Guests have mixed experiences at this property. While the food and service received praise, many were disappointed with room conditions, citing issues like dirty sheets, malfunctioning ACs, and unclean bathrooms. The check-in process was notably problematic, with guests facing delays and room availability issues. Parking space is limited, and some felt the ambience was decent but marred by cleanliness concerns. Overall, while accessibility and some staff interactions were highlighted positively, significant room maintenance and cleanliness improvements are needed.