Guests highlight significant issues with hygiene, cleanliness, and service at this property. Many reviewers noted dirty rooms and bathrooms, with complaints about unclean bedsheets and broken amenities like windows and faucets. Additional charges upon check-in caused frustration, alongside slow service for food. Although some appreciated the cooperative staff and good location near the station, negative experiences overshadowed the positives, making it hard to recommend for families or those seeking a comfortable stay.