This hotel is a nightmare! Cleanliness is non-existent—stained/torn bed covers & towels, filthy toilets and an unbearable room odour. We had to request the staff to change the stained bed covers. The toilet seats were broken and filthy. The bath buckets provided were unclean, we asked to replace those and weren't satisfied by replacements. The showers wouldn't work. The lack of basic hygiene and professionalism makes staying here awful! We had paid online in full and exorbitantly high charges, so we did not have a choice to cancel this booking. Guest privacy is not respected, with constant loud arguments by other guests from the reception area disturbing sleep. During Kumbh Mela, the management is extremely opportunistic, overcharging guests with insane amounts for room booking. To make matters worse, during power outages, the hotel reserves their rights to start the generator despite repeated requests. Save yourself the trouble and book elsewhere!