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Review Of Sterling V Grand Madurai
K.Pudur, Madurai
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
875 Ratings, 364 Reviews
Last 10 Customer Ratings (Latest First)
- 3
- 2
- 3
- 2
- 3
- 1
- 4
- 5
- 1
- 3
Review Summary
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- Comfortable and spacious rooms with clean facilities.
- Friendly and helpful staff appreciated for their courteous service.
- Convenient location near the bus stand, offering easy access to transport.
- Good food quality, with a decent breakfast buffet and in-house dining options.
Sort by:
Positive first
2.0
Poor Stay
kaviya r.family
Sterling was not up to the mark as before.Food was not good as before sterling was.
Room: Classic Twin Room
Sterling V Grand Madurai has replied on Thu Nov 13 11:19:06 IST 2025
Dear Kaviya, Thank you for sharing your feedback. We’re sorry to hear that your recent experience did not meet your expectations, particularly with the food quality. Your comments are valuable to us, and we will take them into consideration as we strive to improve our services. Sincerely, The Sterling Holidays Team
3.0
Inconvenience caused
muthukumaraswami d.business
property is a renovated one. inconvenience caused due to: * Lift operation is bad * Bathroom are getting bad odour * No hot water for shower * Bar is not accessible friendly * Don't have many options of liquor * Room Intercom is very bad connection. Things which feels satisfied: * Good Room service for in room Dining * Food is Good and at rates are affordable. * Excellent Breakfast.....
Room: Classic Twin Room
Sterling V Grand Madurai has replied on Sat Nov 08 16:03:26 IST 2025
Dear Muthukumaraswami, Thank you for sharing your feedback. We genuinely appreciate your insights regarding the areas that need improvement, such as the lift operation, bathroom issues, hot water availability, and accessibility. We're also glad to hear that you enjoyed the room service, food quality, and breakfast. Your comments are valuable to us, and we will strive to enhance the overall experience for our guests. Thank you for taking the time to share your thoughts. Sincerely, The Sterling Holidays Team
5.0
eaceful stay
jerry j.
Had an amazing time staying at Sterling V grand! 💫 The rooms were super cozy, staff were friendly and so polite, Room was absolutely worth it. Loved the vibe and peace. Definitely coming back here on my next trip! 🏨❤️ #GoodVibes #ComfortStay
Room: Premier Room
Sterling V Grand Madurai
Dear Jerry, Thank you for sharing your wonderful experience at Sterling V Grand! It’s great to hear that you found the rooms cozy and enjoyed the peaceful vibe. We appreciate your kind words about our staff and look forward to welcoming you back on your next trip! 🏨❤️ Sincerely, The Sterling Holidays Team
5.0
Excellent Stay
nirmal k.family with 1 kid
the location was good and very close to the city center with great accessibility to all good restaurants and 9kms away from the temple. The staff was very courteous and ensured that our stay was comfortable.
Room: Privilege Suite
Sterling V Grand Madurai has replied on Tue Oct 28 13:55:16 IST 2025
Dear Nirmal, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and found our location convenient. It's great to know that our staff made your experience comfortable. We hope to welcome you back to Sterling V Grand Madurai soon! Sincerely, The Sterling Holidays Team
4.0
Good Hotel
rajendra p.
The nights spent there were sweet and bright, an experience wrapped in pure delight.
