Super Townhouse Oak City Center Kushal Nagar

The room didnt had ac working, fan not working, cleaning was done on request, parking during day time was not available. Good thing was after hearing all issues, room was changed.

first of all the name of the hotel was something different, we had breakfast which they got from local dhaba and gave to us in plastics, litterally we had coffee in plastic bag. no plates or spoons. no parking for the hotel, have to park in some pay and park place. exorbitant price we paid. never thought we would be scammed by MMT bookings

Very poor quality hotel. No parking. Parked car on road in night. No restaurant. Booking done with breakfast. They bought packed idli vada from outside in some plastic cover. We didn't eat. AC was making big sound. No cooling. Managed with fan only. Condition of bathroom also bad.

Didn't have flush working in the washroom, tv was not working, receptionist was not at all helpful, no support provided.

Very disappointing stay. Rooms was not looked like the photos but were poorly maintained and felt old. Staff were unhelpful, WiFi had no internet, showers were broken, and bathrooms had no proper handles. Basic amenities like AC remote and kettle were missing. Definitely not worth the price and feels more like a lodge than a 3-star hotel. I booked 3 rooms for 6 people at Super Townhouse Oak City Center, Kushal Nagar and paid . Unfortunately, the stay was a very bad experience and definitely not worth the cost. 1. The hotel name on the board is just Townhouse Oak City Center, not Super Townhouse as mentioned on the app – which feels misleading. 2. The room structure looked like the photos shown , but there is no proper maintenance. Rooms felt old and poorly kept. 3. Staff behaviour and hospitality were very poor. No support was given, we had to find and enter rooms ourselves. 4. WiFi connected but had no internet. 5. Bathrooms were in a very bad condition: showers didn’t work properly, the holder was broken in all three rooms, and we had to manually fix it every time. One bathroom even got locked since there was no outer handle to open it. 6. Basic amenities missing – No AC remote, no kettle provided. Overall, the hotel felt more like a lodge than a 3-star property. For the price charged, the experience was extremely disappointing. I would not recommend this property to anyone looking for a comfortable stay.

The hotel is at a prime location. Staying was good. The reception is friendly. There is a lounge in the same building on the 4th floor which offers both liquor and food. Restaurant on the 1st floor. Ideal location to stay with friends and Family

Maintenance is very poor. Smelly rooms.

Hotel rooms are good but few amenities & facilities which are mentioned while booking are not provided. Parking facility is available after 9pm till then you have to park in pay & park facility or on road side. TV were not working.

Hi, I would like to bring to your attention the extremely poor service we experienced at the hotel during our recent stay. We had booked 3 rooms, but at check-in they argued that only 2 rooms were reflecting in their system. After discussing for 20 minutes, they reluctantly agreed to honor the booking. The problems continued throughout our stay: • The ACs in the rooms were not working, and the staff kept running around without resolving the issue. • The hotel restaurant took over an hour to serve food. • Though we had booked complimentary breakfast, they informed us that only one item would be provided instead of a buffet, making it feel like a favor rather than part of the service. • The bathroom drains were blocked and water wasn’t flowing properly. • The reception was unattended, with only a number written for contact and no staff available. • When we asked for soap and toothbrush in the morning, the staff seemed surprised, as if they had never provided such items before. • The hotel does not have parking facilities; we had to pay an extra ₹300 for 3 cars at an outside parking area. • The rooms were full of dust, as if no one had stayed there for a long time. Since we stayed with 3 families, the overall experience was deeply disappointing and unacceptable. Attached are photos for your reference.

"Amazing stay! Friendly staff, clean and cozy rooms, excellent service, and good location. Highly recommend this hotel! 👍

Property didn't do laundry service all the bedsheets were used. we didn't get the towels and anything. we booked for 2 suit rooms and one deluxe room but we didn't get those. initially they denied to give us the rooms but after so much fight and struggle we got our rooms. we tried to call multiple times but you guys didn't respond. we are extremely disappointed by the service

Had an incredible time with my boyfriend here. Clean room and friendly staff. Great place for couples.

Everyone felt at ease here including our children. Staff helped make our family trip smooth and really enjoyable.

Our kids loved everything about staying at this hotel. Staff was patient with them and very understanding.

Our children were so happy staying here. Staff was kind to them and helped make our family vacation perfect.

Whole family loved our experience here. Staff was wonderful with children and very understanding with parents too.

Traveling alone means wanting comfort without fuss. This place understood and gave me a perfect solo experience.

My girlfriend and I loved this place. Clean room and friendly people. Great choice for couples weekend trip.

As a woman who travels alone often this place felt right. Staff was respectful and room was clean and comfortable.

Company reserved this for our group. Rooms were neat and staff were effective. Good value for business groups.