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Review Of Super Townhouse Kankarbagh Formerly Kunwar Alcajars

Ghrounda, Patna | 8.3 km drive to Jayprakash Narayan International Airport, Patna

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    275 Ratings, 126 Reviews

    excellent
    39%
    very good
    24%
    average
    13%
    poor
    11%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 3
    • 5
    • 5
    • 5
    • 5
    • 4
    • 5

    Rating Categories

    • Location3.6
    • Cleanliness4.0
    • Room4.4
    • Food2.7
    • Value For Money3.6
    • Facilities3.2
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property offers a great location, being close to both railway stations and easily accessible. Guests appreciate the spacious rooms and helpful staff. Cleanliness and food quality are generally well-received, though some report issues with service speed during peak hours. However, a few guests faced challenges with rude reception staff and inconsistent room cleanliness.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    khushi.couple

    good hotel good location near railway station and bus stand food is also good I recommend this hotel

    Travel Month: Oct 2025

    Room: Deluxe

    5.0

    Excellent Stay

    shaifee n.

    100% good nice room and service room was spacious location is so nearby railway station and bus stand

    Travel Month: Oct 2025

    Room: Classic

    5.0

    good place to stay in kankarbagh

    laksh s.couple

    best place and staff clean room must visit in kankarbagh good behaviour and clean rooms food is also good

    Travel Month: Sep 2025

    Room: Classic

    5.0

    Excellent Stay

    sujit m.couple

    Good hotel best location staff behaves good food is awesome nice location easy to check in overall everything is good

    Travel Month: Jul 2025

    Room: Classic

    4.0

    wow

    akil s.solo

    I recently stayed at this hotel and had a very pleasant experience overall. The check-in process was smooth, and the staff were courteous and helpful throughout my stay. The room was well-maintained, spacious, and equipped with all necessary amenities, making it comfortable and relaxing. Housekeeping was timely, and cleanliness standards were commendable. The in-house restaurant served a good variety of food, though service during peak hours could be improved. The location of the hotel is convenient, with easy access to key areas of the city. Overall, it was a comfortable and value-for-money stay, and I would recommend it to others.

    Travel Month: Sep 2025

    Room: Classic

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    1.0

    "Disappointed with Staff Behaviour and Cleanliness

    aryan.

    I had booked this hotel through MakeMyTrip. Unfortunately, my recent experience was quite disappointing. The reception staff was very rude and unwelcoming – no one spoke politely or made us feel comfortable at check-in. The room size was good, but the cleanliness was very poor. The linen and pillow covers were dirty, and instead of being fresh, they felt sticky and unhygienic. This was surprising because during my previous stay at this property, the room was properly clean and well-maintained. It seems like the management is not maintaining the same standards anymore. I hope they take this feedback seriously and improve their hospitality and housekeeping services.

    Travel Month: Aug 2025

    Room: Classic

    5.0

    Okk.

    harshit a.

    Good 👍🏻hotel service is best staff very polite good location food quality goo Good 👍🏻hotel service is best staff very polite good location food quality good

    Travel Month: Aug 2025

    Room: Deluxe

    5.0

    good

    abhishek r.couple

    very good hotel at patna and nice staff

    Travel Month: Jul 2025

    Room: Classic

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    4.0

    Good Stay

    mukesh k.business

    Property location is in perfect areas in the patna. Its very near between two Railways station Patna and Rajendra Nagar. Also area was too clean ...Hotel staff is also too corporative and good in service .

    Travel Month: Jul 2025

    Room: Classic

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    3.0

    Average Stay

    abhishek k.couple

    Everything was fine but there was no parking and in some rooms there is a fan but it does not work and in some rooms there is a fan but there is no fan, there is a big shortage...

    Travel Month: Jun 2025

    Room: Suite

    2.0

    Poor Stay

    anil k.solo

    The hotel staff's behaviour was not good .they are not helping to provide the water bottle .Even the food was not good which they provide at the hotel.also don't allow food from outside .I paid amount for one day ..after that they asking to pay for water bottle. at the night no power supply at hotel even they don't have power backup .when I asked to staff to on the generator they said we don't have diesel to operate.after that he said that I can't do anything.

    Travel Month: Jun 2025

    Room: Deluxe

    1.0

    Not good hotel

    kumar g.group

    Pic shown is wrong no mineral water provided no towel provided Rat was there in bathroom. As compare to price very bad hotel

    Travel Month: May 2025

    Room: Classic

    1.0

    Horrible Experience

    shibasish l.business

    Was allotted wrong room, booked the highest category room (Suite) but on my arrival I was informed that the same was full and I was allotted the lowest grade room (classic). Even MMT was not helping their customer support committed that she will get back with a resolution within 24 hours but still haven’t received any response, it’s already 48 Hours. Shockingly I was also asked to cancel the booking from MMT at 12.30am Midnight. Horrible

    Travel Month: May 2025

    Room: Suite

    2.0

    Not even satisfactory

    ravi s.family

    No window No Ventilation. the staff showed no empathy even when the room was not used and was not even checked in. Said we will not refund even if checkin not happened due to medical emergency.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Classic

    1.0

    Terrible Stay

    sajan r.family with 4 kids

    pathetic worst.. that's what you expect from oyo..It's the worst to happen to hospitality industry.staying at oyo is like staying at your enemy's place.absolutely no care for customer

    Travel Month: Mar 2025

    Room: Suite

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    1.0

    Terrible Stay

    himanshu k.business

    There have very bad service and very bad experience we are already checkout in same checkin day night i guide to nobody stat with family there have only service to couple for 1-2 hrs and why mmt add this hotel on our list and no any nearby cop look this issue.

    Travel Month: Mar 2025

    Room: Suite

    1.0

    ghatia hotel

    raushan k.couple

    9one of the worst hotel in patna bed inclusion all amenities are bad. also provided toiletries is nothing only showing the big nd all

    Travel Month: Mar 2025

    Room: Classic

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    1.0

    Horrible Experience at Hotel Super House Patna

    ashish k.loyalty-iconsolo

    I had an absolutely horrible experience at Hotel Super Town House, Patna, booked as a Gold User. This was beyond embarrassing and frustrating! The bed sheets were filthy, the hotel didn't even have parking for a two-wheeler, and the staff was shockingly rude and ill-mannered, behaving as if they were doing us a favor by letting us stay. The food was a nightmare—the oil in the parathas was black and left color in the food! Disgusting! Even after complaining to customer care, I got no response. If this is the standard for Gold Users, why should I ever trust again? Absolutely disgraceful!

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Classic

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    2.0

    not upto the mark

    sasipriya b.family

    there is no proper service in hotel, ordinary rooms i wont recommend this hotel not provided extra bed for triple occupancy

    Travel Month: Feb 2025

    Room: Classic

    2.0

    worst

    akshay t.business

    “My stay at was very disappointing. The staff exhibited rude behavior, making the experience unpleasant. There was no designated parking space, which caused a lot of inconvenience. Basic amenities like toiletries were missing, which should be a given in any accommodation. Additionally, despite booking for five guests in two rooms, no extra bed was provided, making the stay uncomfortable. Poor service and lack of essential facilities made this an unsatisfactory experience. I would not recommend this place unless these issues are addressed.”

    Travel Month: Feb 2025

    Room: Classic

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