Room: Classic Twin Room
Sterling V Grand Madurai has replied on Wed Oct 22 12:15:12 IST 2025
Dear Rajendra, Thank you for your lovely review! We're thrilled to hear that your experience at Sterling V Grand Madurai was delightful and memorable. We look forward to welcoming you back for more sweet nights! Sincerely, The Sterling Holidays Team
3.0
Travel Month: Oct 2025 (5-Night Stay)Average Stay
krishnakumar b.solo
Room: Classic Twin Room
1.0
Terrible Stay
kishore r.family with 1 kid
No water movement in toilet , all the corner r dirty . Food was very bad not worth the money don’t go with children
Room: Premier Room
Sterling V Grand Madurai
Dear Kishore, Thank you for sharing your feedback. We're sorry to hear about the issues you encountered during your stay at Sterling V Grand Madurai. Cleanliness and the quality of food are important to us, and we will address your concerns with our team to ensure improvements are made. Your experience is valuable, and we appreciate you bringing it to our attention. Sincerely, The Sterling Holidays Team
5.0
Excellent Stay
tamil a.solo
stay is good , board and check out is very easy . easy to access to bus stand and other transport
Room: Premier Room
Sterling V Grand Madurai has replied on Thu Oct 16 15:35:23 IST 2025
Dear Tamil, Thank you for sharing your wonderful experience! We're delighted to hear that you had an excellent stay with us and found the check-in and check-out process easy. It’s great to know that our location was convenient for your transportation needs. We hope to welcome you back soon at Sterling V Grand Madurai! Sincerely, The Sterling Holidays Team
5.0
Excellent Stay
rahul v.
Good service and good rooms, budget worth.
Room: Classic Twin Room
Sterling V Grand Madurai has replied on Wed Oct 15 17:03:06 IST 2025
Dear Rahul, Thank you for your wonderful feedback! We're delighted to hear that you had an excellent stay with us at Sterling V Grand Madurai. It's great to know that you appreciated our service and found our rooms to be worth the budget. We look forward to welcoming you back in the future! Sincerely, The Sterling Holidays Team
5.0
Excellent Stay
veerabathiran k.business
All the services and Excellent staffs ! really amazing experience
Room: Premier Room
Sterling V Grand Madurai has replied on Mon Oct 13 02:31:32 IST 2025
Dear Veerabathiran, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent stay and enjoyed the services and staff at Sterling V Grand Madurai. We look forward to welcoming you back for another amazing experience! Sincerely, The Sterling Holidays Team
5.0
stay experience very nice property every thing is looking fine stadfgdkkge
amit v.family with 1 kid
Hotel was very good. Comfortable clean. We have good experience with hotel staff
Room: Classic Twin Room
Sterling V Grand Madurai has replied on Sun Oct 12 12:36:36 IST 2025
Dear Amit, Thank you for your lovely feedback! We're thrilled to hear that you had a comfortable stay and enjoyed the cleanliness of our property. It's wonderful to know that our staff contributed positively to your experience. We hope to welcome you back to Sterling V Grand Madurai soon! Sincerely, The Sterling Holidays Team
4.0
Good add few more facilities and service platform in rooms
sanjay s.family
Location is good. Food option limited specially in Breakfasts amenities are limited however service staff very Cordial and cooperative are
Room: Classic Room
Sterling V Grand Madurai has replied on Sat Oct 11 17:11:35 IST 2025
Dear Sanjay, Thank you for your feedback. We're glad to hear that you found our location convenient and that the service staff made a positive impression. We appreciate your suggestions regarding additional facilities and breakfast options, as we continuously strive to enhance our guests' experiences. Your input is valuable to us, and we hope to welcome you back to Sterling V Grand Madurai in the future. Sincerely, The Sterling Holidays Team
5.0
Best and comfortable stay in madurai ...............
ravi c.group
pleasant stay Front office services are good and nice ambience ................ food was very tasty and nice we really enjoyed I come again.....,..................
Room: Premier Room
Sterling V Grand Madurai has replied on Fri Oct 10 12:50:03 IST 2025
Dear Ravi, Thank you for sharing your delightful experience at Sterling V Grand Madurai! We're thrilled to hear that you had a comfortable stay and enjoyed our front office services, ambiance, and tasty food. Your kind words mean a lot to us, and we look forward to welcoming you back again soon! Sincerely, The Sterling Holidays Team
4.0
average
vishal k.family with 1 kid
The food was good but locations is no better that’s i feel, and room is average
Room: Classic Twin Room
Sterling V Grand Madurai has replied on Fri Oct 10 11:38:02 IST 2025
Dear Vishal, Thank you for your feedback. We're glad to hear you enjoyed the food but understand your concerns about the location and room quality. Your input is valuable, and we will continue to work on improving the overall experience at Sterling V Grand Madurai. Sincerely, The Sterling Holidays Team
1.0
Terrible Stay
sailesh g.
