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Review Of Hotel City Inn

South Civil Lines, Jabalpur | 1.4 km drive to Jabalpur Junction

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
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    3.6
    Very Good

    376 Ratings, 197 Reviews

    excellent
    28%
    very good
    34%
    average
    22%
    poor
    7%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 2
    • 3
    • 5
    • 5
    • 4
    • 4
    • 3
    • 4

    Rating Categories

    • Location4.1
    • Cleanliness4.0
    • Room3.9
    • Food3.4
    • Hospitality3.9
    • Value For Money3.8
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    Review Summary

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    The property boasts a great location near Jabalpur railway station, making it easily accessible. Guests appreciate the spacious, clean rooms and the friendly staff. The in-house restaurant serves tasty food, though some mention it can be pricey. However, cleanliness and timely service have been highlighted as areas needing improvement, along with occasional issues like broken amenities.

    Sort by:

    Positive first
    2.0

    Poor Stay

    abhinav k.business

    Services is bad not laundry , not housekeeping, tv not working food price is too high , ac remote not working

    Travel Month: Oct 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    somnath d.

    Hotel City inn is a good budget hotel at Jabalpu. Location excellent. Clean and well mentained property. Cooperative adequate manpower. Good inhouse restaurant. Nice well ventilated room with balcony. Good toure manager. Value for money. Best in this toure booked through Make my trip.

    Travel Month: Oct 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    kapil r.

    This is so poor property not clean bathroom not proper ac working and room light also phone is no working after chek in i was deside no more day stay here so i was chekout this hotel and next booked next hotel delight palladium

    Travel Month: Sep 2025

    Room: Deluxe Room

    Hotel City Inn has replied on Wed Oct 01 17:25:17 IST 2025

    Dear Mr Kapil Raikwar, Sorry to hear about your experience. We’ll work on improving cleanliness and room facilities. Thank you for your feedback.

    5.0

    Excellent Stay

    vinay j.family with 1 kid

    Vinay kumar jar Azad chowk ward no 6 jar complex

    Travel Month: Aug 2025

    Room: Executive Room

    Hotel City Inn has replied on Wed Oct 01 17:27:06 IST 2025

    Dear Mr Vinay Jar, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

    4.0

    Good Stay

    tanay c.

    This hotel is good but only check in check out time is not as per other hotel time

    Travel Month: Jul 2025

    Room: Deluxe Room

    Hotel City Inn has replied on Wed Oct 01 17:28:28 IST 2025

    Dear Mr Tanay Chourasia, Thank you for your feedback We're glad you liked the hotel. We'll definitely consider your suggestion about the check-in and check-out timings.

    2.0

    Counter manager behaviour

    adhyatm m.family

    आपका रिसेप्शन मैनेजर का behave अच्छा नहीं था उसने मेरे साथ अच्छा behave नहीं किया है मेरे से सारी बातें clear होने के बाद उसने मेरी बात को neglect कर diya

    Travel Month: May 2025

    Room: Deluxe Room

    Hotel City Inn has replied on Wed Oct 01 17:31:13 IST 2025

    Dear Mr Adhyatm Mudgal, Thank you for your feedback. We’re sorry to hear about your experience with our reception manager. We take this seriously and will address the issue to ensure it doesn’t happen again.

    1.0

    Terrible Stay

    adhyatm m.family

    आपका दिन का रिसेप्शन मैनेजर ने मेरे साथ अच्छा व्यवहार नहीं किया है मेरे से साफ बात करने के बाद भी उसने मेरे साथ बहुत गन्दा व्यवहार किया। मुझे बहुत दुःख हुआ।

    Travel Month: May 2025

    Room: Deluxe Room

    Hotel City Inn has replied on Wed Oct 01 17:33:09 IST 2025

    Dear Mr Adhyatm Mudgal, Thank you for sharing your experience. We’re very sorry to hear about the poor behavior of our day receptionist despite your clear communication. We truly regret the inconvenience caused and will take steps to improve.

    3.0

    Average Stay

    amit h.family with 1 kid

    Washroom was not clean... The Taps were leaking. The blankets were small in size not even covering one person.

    Travel Month: May 2025

    Room: Deluxe Room

    Hotel City Inn has replied on Thu May 08 16:21:09 IST 2025

    Dear Mr AMIT HAZRA, Thank you for your feedback. We sincerely apologize for the inconvenience caused. Your concerns about cleanliness, leaking taps, and blanket size have been noted and will be addressed immediately.

    4.0

    AMENTIES & FOOD

    manjeet s.business

    THE STAY WAS GOOD AND COMFORTABLE BUT IT WOULD BE GREAT IF THEY PROVIDE DENTAL KIT . FOOD IS COSTLY

    Travel Month: Apr 2025

    Room: Deluxe Room

    Hotel City Inn

    Dear Mr Manjeet Singh, Thank you for your feedback We're glad you had a comfortable stay. We'll consider your suggestions on the dental kit and food pricing.

    5.0

    Nice Budget friendly Hotel in Jab

    chandrasekhar p.family

    Definitely one of the budget friendly hotels in Jabalpur✔️..Rooms were Neat and Clean.. Morning Breakfast 🥞 was so Delicious..

