The property boasts a prime location in the heart of the city, making it convenient for guests. Many users praised the spacious rooms, neat and clean environment, and decent food quality. The staff behavior has been highlighted positively, with some guests feeling at home. However, several reviews pointed out issues with room cleanliness upon check-in, including dirty linens and poor housekeeping. Some guests also mentioned inconsistency with complimentary breakfast service and rude staff behavior at times.