Food qaulity is bad.

    Travel Month: Mar 2025

    Room: Executive Room

    The Narayanam has replied on Thu Apr 17 23:45:25 IST 2025

    Dear Guest, Thank you for sharing your feedback. We're glad to know that you found the room clean, but we're truly sorry for the inconvenience caused by the bathroom fixtures and the food quality. This is not the experience we strive to provide, and we’ve taken note of your concerns. Our maintenance and kitchen teams have been informed and corrective action is being taken to address these issues. We appreciate your input and hope to have the chance to serve you better in the future. Warm regards, hotel manager

    4.0

    decent stay for one night as a stop

    chaitanya.family with 1 kid

    The stay was comfortable and it was a good hotel.. We missed booking breakfast but I would suggest please book it.. The shower faucet was not working well.. Have explained the same at the front desk

    Travel Month: Mar 2025

    Room: Executive Room

    The Narayanam

    Dear Guest, Thank you for your kind words and for choosing to stay with us. We're delighted to hear that you found your stay comfortable and had a good experience overall. We appreciate your suggestion about booking breakfast in advance—it’s definitely a great way to start the day! We also thank you for informing our front desk about the shower faucet issue. Our maintenance team has been notified and is addressing it to ensure a better experience for future guests. We look forward to welcoming you again soon! Best regards, hotel manager

    3.0

    Facing problem for food package

    upendra p.business

    I have stayed there staff is cooperative but as I took the breakfast and dinner package with stay.But it is very horrible when I went to took the food they told me that there no buffet system yau have to order the same and limit of dinner amount is rs 600,I fail to understand why there is capping of rs 600 and why you don't mention in terms and conditions during the bookin of hotel room.

    Travel Month: Feb 2025

    Room: Executive Room

    The Narayanam has replied on Thu Apr 17 23:48:50 IST 2025

    Dear Guest, Thank you for taking the time to review us. On behalf of our entire staff ,we apologize for the concerns you shared about your experience at the hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations Sincerely, Hotel Manager

    3.0

    Rooms are good but poor service

    aditya d.family

    Breakfast was bad room are clean and well maintanied but service is slow and poor. They should improve thr staff

    Travel Month: Feb 2025

    Room: Royal Suite

    The Narayanam has replied on Wed Feb 19 20:14:30 IST 2025

    Dear Guest, Thank you for taking the time to review us. On behalf of our entire staff ,we apologize for the concerns you shared about your experience at the hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations Sincerely, Hotel Manager

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