Location of the property is excellent, with easy access to business and shopping districts. There are plenty of restaurants around the property. Cleanliness can be improved, with issues like dusty surfaces, lack of bathroom maintenance, and dirty toilets and blankets. However, the rooms are spacious and hygienic. The Staff is courteous and supportive, always available to help. They try their best to manage the shortcomings, but service can be slow at times. Overall, the property is a good option for families, with comfortable common areas and excellent breakfast.
Location
The property's location was a highlight for many guests, with its proximity to business and shopping districts being particularly appreciated. There were also many restaurants in the area, making it convenient for guests to find a place to eat. The property's accessibility was also mentioned positively by guests.
Cleanliness
While some guests found the property to be clean and hygienic, others felt that cleanliness could be improved. Dust was found in some areas, and bathrooms were not always well-maintained. Some guests found dirty toilets and blankets, and one guest even found urine all over the washroom. However, the staff was prompt in addressing any cleanliness issues that were brought to their attention.
Staff
The staff at the property were generally friendly and supportive, with many guests appreciating their helpfulness. However, some guests had negative experiences with certain staff members, finding them rude and unhelpful. Despite this, the majority of guests had positive interactions with the staff and found them to be prompt in addressing any issues that arose.