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You are booking hotel for more than 30 days

Boutique Resort Featuring Wellness Programmes & Nature Walks

Review Of Storii By ITC Hotels, Devasom Resort & Spa0123401234

Bantala, Baruipur

    User Rating & Reviews

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    4.3
    Excellent

    169 Ratings, 59 Reviews

    excellent
    59%
    very good
    26%
    average
    8%
    poor
    5%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 5
    • 5
    • 5
    • 5
    • 5
    • 2
    • 5
    • 1

    Rating Categories

    • Food4.3
    • Cleanliness4.6
    • Value For Money3.9
    • Child Friendliness4.1
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    Reviews Summary

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    Guests rave about the delightful stay at this property, highlighting the fantastic food, warm and courteous staff, and peaceful ambiance. The spacious, well-maintained rooms contribute to a relaxing experience, perfect for quick getaways or family trips. The lush greenery, coupled with complimentary hi-teas and excellent spa services, adds to the charm. Many appreciated the attentive service and special touches for celebrations, ensuring a memorable time. It's a great spot for tranquility and culinary indulgence!

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    Positive first
    2.0

    Not worth it

    isteaque a.family with 1 kid

    Well in simple words it was a knock off version of ITC GROUP. Apart from the facade nothing was how i expected it to be.

    Travel Month: Sep 2025

    Room: Suite

    Storii By ITC Hotels, Devasom Resort & Spa has replied on Fri Sep 12 17:41:17 IST 2025

    Dear Guest, Namaste! I am truly sorry to hear that your stay with us was not as memorable as we had hoped, due to certain service shortfalls. Please accept my heartfelt apologies for the inconvenience caused. This is certainly not the standard experience we strive to offer at Storii by ITC, and we deeply regret that we fell short during your visit. We have carefully noted the areas where improvements are needed and will address them promptly to ensure a better experience for our future guests. I look forward to the opportunity of welcoming you again and providing a truly memorable stay. Once again, please accept my sincerest apologies for any inconvenience caused, and we hope you will give us another chance to restore your trust in us. Warm Regards, Saveen T Accommodations Manager

    5.0

    Excellent Stay

    surbhi a.family

    nice resort.. it was a good experience. food is also great. staff are very helpful and polite. perfect pick for staycation.

    Travel Month: Aug 2025

    Room: Deluxe Room

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    Storii By ITC Hotels, Devasom Resort & Spa has replied on Fri Sep 05 10:13:43 IST 2025

    Dear Guest, Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels. Warm Regards, Saveen T Accommodations Manage

    5.0

    super service, amazing stay

    shreyansh s.couple

    It was an amazing experience staying at the property. The staff are super trained and super courteous. The service is top notch and the food buffet was also great. The chef would come and ask at the end if everything tasted good. They go extra mile for you. Really enjoyed my stay.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Storii By ITC Hotels, Devasom Resort & Spa has replied on Mon Aug 25 17:01:27 IST 2025

    Dear Guest, Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels. Warm Regards, Saveen T Accommodations Manager

    1.0

    Terrible Stay

    sneha s.couple

    We checked in and checked out within 4 hours. Our room smelt of musk, like it hadn’t been open in months, the property at night was sticking of cow dung, there were so many mosquitoes, I got bitten within 3 mins. The sofa in our room had a stain, the water was also stinking. I’m so glad this was in my city, and I could pick up my bags and leave.

    Travel Month: Aug 2025

    Room: Villa

    Storii By ITC Hotels, Devasom Resort & Spa has replied on Mon Aug 25 17:01:46 IST 2025

    Dear Guest Namaste!!! Thank you for sharing such a heartwarming review of your stay with us! We are thrilled to hear that you had a comfortable and enjoyable experience. Your kind words about our hotel services and facilities truly mean a lot to us. They motivate us to continue striving for excellence and delivering even higher standards. The entire team is grateful for your appreciation and looks forward to welcoming you back soon. Responsibly Yours Saveen T Accommodations Manager

    4.0

    Good Stay

    abhishek s.family

    Missed the welcome drinks and gesture during check in as it should be for all premium star rated Hotels.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Storii By ITC Hotels, Devasom Resort & Spa has replied on Mon Aug 25 17:04:06 IST 2025

    Dear Guest Namaste!!! Thank you for sharing such a heartwarming review of your stay with us! We are thrilled to hear that you had a comfortable and enjoyable experience. Your kind words about our hotel services and facilities truly mean a lot to us. They motivate us to continue striving for excellence and delivering even higher standards. The entire team is grateful for your appreciation and looks forward to welcoming you back soon. Responsibly Yours Saveen T Accommodations Manager

    4.0

    Good Stay

    arihant b.family with 5 kids

    Offbeat location, Food was nice but had limited options, Staff were very welcoming and humble. Overall experience was good.