    Travel Month: Feb 2025

    Room: Executive Room

    • user photos
    • user photos

    Hotel City Inn has replied on Thu May 08 16:21:55 IST 2025

    Dear Mr Chandrasekhar patamata, Thank you for your kind words We're glad you enjoyed your stay, especially the clean rooms and delicious breakfast. Looking forward to hosting you again.

    4.0

    Memorable tour.

    bankim j.solo

    Very good room. Excellent food. Very good washroom. Centrally located. I advise all travellers to stay here in jabalpur.

    Travel Month: Feb 2025

    Room: Deluxe Room

    Hotel City Inn has replied on Tue Feb 25 15:34:36 IST 2025

    Dear Mr. Bankim Joardar, Thank you for your wonderful feedback! We're glad you enjoyed the room, food, and washroom. We look forward to welcoming you again soon.

    4.0

    Good Stay

    devinder k.loyalty-icon

    Hotel is located at good location. Rooms were spacious. Overall stay was good

    Travel Month: Feb 2025

    Room: Suite Room

    Hotel City Inn has replied on Thu Feb 13 17:18:07 IST 2025

    Dear Mr Devinder Kumar ,Thank you for your positive feedback! We're glad you enjoyed the location and spacious rooms. We look forward to welcoming you again for another great stay!

    3.0

    Average Stay

    rupam j.

    Room has many mosquitos but staff was good

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Deluxe Room

    Hotel City Inn has replied on Thu Feb 13 17:19:07 IST 2025

    Dear Mr Rupam Jain ,Thank you for your feedback! We apologize for the mosquito issue and will take steps to address it. We're glad to hear that you had a positive experience with our staff. We hope to welcome you again soon!

    5.0

    Great to stay in hotel city inn

    amit s.family

    It was good to stay at city inn. Great service and also good food. Location is also good near to railway station.

    Travel Month: Jan 2025

    Room: Executive Room

    Hotel City Inn has replied on Thu Feb 13 17:20:00 IST 2025

    Dear Mr Amit Singh Tomar ,Thank you for your wonderful feedback! We're thrilled you enjoyed your stay, the service, food, and location. We look forward to hosting you again soon!

    2.0

    Poor Stay

    amol p.

    Room was not properly clean and make my trip charge was also not understand i. E charge per night was 1125 and complimentry breakfast was 300 and breakfast with dinner was 400 but make my trip taken 700 above 1125, instead of 400-

    Travel Month: Jan 2025

    Room: Deluxe Room

    Hotel City Inn has replied on Thu Jan 23 16:57:31 IST 2025

    Dear Mr AMOL PATIL , We’re sorry to hear about your experience and apologize for any confusion regarding the charges. We’ll look into this matter and work to improve both the room cleanliness and communication with booking platforms. Thank you for bringing it to our attention.

    4.0

    Good to stay hotel near jabalpur station

    sourav c.solo

    It is a nice hotel near jabalpur railway station. I had a one night stay there for my next morning flight. Food is also good.

    Travel Month: Dec 2024

    Room: Deluxe Room

    Hotel City Inn has replied on Tue Jan 07 16:58:54 IST 2025

    Dear Mr Sourav Chattopadhyay ,Thank you for your feedback! We're glad to hear you had a pleasant stay and enjoyed the food. We hope to welcome you again on your next visit!

    5.0

    Excellent Stay

    ravendra p.

    Cleaning and services in room was good

    Travel Month: Dec 2024

    Room: Deluxe Room

    Hotel City Inn has replied on Tue Jan 07 16:59:53 IST 2025

    Dear Mr Ravendra Pratap Singh ,Thank you for your feedback! We're glad to hear you were satisfied with the cleaning and room services. We look forward to hosting you again!

    5.0

    Excellent Stay

    palkesh r.family

    Nice stay, food is too costly, staff is good, food quality is too poor, not providing fresh food, good stay at lower price

    Travel Month: Dec 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    Hotel City Inn has replied on Tue Jan 07 17:00:56 IST 2025

    Dear Mr palkesh rathore,Thank you for your feedback! We're glad to hear you had a nice stay and appreciated the staff. We will work on improving food quality and pricing to enhance our guests' experience.

    4.0

    Good Stay

    aditya.

    Hotel room is good but this hotel serves non veg food which is opposite of property rules mentioned. Also they follow strict check in and check out timings so it is not good as 24 hours stay is not possible in practical life

    Travel Month: Dec 2024

    Room: Deluxe Room

    Hotel City Inn has replied on Mon Dec 09 17:48:54 IST 2024

    Dear Mr Aditya Dave ,Thank you for your feedback. We apologize for the confusion regarding the food policy and check-in/check-out timings. We will review these concerns to ensure clearer communication and more flexibility for our guests in the future.

    4.0

    Standard room

    alka s.loyalty-iconfamily

    Great stay, helpful staff, comfy bed. Appreciate the hospitality so much. Got such a nice place. Loved staying in that place.

    Travel Month: Nov 2024

    Room: Executive Room

    Hotel City Inn has replied on Mon Dec 09 17:50:57 IST 2024

    Dear Miss ALKA SORENG ,Thank you for your kind words! We're so glad you enjoyed your stay and appreciated the hospitality. We look forward to welcoming you back soon!

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