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Review Of Hotel O Sun Palace

Wright Town, Jabalpur | 2.7 km drive to Jabalpur Junction

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    96 Ratings, 49 Reviews

    excellent
    18%
    very good
    26%
    average
    16%
    poor
    9%
    bad
    31%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 3
    • 1
    • 1
    • 2
    • 1
    • 4
    • 1
    • 1

    Rating Categories

    • Location3.0
    • Cleanliness3.3
    • Room3.5
    • Food2.1
    • Hospitality4.0
    • Value For Money3.5
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Dirty washrooms and rooms lead to poor hygiene reports.
    • Extra charges are frequently demanded, causing frustration among guests.
    • Noisy environment and bad location noted, making stays uncomfortable.
    • Staff behavior received mixed reviews, but some guests appreciate their support.
    Read more

    Sort by:

    Positive first
    2.0

    Horrible

    anand t.solo

    Bathroom are not so clean and room and also dorelock is not working tv and wifi not working they are not allowed early chekin and demand extra money

    Travel Month: Sep 2024

    Room: Classic

    1.0

    Horrible terrible stay away

    akunt s.couple

    So noisy so smelled rude staff poor service caretaker is treating like owner of hotel and they drinking at night

    Travel Month: Feb 2024

    Room: Saver Double

    1.0

    Bad

    rohit m.business

    Its bad location and too bad hotel maskito around in room room service is too bad behaviour of hotel persons is too bad

    Travel Month: Dec 2023

    Room: Classic

    2.0

    Poor experience

    vikas.family

    Very dirty toilet, tv is not wark, over all poor experience but hotel staf very good survis

    Travel Month: Dec 2023

    Room: Saver Double

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    mani c.

    Washroom are not good ! and house keping could b more better

    Travel Month: Nov 2023

    Room: Saver Double

    1.0

    Terrible Stay

    mumtaz a.family

    Horrible & suffocating situation. Manager was taken extra charges behalf of technical issues. He said, minimum tariff showing due to technical problem. I went to with my family.

    Travel Month: Nov 2023

    Room: Classic

    1.0

    Extra money

    rajendra r.couple

    Pols don't book this hotel at any cost. You can stay on road but pols don't stay/book this hotel. While check-in receptionist and hotel owner take more money instead of book amount that i have already paid while booking. They gave me room after take 271 rupees.

    Travel Month: Oct 2023

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    rahul s.

    Washrooms was dirty and tiles was cracked and cistern flush was not working

    Travel Month: Aug 2023

    Room: Classic

    4.0

    Good Stay

    agyesh t.

    4

    Travel Month: Mar 2023

    Room: Saver Single

    1.0

    Not to done room and extra payment to be employed

    salikram.solo

    Miss behaviour and worker extra payment to booking amount other no food and no time extra half night to disturbed to checkout process under night full paid room my exam time 4am to disturbed room checkout and 400 rs room not available extra payment total amount 1000 rs mai book room extra amount your hotel sun hotel

    Travel Month: Mar 2023

    Room: Saver Single

    1.0

    Room service is not good

    hanok.couple

    Bad room no hygiene maintenance and property was at bad location and noon safety provide

    Travel Month: Feb 2023

    Room: Saver Double

    2.0

    not good

    sunita.loyalty-iconbusiness

    not give check in and take extra 500 say Oyo pay too much less payment of room so guest paid extra payment

    Travel Month: Oct 2022

    Room: Classic

    1.0

    Don't pay

    prashant u.solo

    He refused my booking, also he took extra money from me on the behalf of charges, i didn't takes any extra service. Room was so dirty.

    Travel Month: Sep 2022

    Room: Saver Single

    1.0

    Terrible Hotel

    shriram b.solo

    Never plan your stay at this hotel…worst ever stay.. no clealiness , no water..

    Travel Month: Jul 2022

    Room: Classic

    3.0

    Demanding extra money

    shubham k.

    Again & again demand extra money every where say no oyo paying money apply. & not oyo booking refunding

    Travel Month: May 2022

    Room: Saver Double

    1.0

    Unhygienic washroom and non-polite staff

    amit k.solo

    The room was having foul smell and washroom was also unhygienic

    Travel Month: May 2022

    Room: Saver Double

    2.0

    Poor Stay

    simran.

    Hotel is ok for solo travellers and those who who are looking for cheapest hotels. Hotel receptionist and owner were supportive. Hotel location is in very crowded area. Overall hotel is suitable for those who just want to save money and just stay for night.

    Travel Month: Apr 2022

    Room: Saver Double (X)

    Hotel O Sun Palace has replied on Sat May 07 04:00:14 IST 2022

    Hi simran kaur, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that next time you experience the comfort and hospitality we are known for. Regards, madhur!

    1.0

    Sub standard

    ravi c.solo

    They charged extra amount. Stinky washrooms. Paid the amount and left

    Travel Month: Apr 2022

    Room: Saver Double (X)

    4.0

    Good safety

    dhanan c.solo

    Those people are maintained good safety and securing the customer

    Travel Month: Jan 2021 (3-Night Stay)

    Room: Saver Single (X)

    • user photos

    Hotel O Sun Palace has replied on Sat Jan 16 03:00:10 IST 2021

    Thank you for your positive comments, dhanan chezian! we really love hearing from you. Happy to hear that you have enjoyed our services. Thanks for being with us. Waiting to host you soon. Regards, james!

    5.0

    Nice hotel but food is not good

    sujeet m.couple

    Room service is good. But foot is not good

    Travel Month: Mar 2020

    Room: Saver Double (X)

    Hotel O Sun Palace has replied on Mon Mar 23 07:04:38 IST 2020

    Thank you for the appreciation, Sujeet Mehta! Hoping to enhance your experience whenever you revisit us. Have a fantastic day further:) Regards, Rachit.

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