    Travel Month: Jul 2025

    Room: Deluxe Room

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    Storii By ITC Hotels, Devasom Resort & Spa has replied on Mon Aug 25 17:03:29 IST 2025

    Dear Guest, Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels. Warm Regards, Saveen T Accommodations Manager

    4.0

    Good Stay

    vishal j.couple

    Good resort, calm and serene environment. Very nice staff, responsive and welcoming. Food is okayish. Breakfast options are numerous but taste is bland.

    Travel Month: Jul 2025

    Room: Suite

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    Storii By ITC Hotels, Devasom Resort & Spa has replied on Mon Aug 25 17:03:39 IST 2025

    Dear Guest, Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels. Warm Regards, Saveen T Accommodations Manager

    5.0

    Excellent Stay

    pankaj b.family

    Location very close to the city, food excellent, staff very welcoming and courteous, definitely will recommend this place

    Travel Month: Jul 2025

    Room: Suite

    Storii By ITC Hotels, Devasom Resort & Spa has replied on Wed Jul 30 10:14:01 IST 2025

    Dear Guest, Namaste! Thank you so much for sharing such a heartwarming review of your stay with us. We are absolutely thrilled to hear that you had a comfortable and enjoyable experience. Your kind words about our services and facilities mean the world to us and inspire us to continuously strive for excellence. The entire team is truly grateful for your appreciation, and we look forward to the opportunity of welcoming you back soon. Responsibly Yours, Saveen T Accommodations Manager

    5.0

    Excellent Stay

    reshma m.couple

    Property was amazing location wise. We didn't faced any problem Google maps where there we followed it and we reached the location and yeah, the experience was amazing. A lot of greenery and it really felt like a wellness place, so peaceful and so rejuvenating really love the place.

    Travel Month: Jul 2025

    Room: Deluxe Room

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    Storii By ITC Hotels, Devasom Resort & Spa has replied on Mon Aug 25 17:03:50 IST 2025

    Dear Guest, Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels. Warm Regards, Saveen T Accommodations Manager

    2.0

    Poor Stay

    prachi a.

    We stayed for 2 days at the property and while the weather and the fooding was spectacular for a staycation there, the services, including the pool, the infrastructure and the property leaves a lot to be desired. Due to heavy rains both the days, the floors were slippery and there was no active maintenance for the cleanup, and my father in law slipped on one such wet floor. There were only boards put up everywhere about games and fun activities but there is only a basic carrom board, chess board, ludu board and a snooker table for the guests to entertain themselves in the name of games. There was a premium game room on the property which we were informed on the 2nd day, but when we went there it turned out that was for the guests of the other attached South City property. For someone looking to spend a nice relaxing weekend not far from Kolkata, we would recommend other properties nearby you can explore. This property is not worth the expense or the hype due to it’s management by ITC.

    Travel Month: Jul 2025

    Room: Deluxe Room

    Storii By ITC Hotels, Devasom Resort & Spa has replied on Mon Aug 25 17:02:11 IST 2025

    Dear Guest Namaste!!! Thank you for sharing such a heartwarming review of your stay with us! We are thrilled to hear that you had a comfortable and enjoyable experience. Your kind words about our hotel services and facilities truly mean a lot to us. They motivate us to continue striving for excellence and delivering even higher standards. The entire team is grateful for your appreciation and looks forward to welcoming you back soon. Responsibly Yours Saveen T Accommodations Manager

    5.0

    Beutiful place and Nice staff members

    aarsi d.family with 1 kid

    It's a place full of greenery, food is very good and staff behave so gently and politely. Our room was spacious, clean and with lots of amenities. Entire resort was super neat It's a place full of greenery, food is very good and staff behave so gently and politely. Our room was spacious, clean and with lots of amenities. Entire resort was super neat.

