Guests have expressed significant disappointment with their stay at this property. Key issues include a lack of basic amenities like towels and toiletries, unhelpful staff, and dirty rooms with unwashed bedding. The check-in process has been described as chaotic, with guests denied entry despite prior payments. Customers faced high prices for transportation and experienced disturbances during the night. While the location was acknowledged as decent, overall experiences were marred by cleanliness and service failures.