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Review Of The Cliff Opp. Manas Lake

Bhugaon, Mulshi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.9
    Very Good

    51 Ratings, 15 Reviews

    excellent
    33%
    very good
    39%
    average
    18%
    poor
    2%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 3
    • 4
    • 1
    • 5
    • 5
    • 2
    • 4
    • 4

    Rating Categories

    • Location3.5
    • Food3.3
    • Value For Money3.1
    • Facilities2.8
    • Wifi3.0
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the spacious rooms and relaxing ambiance of this property, set amid nature. The food is considered tasty, and the staff, especially Ismail, Govind, and Dipendra, are friendly and helpful. Many enjoyed the overall vibe and found it great for families. However, some feel the property could benefit from better maintenance and room cleaning.

    Sort by:

    Positive first
    2.0

    Poor Stay

    3

    Travel Month: Apr 2025

    Room: Executive Room with Valley View and Balcony (Guest age 21+)

    4.0

    Good Stay

    farkhanda.

    Good. Like the hospitality and safety here

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Executive Room with Valley View and Balcony (Guest age should be 21 years and above)

    1.0

    Terrible Stay

    kaustubh s.couple

    The worst management i met ever. We booked our stay with this hotel for9/12/2024. Around 5pm in evening. As we were travelling. It was going to be late to reach at the location. Still we made a confirmation call at 11 to ask about kitchen closing time. They asked us to have our dinner outside. As they close at 11. 15. Still we managed it. After reaching at hotel at 12 they refused us to enter. And denied checking. Saying that no supervisor or manager is available at the premises. Just a security guard was present. We were having our 2 yr baby with us. No one answered our call. We waited until 1. 30am trying every end of contact. N moved out of their atleast there should a manager. Who makes sure the people who booked and paid in advance had checked in or not

    Travel Month: Dec 2024

    Room: Executive Room with Valley View and Balcony (Guest age should be 21 years and above)

    5.0

    best place best services stay was awesome

    loyalty-iconcouple

    best place to be with family best services loved my stay at Cliff want to visit again.The stay was awesome

    Travel Month: Sep 2024

    Room: Executive Room with Valley View

    • user photos
    • user photos
    3.0

    Average Stay

    anand a.loyalty-icon

    Very old type room, spacious but in poor shape, bathroom’s have no soap holders, toilet soap lifebuoy? door laminate chipping off overall not worth the money

    Travel Month: Nov 2024

    Room: Executive Room with Valley View and Balcony

    4.0

    Good Stay

    bachar e.

    Place is very good. Very spacious very clean service is average food is average bed matress is terrible

    Travel Month: Nov 2024

    Room: Executive Room with Valley View and Balcony

    3.0

    Only balcony view and dinner food is good

    hemant b.loyalty-iconsolo

    Some rooms have a good view and big . But not well maintained, good dinner and open roof restaurant but music is missing . Not worth

    Travel Month: Sep 2024

    Room: Executive Room with Valley View and Balcony

    4.0

    Good Stay

    sudhir y.family

    Food, amenities & services are good. Staff is very friendly and sincere. However intercom facility is not available.

    Travel Month: May 2024

    Room: Executive Room with Valley View

    • user photos
    • user photos
    1.0

    Terrible Stay

    neelam b.

    Firstly when u say this place has dinner and breakfast inclusive then it should mean it. The food options were so so limited as good as nothing. No nonveg was made available in the package. Secondly as claimed in description the entire property has absolutely no lake view. Compete fake claims in regards to view and food both. Pathetic experience.

    Travel Month: May 2024

    Room: Executive Room with Valley View

    3.0

    Review

    surendran k.loyalty-iconfamily

    Good big room, need maintenance, average check-in staff, food is good. One time stay, not worth the money spent.

    Travel Month: Apr 2024

    Room: Executive Room with Valley View

    3.0

    Average

    vijay d.couple

    No intercom inside room to communicate for room service. No choice for breakfast or snacks. Only one room of us was occupied.

    Travel Month: Jan 2024

    Room: Executive Room with Valley View

    • user photos

    The Cliff Opp. Manas Lake has replied on Sun Feb 04 09:01:40 IST 2024

    Thank you for the feedback , management will look into it and take positive actions to make your stay satisfactory

    3.0

    Average Stay

    inder g.loyalty-icon

    Location and views amazing but proporty is not 4* rating at all, breakfast buffet missing and only 3 items fixed every day are served. Rooms are huge but washroom cleanliness and water spillage, old pain chipping etc is not nice Food for dinner is tasty and well priced.. Due to location getting a taxi is huge problem. Huge lobby are but no one sits at reception 🤪. its not a hotel as such...its a club house of villa society and have few rooms...so should be categoried differently

    Travel Month: Aug 2023 (3-Night Stay)

    Room: EXECUTIVE ROOMS

    The Cliff Opp. Manas Lake has replied on Fri Aug 18 15:27:27 IST 2023

    Dear Sir, apologies for the inconvenience caused to you, we have taken note of your concerns and we would like to inform you that we have taken up the renovations of the entire rooms which will be completed soon, would request you to visit and stay with us post-renovation. We will ensure that as like food and location, rooms will also give you 5star experience

    3.0

    Average Stay

    rakesh n.loyalty-icon

    The property is not a proper hotel/resort. It is basically 8 rooms in the society club house that are rented out to monetize the facilities. Most of the club facilities look dead or dated. Rooms spacious but looks old, bathroom not up to the mark, did not feel like using. Bed very spacious. Restaurant is good. Location is great but no view from the rooms.

    Travel Month: Jul 2023

    Room: EXECUTIVE ROOMS

    The Cliff Opp. Manas Lake has replied on Fri Aug 18 15:26:30 IST 2023

    Dear Sir, apologies for the inconvenience caused to you, we have taken note of your concerns and we would like to inform you that we have taken up the renovations of the entire rooms which will be completed soon, would request you to visit and stay with us post-renovation. We will ensure that as like food and location, rooms will also give you 5star experience

    4.0

    Good Stay

    samta d.family

    Pros - the stay was very pleasant. Food and staff were extremely polite and helpful specially ismail, govind and dipendra. Breakfast was very nice, fresh and filing. Ambience of the place is very good and beautiful. I would go there again. Cons- some feedback that the management needs to work on would be to have the deep cleaning of the room cleaning, and have the intercom started because though the staff was very good since the intercom was not working we had to go up and down for anything. Overall- i would say minor changes and the ratings can move from 4 to 5

    Travel Month: Jun 2023

    Room: EXECUTIVE ROOMS

    • user photos
    • user photos
    • user photos
    • user photos

    The Cliff Opp. Manas Lake has replied on Fri Jun 09 23:15:48 IST 2023

    Thank you for the feedback , we will certainly look into the issues and resolve the same asap. Do Visit again

    5.0

    Far from the madding crowd

    gayatri m.family

    A beautifully spread out property nestling in the lap of nature, actually an exclusive lifestyle club with a very relaxed vibe. Rooms are spacious, service is efficient and food is delicious. Definitely worth visiting. It will be spectacular in the rains.

    Travel Month: May 2023

    Room: EXECUTIVE ROOMS

    The Cliff Opp. Manas Lake has replied on Wed May 31 08:25:00 IST 2023

    Thank you for encouraging words madam , we will be committed to the best service . Do visit again

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