    Travel Month: Jul 2025

    Room: Deluxe Room

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    Storii By ITC Hotels, Devasom Resort & Spa has replied on Wed Jul 30 10:14:23 IST 2025

    Dear Guest, Namaste! Thank you so much for sharing such a heartwarming review of your stay with us. We are absolutely thrilled to hear that you had a comfortable and enjoyable experience. Your kind words about our services and facilities mean the world to us and inspire us to continuously strive for excellence. The entire team is truly grateful for your appreciation, and we look forward to the opportunity of welcoming you back soon. Responsibly Yours, Saveen T Accommodations Manager

    2.0

    Poor Stay

    naman s.

    Storii By ITC Kolkata ...I Have Worst Experience Over Their With Poor Vibes And Aura... Food Was Also Not In Any Taste

    Travel Month: Jun 2025

    Room: Villa

    Storii By ITC Hotels, Devasom Resort & Spa has replied on Wed Jul 30 10:16:08 IST 2025

    Dear Guest, Namaste! I am truly sorry to hear that your stay with us was not as memorable as we had hoped, due to certain service shortfalls. Please accept my heartfelt apologies for the inconvenience caused. This is certainly not the standard experience we strive to offer at Storii by ITC, and we deeply regret that we fell short during your visit. We have carefully noted the areas where improvements are needed and will address them promptly to ensure a better experience for our future guests. I look forward to the opportunity of welcoming you again and providing a truly memorable stay. Once again, please accept my sincerest apologies for any inconvenience caused, and we hope you will give us another chance to restore your trust in us. Warm Regards, Saveen T Accommodations Manager

    3.0

    Average Stori

    sahil a.couple

    Nice resort but poor food quality. There is lack of activity. At evening oerson has nothing to explore.

    Travel Month: May 2025

    Room: Deluxe Room

    Storii By ITC Hotels, Devasom Resort & Spa has replied on Wed Jul 30 10:16:16 IST 2025

    Dear Guest, Namaste! I am truly sorry to hear that your stay with us was not as memorable as we had hoped, due to certain service shortfalls. Please accept my heartfelt apologies for the inconvenience caused. This is certainly not the standard experience we strive to offer at Storii by ITC, and we deeply regret that we fell short during your visit. We have carefully noted the areas where improvements are needed and will address them promptly to ensure a better experience for our future guests. I look forward to the opportunity of welcoming you again and providing a truly memorable stay. Once again, please accept my sincerest apologies for any inconvenience caused, and we hope you will give us another chance to restore your trust in us. Warm Regards, Saveen T Accommodations Manager

    5.0

    Great Experienc

    sayona m.couple

    Great experience. Property with lush greenery, good food and beautiful ambience. Perfect getaway for weekend!

    Travel Month: May 2025

    Room: Deluxe Room

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    Storii By ITC Hotels, Devasom Resort & Spa has replied on Wed Jun 04 11:32:03 IST 2025

    Dear Guest, Namaste! Thank you so much for sharing such a heartwarming review of your stay with us. We are absolutely thrilled to hear that you had a comfortable and enjoyable experience. Your kind words about our services and facilities mean the world to us and inspire us to continuously strive for excellence. The entire team is truly grateful for your appreciation, and we look forward to the opportunity of welcoming you back soon. Responsibly Yours, Saveen T Accommodations Manager

    5.0

    fun and pleasant stay. lovely experience

    nikhil a.family with 2 kids

    The staff were very helpful and polite.they went that extra step to give us comfort.. it was a good staycation

    Travel Month: May 2025

    Room: Deluxe Room

    Storii By ITC Hotels, Devasom Resort & Spa has replied on Wed May 28 13:38:47 IST 2025

    Dear Guest, Namaste! Thank you so much for sharing such a heartwarming review of your stay with us. We are absolutely thrilled to hear that you had a comfortable and enjoyable experience. Your kind words about our services and facilities mean the world to us and inspire us to continuously strive for excellence. The entire team is truly grateful for your appreciation, and we look forward to the opportunity of welcoming you back soon. Responsibly Yours, Saveen T Accommodations Manager

    5.0

    Excellent Stay

    sakar j.

