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You are booking hotel for more than 30 days

Review Of The Maple Leaf0123401234

Sector 25, Gurgaon | 8 minutes walk to Dlf Cyberhub (Gurugram, Haryana)

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    367 Ratings, 274 Reviews

    excellent
    24%
    very good
    43%
    average
    18%
    poor
    11%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 3
    • 4
    • 4
    • 3
    • 2
    • 1
    • 1
    • 4

    Rating Categories

    • Location4.4
    • Cleanliness3.9
    • Room3.9
    • Food3.9
    • Hospitality4.1
    • Value For Money3.9
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property stands out for its prime location near Cyber Hub, making it convenient for business travellers. Guests mentioned that the staff is friendly, cooperative, and prompt in service, ensuring a relatively comfortable stay. The cleanliness of the rooms received positive feedback, and the food quality, albeit a bit overpriced, was generally satisfactory. However, issues with the lift not working and inconsistent hot water availability were common complaints. Wi-Fi quality also needs improvement. Overall, it's a decent budget option in Gurgaon.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    vivek j.solo

    Nice Property Good and tasty breakfast Facilities are also very good, polite staff etc.

    Travel Month: Sep 2025

    Room: Deluxe Double or Twin Room

    2.0

    Good staff but durty toilets and slow internet

    vinay s.solo

    Flush were not working. Washroom were durty. Breakfast was good. Staff was good. Main issue for which I am rating low is toilet seat Durty and smelly toilet. Lift is not in working state. Oil and moisture could be present in washrooms. Apart from that all hotel location is prime.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Double or Twin Room

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    1.0

    Terrible Stay

    jayanta h.business

    No TV, linens were dirty, no power approx for 2 hours at night. One of the pathetic night stayed ever in any hotel. Rude behaviour of the staff.

    Travel Month: Jun 2025

    Room: Deluxe Double or Twin Room

    1.0

    Terrible Stay

    kaushal v.solo

    Extremely rude staff and very disrespectful to customers. There was no key provided for the room, upon questioning the manager told me to leave the property if I wasn’t satisfied and be didn’t really care. Would not recommend for anyone.

    Travel Month: May 2025

    Room: Deluxe Double or Twin Room

    4.0

    clean and good

    mohan k.group

    Nestled in the heart of the city, our hotel offers a perfect blend of comfort and convenience. With modern amenities, elegant rooms, and top-notch service, it’s an ideal choice for both business and leisure travelers. Enjoy free Wi-Fi, a multi-cuisine restaurant, 24-hour room service, and a fitness center. Located close to major attractions, shopping hubs, and transport links, you’re never far from where you need to be. Whether you're staying for a night or an extended visit, experience warmth, luxury, and hospitality like never before. Book now for an unforgettable stay with MakeMyTrip.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Double or Twin Room

    2.0

    Poor Stay

    karuna p.loyalty-iconsolo

    Lifts dont work no electric kettle even the electric sockets dont work. Even water bottles are not sealed. Just basic room

    Travel Month: Feb 2025

    Room: Deluxe Double or Twin Room

    2.0

    Disappointing

    murali.loyalty-iconbusiness

    Decent rooms. But no hot water- the water comes in trickles. Did not have a name board outside. Thanks to google, we could figure out the place and go in. Overall, not a very positive experience for us and not sure how the ratings came up to be so good.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Deluxe Double or Twin Room

    3.0

    Average Stay

    prasad n.loyalty-icon

    Average stay. Heater in the bathroom doesnt work which is a big let down. Otherwise its ok.

    Travel Month: Dec 2024

    Room: Deluxe Double or Twin Room

    3.0

    Average Stay

    stanzin n.

    Food quality wasn’t that good. Price was high and taste wasn’t that good.

    Travel Month: Nov 2024

    Room: Deluxe Double or Twin Room

    3.0

    It would be better if have 4 star rating hotel as stay often have for 2d

    gautam.

    Location of hotel was not room facilities was not good as noises coming from ac when it's on condition and also there is no window view. However food was delicious. Room service served nicely

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Deluxe Double or Twin Room

    5.0

    Excellent Stay

    brijesh.loyalty-iconbusiness

    Well located. Nice and clean property. Helpful and supportive staff. Has all required facilities. Well connected to all major areas.

    Travel Month: Aug 2024

    Room: Deluxe Double or Twin Room

    • user photos
    2.0

    Below average stay

    amulya k.business

    Lift doesn’t work, place ran out of water. Breakfast requires a heads up of at least 30 mins. Pretty average place.

    Travel Month: Aug 2024

    Room: Deluxe Double or Twin Room

    3.0

    Average Stay

    ajay r.business

    They need to ensure the amenities provided in the room are working. This is my 2nd instance where the tv wasn't working. Breakfast cannot be restricted to a few items. If this is the case then the same needs to be mentioned on the booking page as restricted breakfast items.

    Travel Month: Jun 2024

    Room: Deluxe Double or Twin Room

    3.0

    Ambiguity in what booked and what get

    sourav s.loyalty-iconbusiness

    I booked a double bed room. But got the 2 single jointed beds. Also the ac unit has its own mind. The food although was descent. Rest amenities was fined

    Travel Month: Apr 2024

    Room: Deluxe Double or Twin Room

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    5.0

    Excellent Stay

    brijesh s.loyalty-iconbusiness

    Had a great experience. Neat and clean room, nice staff and perfect location which suited me. Food and room service was also very good.

    Travel Month: May 2024 (3-Night Stay)

    Room: Deluxe Double or Twin Room

    4.0

    Stay

    jayant k.solo

    Stay was okay with decent experience.

    Travel Month: Apr 2024

    Room: Deluxe Double or Twin Room

    4.0

    Pleasant stay with maple leaf hotel. Good business stay hotel in gudgaon

    purohit d.business

    Clean rooms, good staff improvement point is break fast. Only the quatity of break fast need to increase

    Travel Month: Apr 2024

    Room: Deluxe Double or Twin Room

    2.0

    Poor experience

    manish p.solo

    My room is on 2nd floor & lift is not in working condition, tv is not in working condition, very poor experience.

    Travel Month: Apr 2024

    Room: Deluxe Double or Twin Room

    4.0

    Good Stay

    sourav b.solo

    Very clean and good hotel, staffs are well mannered, services are good.

    Travel Month: Apr 2024 (4-Night Stay)

    Room: Deluxe Double or Twin Room

    4.0

    Comfortable stay

    ashutosh s.solo

    I recently had the opportunity to stay at the mapel leaf and overall, it was a pleasant experience. Located conveniently with easy access, the property was clean and well-maintained, which immediately left a positive impression. The staff at hotel were incredibly responsive and accommodating throughout my stay. They promptly addressed any inquiries or requests i had, making me feel well taken care of during my time there. Additionally, the room service was exceptional, providing timely and delicious meals whenever i desired. While the food at the hotel was average, the other facilities more than made up for it. The amenities provided were not so good in quality, there were no options for relaxation and recreation. One aspect that did not fully meet my expectations was the discrepancy between the rooms shown in the images and the actual accommodations. However, despite this difference, the rooms were still comfortable and well-appointed, providing a satisfactory level of comfort and functionality. Despite the minor issue with the room images, i would still recommend this hotel to others seeking a comfortable and enjoyable stay. With its attentive staff, excellent room service, and impressive amenities, it remains a solid choice for travelers.

    Travel Month: Apr 2024

    Room: Deluxe Double or Twin Room

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