Worst place to stay. Terrible.. This cant be considered as a star hotel. Bath towel , its worst than a floor mat. Dirty bed linen. Night i called the Plumber to close the tap. Unclean bathroom. HORRIBLE place
Room: Classic Room
Sterling V Grand Madurai has replied on Wed Oct 08 16:54:46 IST 2025
Dear Sailesh, Thank you for sharing your experience. We're truly sorry to hear that your stay did not meet your expectations. We appreciate your feedback regarding the cleanliness and the condition of the amenities, as it is essential for us to address these concerns. Your comments will be shared with the team to ensure we make necessary improvements. Thank you for bringing this to our attention. Sincerely, The Sterling Holidays Team
4.0
Good Stay
sahana k.couple
the stay was pleasant and good. The staff were very friendly and quick to respond. overall, it was a good experience.
Room: Classic Room
Sterling V Grand Madurai has replied on Tue Oct 07 12:18:48 IST 2025
Dear Sahana, Thank you for sharing your positive experience! It’s wonderful to hear that you enjoyed your stay and found the staff friendly and responsive. We look forward to welcoming you back to Sterling V Grand Madurai in the future! Sincerely, The Sterling Holidays Team
3.0
S
parameswaran p.family
1.very poor response from house keeping 2.The taxi provided through agency was very bad.The driver was to wait at parking after dropping us.Waited for 40 mins before he responded after several mobile calls.The hotel should have better service providers
Room: Premier Room
Sterling V Grand Madurai has replied on Sat Oct 04 13:53:09 IST 2025
Dear Parameswaran, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with housekeeping and the taxi service. It's concerning to hear about the delays and lack of responsiveness. Your comments will be shared with the relevant teams to ensure we improve our service moving forward. We appreciate your insights and hope for a better experience in the future. Sincerely, The Sterling Holidays Team
2.0
Poor Stay
akhilesh a.family
Horrible stay... no professionalism in service.. rooms were dirty.. no proper actions, no towels in place... dirty lift... not value for money...
Room: Classic Room
Sterling V Grand Madurai has replied on Wed Oct 01 18:41:49 IST 2025
Dear Akhilesh, Thank you for sharing your feedback. We're truly sorry to hear about your experience during your stay at Sterling V Grand Madurai. Cleanliness and service are our top priorities, and it's disappointing to learn that we fell short in these areas. Your comments will be addressed with our team to ensure improvements are made. We appreciate your input and hope to provide a better experience in the future. Sincerely, The Sterling Holidays Team
3.0
Average Stay
ankit l.family with 1 kid
hotel is a good but not matching the level of room rent. it should be under 4 k as it is not a 4 start property. it is kind of 3 star+ kind of property
Room: Classic Room
Sterling V Grand Madurai has replied on Sun Sep 28 15:33:24 IST 2025
Dear Ankit, Thank you for sharing your thoughts. We appreciate your feedback regarding the pricing and your perception of our property. Your insights are valuable to us, and we will take them into consideration as we strive to enhance our guest experience at Sterling V Grand Madurai. Sincerely, The Sterling Holidays Team
2.0
Poor Stay
shikha j.business
The rooms and bathroom is not clean , their service is very slow and pathetic.While checking out we continusoly kept asking for help with the luggage but there was no response from them. Even during checkin which is already at 2:00pm they made us wait for long time.
Room: Classic Room
Sterling V Grand Madurai has replied on Sun Sep 28 02:24:50 IST 2025
Dear Shikha, Thank you for sharing your feedback. We're truly sorry to hear about your experience with the cleanliness and service during your stay. It’s concerning to learn about the delays you faced during check-in and check-out. Your comments are important to us, and we will use them to improve our services. Your comfort and satisfaction matter greatly, and we appreciate you bringing this to our attention. Sincerely, The Sterling Holidays Team