    The best thing about the stay was the staff behaviour, everyone means everyone makes your feel comfortable and special. Must visit place for a short trip with friends or family.

    Travel Month: May 2025

    Room: Suite

    Storii By ITC Hotels, Devasom Resort & Spa has replied on Wed May 28 13:38:58 IST 2025

    Dear Guest, Namaste! Thank you so much for sharing such a heartwarming review of your stay with us. We are absolutely thrilled to hear that you had a comfortable and enjoyable experience. Your kind words about our services and facilities mean the world to us and inspire us to continuously strive for excellence. The entire team is truly grateful for your appreciation, and we look forward to the opportunity of welcoming you back soon. Responsibly Yours, Saveen T Accommodations Manager

    4.0

    Great stay close to the city!

    sunny j.group

    The hotel is small but pretty. The hotel staff was very courteous and helpful. The overall experience was great and I am looking forward to visiting again for a quick staycation.

    Travel Month: May 2025

    Room: Deluxe Room|Villa

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    Storii By ITC Hotels, Devasom Resort & Spa has replied on Wed May 28 13:39:05 IST 2025

    Dear Guest, Namaste! Thank you so much for sharing such a heartwarming review of your stay with us. We are absolutely thrilled to hear that you had a comfortable and enjoyable experience. Your kind words about our services and facilities mean the world to us and inspire us to continuously strive for excellence. The entire team is truly grateful for your appreciation, and we look forward to the opportunity of welcoming you back soon. Responsibly Yours, Saveen T Accommodations Manager

    5.0

    A Blissful Escape to the Serenity .... A must Visit

    sunita b.family with 1 kid

    My stay at Storii was an unforgettable experience filled with peace, comfort, and rejuvenation. The serene surroundings, beautifully designed spaces, and warm hospitality made it the perfect escape from daily life.From delicious meals to scenic views and mindful activities, everything was thoughtfully curated. I left feeling refreshed, both physically and mentally. Storii truly lives up to its promise of soulful stays and meaningful moments. I can’t wait to return and relive this blissful retreat. Highly recommended for anyone seeking true relaxation!

    Travel Month: May 2025

    Room: Suite

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    Storii By ITC Hotels, Devasom Resort & Spa has replied on Wed May 28 13:39:20 IST 2025

    Dear Guest, Namaste! Thank you so much for sharing such a heartwarming review of your stay with us. We are absolutely thrilled to hear that you had a comfortable and enjoyable experience. Your kind words about our services and facilities mean the world to us and inspire us to continuously strive for excellence. The entire team is truly grateful for your appreciation, and we look forward to the opportunity of welcoming you back soon. Responsibly Yours, Saveen T Accommodations Manager

    5.0

    good stay

    abhishek d.couple

    the stay was really soothing and relaxing the management was really good as i was celebration my wife's birthday

    Travel Month: May 2025

    Room: Deluxe Room

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    Storii By ITC Hotels, Devasom Resort & Spa has replied on Wed May 28 13:39:31 IST 2025

    Dear Guest, Namaste! Thank you so much for sharing such a heartwarming review of your stay with us. We are absolutely thrilled to hear that you had a comfortable and enjoyable experience. Your kind words about our services and facilities mean the world to us and inspire us to continuously strive for excellence. The entire team is truly grateful for your appreciation, and we look forward to the opportunity of welcoming you back soon. Responsibly Yours, Saveen T Accommodations Manager

    4.0

    one must visit

    anup a.couple

    Good hospitality, nice staff , food quality is also good , Good peaceful location overall experience is good

    Travel Month: May 2025

    Room: Deluxe Room

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    Storii By ITC Hotels, Devasom Resort & Spa has replied on Wed May 28 13:39:43 IST 2025

    Dear Guest, Namaste! Thank you so much for sharing such a heartwarming review of your stay with us. We are absolutely thrilled to hear that you had a comfortable and enjoyable experience. Your kind words about our services and facilities mean the world to us and inspire us to continuously strive for excellence. The entire team is truly grateful for your appreciation, and we look forward to the opportunity of welcoming you back soon. Responsibly Yours, Saveen T Accommodations Manager

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