The property has received consistent negative feedback, highlighting a range of issues. Guests reported terrible conditions, including broken windows, non-functioning AC, and a lack of basic amenities like towels and drinking water. The cleanliness standards were severely criticized, with complaints about mosquitoes and poor maintenance. Service was deemed inadequate, with zero customer care and long wait times for basic requests. Overall, the experience fell far below expectations, making it a disappointing choice for many visitors.