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Review Of SmartStay Service Apartment MG Road

Name: SmartStay Service Apartment MG Road
Address: S17, 2nd floor CDE block, Golden Orchid Apartments, Kasturba Road, next to McDonalds., Bangalore, 560001, IN
Price range: SmartStay Service Apartment MG Road Price starts at INR 2,754/Night
Rating: 4.1

Ashok Nagar, Bangalore | 980 m drive to UB City Mall

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User Rating & Reviews

everyone
couple
solo
business
family

4.1

Very Good

43 Ratings, 26 Reviews

excellent

65%

very good

12%

average

poor

bad

12%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location4.7
Cleanliness4.5
Value For Money4.6
Food4.7
Facilities4.5
Checkin Experience4.6

We are using generative AI to show you summarised user review

Review Summary

The property stands out with its fantastic location, making everything easily accessible and walkable, from restaurants to cafes. Guests appreciate the spacious and well-equipped apartments, especially for family stays. The staff is friendly and helpful, with Aditya often mentioned for his support. Overall, it’s a comfortable and value-for-money choice for both families and groups.

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Positive first

5.0

Felt just like home. Amazing stay on Lavelle Road

ananya r.couple

We stayed at SmartStay Service Apartment at their 3BHK property and it was a great experience. The apartment has everything you would need, like living at home. Full kitchen setup with all appliances like stove, microwave, fridge, utensils, even little things like a toaster and kettle, coffee machine, and air fryer. We actually ended up cooking a few meals ourselves which was super convenient. The apartment was very clean and well maintained. Bedrooms were spacious, beds comfy, and bathrooms spotless. Service was excellent too – staff were really polite and quick to help with anything we asked for. John was very helpful and a great resource during our entire stay. And the location is perfect. It is right on Lavelle Road, so pretty much in the heart of everything. You can just walk to cafés, restaurants, UB City, everything’s close by. It’s a nice area to stay in, felt very safe. Overall I’d definitely recommend SmartStay if you’re in Bangalore. Will for sure stay again next time I’m in the city.

Travel Month: Oct 2025

5.0

Great location and very spacious. Polite Staff

arjun.family

They upgraded us to their 3 bedroom apartment which was amazing since we were traveling as a family and had originally booked a smaller space. The location is fantastic, everything is easily walkable and lot of food options are there near to the property. Service was good, polite staff and the room interiors are very nice. Good for families and groups. Value for money. There was all the amenities in the kitchen so we were able to cook and eat together.

Travel Month: Oct 2025

5.0

Excellent Stay at SmartStay

vikram s.business

I had a good stay at SmartStay Serviced Apartments. took a private room in a shared apartment and it was very comfortable. The location was great. it’s right in the heart of the city, close to great cafés and restaurants and everything you need. The apartment was clean and well maintained, the bedroom was spacious and cozy too, and kitchen was well equipped with all appliances which made it feel more like home than a hotel. Great experience and would stay here again.

Travel Month: Oct 2025

5.0

Excellent Stay

navaneetha s.business

The team is very helpful. Aditya is go to person for a help. The room was neat. Location is the major attraction The team is very helpful. Aditya is go to person for a help. The room was neat. Location is the major attraction

Travel Month: Jun 2025

SmartStay Service Apartment MG Road has replied on Tue Sep 09 18:05:17 IST 2025

Thank you for your feedback! We’re glad to hear that you found our team helpful and that Aditya could assist you during your stay. It’s great that you appreciated the neat and well-maintained room as well as our prime location in the heart of Bangalore. We look forward to hosting you again for another comfortable and convenient stay at SmartStay serviced apartments!

5.0

Cost effective option

navaneetha s.business

Good location, Good & Courteous team

Travel Month: Jun 2025

SmartStay Service Apartment MG Road has replied on Tue Sep 09 18:05:59 IST 2025

Thank you for your kind words! We’re happy you enjoyed our prime location and found our team courteous and helpful. We look forward to hosting you again at SmartStay serviced apartments in Bangalore!

5.0

Looking for a re-visit soon.

venkatesan b.family with 1 kid

Courteous and helpful staff. Quite Locality. Pleasant ambience.

Travel Month: May 2025

SmartStay Service Apartment MG Road has replied on Tue Sep 09 18:06:37 IST 2025

Thank you for your kind feedback! We’re delighted you enjoyed the peaceful location, pleasant ambience, and helpful staff. We look forward to welcoming you back to SmartStay serviced apartments in Bangalore for another comfortable stay!

5.0

Pleasant sta

pradyumna r.family

The stay was very pleasant. Apartment is very neat and tidy, peaceful as well. Aditya is very accommodating and helpful in many ways. I would come back and stay here again.

