The property faces serious hygiene issues and poor service, with guests reporting dirty rooms, stained bedsheets, and unclean bathrooms. Despite some staff being helpful, many guests have criticized management for ineffective cleaning practices. Basic amenities often malfunction, and food service tends to be disappointing, with a lack of options for ordering externally. Although some visitors appreciated the location and food, the overall experience remains unsatisfactory with prevalent concerns about cleanliness and maintenance.