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Review Of THE PALACE ( P.G.H)

Miurabad, Prayagraj | 7 minutes walk to Prayagraj Railway Station

    User Rating & Reviews

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    • group
    • couple
    • solo
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    2.8
    Average

    92 Ratings, 31 Reviews

    excellent
    12%
    very good
    20%
    average
    26%
    poor
    18%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 3
    • 5
    • 4
    • 1
    • 5
    • 3
    • 3
    • 5

    Rating Categories

    • Location2.5
    • Cleanliness2.2
    • Value For Money2.0
    • Food2.4
    • Facilities2.0
    • Checkin Experience2.7
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    Reviews Summary

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    The reviews highlight a lot of dissatisfaction regarding the property. Guests mentioned that the rooms are old, small, and poorly maintained, with significant cleanliness issues, like dirty bedding and broken bathrooms. Many found the amenities lacking, such as no proper bathroom facilities and malfunctioning utilities. On a positive note, the location is convenient, close to Prayagraj Junction, and some guests appreciated the friendly staff. However, overall sentiment indicates a very disappointing experience for most visitors.

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    Positive first
    1.0

    Terrible Stay

    kunal a.family with 2 kids

    very bad location and not meant for everyone...

    Travel Month: Apr 2025

    Room: ROOM 204 NON A/C|ROOM 205 NON A/C

    5.0

    Excellent Stay

    joydeep p.solo

    The room was nice.... their behavior tooo

    Travel Month: Mar 2025

    Room: Room 111 NON A/C

    THE PALACE ( P.G.H) has replied on Tue May 06 07:57:45 IST 2025

    Thankyou for the valuable review. Hope to serve you soon with better facility

    3.0

    Average Stay

    manish k.couple

    thik thak he room bohot odd and old he or botot chota he

    Travel Month: Mar 2025

    Room: Room 001 NON A/C

    1.0

    Rooms are not clean

    naveen b.family with 1 kid

    Rooms are not good . I have not stayed in this hotel went out.

    Travel Month: Mar 2025

    Room: ROOM 108 NON A/C|ROOM 203 NON A/C

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    1.0

    Room not good

    samaresh n.solo

    Room not good ,very poor service ac not available... bathroom too short...

    Travel Month: Feb 2025

    Room: 111

    2.0

    Poor Stay

    debnath b.couple

    unfortunate that a organisation like you consider this kind of hottle.Send some your officer to stay room no 203. I have decided never go with you in future.

    Travel Month: Feb 2025

    Room: 203

    1.0

    Terrible Stay

    vishal s.family

    worst experience.. rooms were very dirty it is very bad experience

    Travel Month: Feb 2025

    Room: ROOM 204 BASIC

    1.0

    Terrible Stay

    shri.group

    The room is so terrible and price are too much much higher the room is worst

    Travel Month: Feb 2025

    Room: 203

    2.0

    Poor Stay

    upendra.loyalty-iconfamily

    Poor hygiene..Room is small. No curtain..No water facility

    Travel Month: Feb 2025

    Room: Basic Room No 003

    2.0

    Poor Stay

    vijayakumar n.group

    Worst room and not good to stay. No cleanliness and no hygiene maintained at all. Doors are all damaged and no cupboard at all.

    Travel Month: Feb 2025

    Room: Bedroom 108 Basic Room

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    5.0

    Excellent Stay

    kausik d.solo

    Close to prayagraj junction station. Walking distance to station and lot of eateries on road at reasonable price. Hotel is nice-and comfortable. Staff are helpful and accomodating.

    Travel Month: Feb 2025

    Room: 102

    THE PALACE ( P.G.H) has replied on Thu Feb 27 07:20:15 IST 2025

    Thanks for your valuable review

    3.0

    Average Stay

    anish w.loyalty-iconsolo

    it was decent experience. has all basic which was required

    Travel Month: Feb 2025

    Room: ROOM 106

    1.0

    Terrible Stay

    family

    Not worth 1000 also so be careful• otherwise staff is very friendly and cooperative waste of money

    Travel Month: Feb 2025

    Room: Room 206

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    2.0

    Poor Stay

    ramakrishna d.loyalty-iconfamily

    stayed two days no cleanliness in room.. no proper bathroom facility.lot if mosquito. poor maintenance

    Travel Month: Feb 2025

    Room: 001

    1.0

    Terrible Stay

    ankita k.family

    Worst experience in my life, smelling pillow, blanket was not proper, very dirty room, very bad toilet

    Travel Month: Feb 2025

    Room: 202

    4.0

    Good stay

    chirag g.solo

    There is a bed to sleep, and a washroom. Basic amenities, including wifi which is difficult to get during the kumbh mela times. Management and staff is polite and very helpful. Good location.

    Travel Month: Feb 2025

    Room: Room 107

    THE PALACE ( P.G.H) has replied on Tue Feb 18 01:24:39 IST 2025

    Thank you for your valuable review Hope to serve you with better facilities

    2.0

    Poor Stay

    utsab d.

    the book which we have booked are very bad in the roof where door are broken old room no proper paint. but the hotel has good rooms too people who have booked offline has got those rooms but both taken similar ₹. so, it was very dishurted to book and getting bad rooms where my friend book in amount amount and got a very good room.

    Travel Month: Feb 2025

    Room: Room 206

    3.0

    Average Stay

    vinay k.

    The stay was way too much overpriced. Not at all worth the price we had to pay. The surrounding of the hotel is not at all clean. But basic amenities in washroom were missing. The basin tap was not working, there was no place to hang the clothes or even the towel. The one and only good thing was that the host was good and cooperative.

    Travel Month: Feb 2025

    Room: Bedroom 110

    3.0

    Average Stay

    praveen k.

    Rooms were with indian style toilet which was very inconvenient. Rooms were not tidy

    Travel Month: Feb 2025

    Room: 102

    THE PALACE ( P.G.H) has replied on Wed Feb 12 15:13:00 IST 2025

    Sorry for the inconvenience caused

    3.0

    Average Stay

    manoj k.

    Room rent wise facilities and room with toilet was unsatisfactory. I have never imagined that we will get so poor quality of room. Cost wise, the room was very poor quality. Room rent should not be more than rs 500- in the present scenario.

    Travel Month: Feb 2025

    Room: Basic Room No 003

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