Travel Month: Apr 2025

SmartStay Service Apartment MG Road has replied on Tue Sep 09 18:07:27 IST 2025

Thank you for sharing your experience! We’re glad you enjoyed a neat, tidy, and peaceful stay at our serviced apartment in Bangalore. It’s wonderful to know Aditya could assist you and make your stay more comfortable. We truly appreciate your kind words and look forward to welcoming you back to SmartStay for another hassle-free experience!

5.0

Comfortable location

navaneethakrishnan s. loyalty-icon

business

Good location. Aditya is very helpful. Courteous staff. Had a comfortable stay. Location is helpful to plan the day productively.

Travel Month: Nov 2024

SmartStay Service Apartment MG Road has replied on Tue Sep 09 18:08:56 IST 2025

Thank you for your kind words! We’re glad you enjoyed our prime location and had a comfortable stay. It’s great to know Aditya and our courteous team could make your experience better. We look forward to hosting you again at SmartStay serviced apartments in Bangalore!

5.0

Excellent Stay

navaneethakrishnan s. loyalty-icon

Comfortable and good stay. Cost effective option at a good location

Travel Month: Oct 2024 (3-Night Stay)

SmartStay Service Apartment MG Road has replied on Tue Sep 09 18:09:25 IST 2025

Thank you for sharing your feedback! We’re delighted you had a comfortable stay and found our serviced apartment in Bangalore a cost-effective option in a prime location. We look forward to welcoming you back to SmartStay for another pleasant experience!

5.0

Comfortable stay, good location

navaneethakrishnan s. loyalty-icon

business

Comfortable stay. Courteous staff. Good location with easy access aditya is very helpful. Closer to restaurants

Travel Month: Sep 2024

SmartStay Service Apartment MG Road has replied on Tue Sep 09 18:10:02 IST 2025

Thank you for your kind words! We’re happy you had a comfortable stay and appreciated our courteous staff, convenient location, and Aditya’s helpful support. Being close to popular restaurants adds to the experience, and we’re glad you enjoyed it. We look forward to welcoming you back to SmartStay serviced apartments in Bangalore!

5.0

Excellent Stay

ajay k.

Stay was so good and it feels homely

Travel Month: Aug 2024

SmartStay Service Apartment MG Road has replied on Tue Sep 09 18:10:42 IST 2025

Thank you for your kind feedback! We’re delighted to know you had a great stay and felt completely at home. At SmartStay serviced apartments in Bangalore, we aim to provide a homely and comfortable experience. We look forward to hosting you again soon!

5.0

Value for money

isaac p.

couple

My stay at the serviced apartment was great. Took a deluxe room. Having a spacious living room and kitchen was helpful. It has a very homely feeling

Travel Month: Jul 2024

SmartStay Service Apartment MG Road has replied on Tue Sep 09 18:11:14 IST 2025

Thank you for sharing your experience! We’re delighted to know you enjoyed your stay in our deluxe serviced apartment in Bangalore. It’s great that the spacious living room, well-equipped kitchen, and homely atmosphere made your stay more comfortable. We look forward to welcoming you back to SmartStay for another relaxing and hassle-free experience!

5.0

Private room with all amenities of a home

samuel.

business

I recently had a great stay at this serviced apartment. The location was convenient, with easy access to public transportation, shops, and restaurants. We took an executive room, which was a private room in a shared apartment, and it was clean, well-furnished, and equipped with all the necessary amenities, including a fully functional kitchen and high-speed wi-fi. The staff were friendly and attentive. I highly recommend this serviced apartment for both short and extended stays.

Travel Month: Jul 2024

SmartStay Service Apartment MG Road has replied on Tue Sep 09 18:11:49 IST 2025

Thank you for sharing your detailed feedback! We’re delighted you had a great stay at our serviced apartment in Bangalore and found the location convenient with easy access to public transport, shops, and restaurants. It’s wonderful to know you enjoyed the clean, well-furnished executive room with a fully equipped kitchen and high-speed Wi-Fi. We truly appreciate your kind words about our friendly staff and your recommendation for both short and extended stays. We look forward to welcoming you back to SmartStay soon!

5.0

Wonderful stay

john p.

couple

I recently had the pleasure of staying at this serviced apartment, and i can't recommend it enough. The staff is incredibly friendly and welcoming, making check-in a breeze. They provided us some welcome treats like cookies and cupcakes. The rooms were very spacious, especially the master bedroom and was thoughtfully designed, providing ample room to relax. They had all essential appliances like coffee machine, microwave, etc. That we needed and were able to cook breakfast and dinner during our stay. For the quality and comfort offered, this apartment is a great value for money. Will definitely come back when i'm in bangalore again.

