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Review Of Hotel BK Castles0123401234

Civic Centre, Jabalpur | 4 minutes walk to Naudra Bridge

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.7
    Very Good

    491 Ratings, 221 Reviews

    excellent
    33%
    very good
    31%
    average
    17%
    poor
    10%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 5
    • 2
    • 3
    • 3
    • 5
    • 5
    • 2
    • 4

    Rating Categories

    • Location3.7
    • Cleanliness3.6
    • Room3.7
    • Food3.7
    • Hospitality3.8
    • Value For Money3.3
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    Reviews Summary

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    The property boasts a central location in Jabalpur, making it easy to access local attractions. Guests appreciate the friendly and polite staff, as well as the clean rooms and good food quality. However, there are consistent complaints about cleanliness, particularly in bathrooms, and issues with room maintenance, like malfunctioning facilities and inadequate housekeeping. While many found the ambiance pleasant and the service satisfactory, some noted poor management and unresponsive staff during busy times.

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