Travel Month: Jul 2024

SmartStay Service Apartment MG Road has replied on Tue Sep 09 18:12:32 IST 2025

Thank you for sharing such a wonderful review! We’re thrilled to hear you had a pleasant experience at our SmartStay serviced apartment in Bangalore. It’s great to know you enjoyed the spacious and thoughtfully designed rooms, well-equipped kitchen with appliances like a coffee machine and microwave, and the extra touches like welcome treats. We truly appreciate your kind words about our friendly team and your recognition of the value and comfort we provide. We look forward to welcoming you back for another memorable stay!

4.0

Good Stay

agamkumar s. loyalty-icon

Excellent location. One bedroom is too small. Supplies should be little better. Services should improve. Overall enjoyed thoroughly

Travel Month: Jul 2024 (3-Night Stay)

SmartStay Service Apartment MG Road has replied on Tue Sep 09 18:13:20 IST 2025

Thank you for sharing your honest feedback! We’re glad you enjoyed our excellent location and overall stay at SmartStay serviced apartments in Bangalore. We appreciate your suggestions regarding room size, supplies, and service improvements and will work on enhancing the experience for our guests. Your input is valuable, and we look forward to welcoming you back for an even better stay in the future!

5.0

Great place to stay

sidharthan v.business

Peaceful and very big apartment to stay. Great place to stay with family and friends. Very polite staff.

Travel Month: May 2024

SmartStay Service Apartment MG Road has replied on Wed Sep 10 11:12:56 IST 2025

Thank you for your kind feedback! We’re glad you enjoyed the peaceful and spacious serviced apartment, perfect for families and friends visiting Bangalore. Our team takes pride in offering polite and helpful service to ensure a comfortable stay. We look forward to welcoming you again to SmartStay for another memorable experience in the heart of the city.

3.0

Average stay. Overall cleanliness needs to improve.

suraj l.

couple

The place is very centrally located, so it’s certainly ideal for those travelling to Bangalore for work or to watch a match at the cricket stadium. Choose this place only if you plan to use the room to rest at night. Please don’t come in with the hope of spending quality time at the apartment. The quality of rooms is average. When I was there the kitchen was absolutely filthy — food everywhere, unwashed utensils in the basin, etc. Lastly, the executive room does not come with a queen size bed, instead it comes with 2 separate single beds.

Travel Month: Apr 2024

SmartStay Service Apartment MG Road has replied on Tue Sep 09 18:14:45 IST 2025

Thank you for sharing your detailed feedback. We’re glad you found our location convenient for business travel and events at the cricket stadium. We truly regret to hear about the issues you faced with the kitchen cleanliness and the bedding arrangement in the executive room. This is not the standard we strive to maintain at SmartStay serviced apartments in Bangalore, and we have already addressed these concerns with our housekeeping team to ensure such incidents do not recur. Your feedback helps us improve, and we hope to have the opportunity to provide you with a much better experience in the future.

5.0

Go for it

devendra s.business

Clean, hygiene and best experience. Located at prime location in good society with security and best place to stay

Travel Month: Mar 2024

SmartStay Service Apartment MG Road has replied on Tue Sep 09 18:15:14 IST 2025

Thank you for your wonderful feedback! We’re delighted to hear you had a clean, hygienic, and comfortable stay at SmartStay serviced apartments in Bangalore. Our prime location in a secure and well-maintained society is something we take pride in, and we’re glad it added to your experience. We look forward to welcoming you back for another hassle-free stay!

5.0

Excellent Stay

dimple n.

The place was neat and clean. Surrounding was very peaceful and all the amenities were provided by the host. Had a very peaceful and comfortable stay.

Travel Month: Mar 2024 (3-Night Stay)

SmartStay Service Apartment MG Road has replied on Tue Sep 09 18:15:51 IST 2025

Thank you for your kind feedback! We’re glad you enjoyed a neat, clean, and peaceful stay at SmartStay serviced apartments in Bangalore. It’s wonderful to know that all the amenities provided by our team contributed to a comfortable and relaxing experience. We look forward to welcoming you back for another enjoyable stay!

5.0

Value for money

sumukh k.solo

Traveled for work - this was in a good location, helpful staff and clean rooms. Everything that i was looking for during my stay in bangalore.

Travel Month: Feb 2024

SmartStay Service Apartment MG Road has replied on Tue Sep 09 18:16:30 IST 2025

Thank you for sharing your feedback! We’re delighted to hear that our serviced apartment in Bangalore met your needs for a business trip. It’s great to know you appreciated our prime location, helpful staff, and clean rooms. We look forward to welcoming you back to SmartStay for another comfortable and productive stay!