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Sanpada, Navi Mumbai | 1.6 km drive to Inorbit Mall, Vashi
650 Ratings, 273 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property boasts a prime location with stunning views, especially from the higher floors, which many guests appreciate. However, issues like unclean rooms, poor service, and inadequate amenities have been commonly noted. While some guests enjoyed the food and found the staff helpful, others faced significant inconveniences, such as malfunctioning TV and delayed service. Overall, the view seems to be the best highlight amidst various concerns.
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Must avoid this hotel ..
No cellphone network availability on the entire all the floors above 3 floors, poor Wi-Fi facility, only 1 or 2 litter water geyser installed, so no sufficient hot water for taking bath, complementary break-fast starts at 8.30 am, but majority of people leaving before 8am, so no use of that. very small room, no table provided, so you can't keep your laptop for charge.
Room: Executive Room
Average Stay
The room was very average compared to what was shown in the picture. Service was also very slow and every small thing that should have been in the room had to be called for. Hlasses, towels etc was not provided in the room. We had to ask for it and they have it to us almost after 2-3 calls. Handwash was not available at the hotel at all. When asked they said that they don't provide handwash and we can use shampoo instead. Overall disappointed with the stay.
Room: Executive Room
Sky suites by Monarch has replied on Wed Nov 12 16:24:51 IST 2025
Dear Ms. Ayushi, Namaste! Thank you for your valuable review. We sincerely apologize for the inconvenience caused during your stay. We will definitely look into this matter and look forward to welcoming you again soon. Warm Regards, Management - Skysuites by Monarch
Terrible Stay
The room was pathetic. I got a lower category room, where u open your window and you find duct with pigeons. They ahow huge windows , but you get something very different. They have smart tv , but only few local channels work.
Room: Executive Room
Sky suites by Monarch has replied on Mon Sep 15 12:43:58 IST 2025
Dear Ms. Pravallika, Namaste! Thank you for your valuable review. We sincerely apologize for the inconvenience caused during your stay. Rest assured, we will look into the issues and take steps to improve. We look forward to welcoming you again soon. Warm Regards, Management - Skysuites by Monarch
Average Stay
The property is located at a prime spot, but I noticed several issues during my stay. The beds were not properly cleaned, and only one towel was provided, which also had stains. The TV was not in good condition, and there was no kettle to heat water. Additionally, a ₹20 bottle of water was being charged at ₹42. The walls had damp patches, and both the room and the floor felt moist.”
Room: Executive Room
Sky suites by Monarch has replied on Mon Sep 15 12:41:09 IST 2025
Dear Mr. Rushabh, Namaste! Thank you for your valuable feedback. We're glad you appreciated the property's location, and we sincerely apologize for the inconvenience caused during your stay. Please be assured that we are looking into these issues to improve our services. We hope to have the opportunity to welcome you again soon. Warm Regards, Management - Skysuites by Monarch
nothing good
only good part was the view from room. rest everything was horrible . room service is pathetic. tV doesn't work
Room: Executive Room
Sky suites by Monarch has replied on Thu Sep 04 16:38:40 IST 2025
Dear Mr. Arindam, Namaste! Thank you for taking the time to share your feedback. We apologise for the inconvenience caused to you during your stay, we surely look into this. Look forward to welcoming you again soon. Warm Regards, Management - Sky suites by Monarch
Good Stay
4
Room: Executive Room
Sky suites by Monarch has replied on Thu Sep 04 16:27:16 IST 2025
Dear Guest, Namaste! Thank you for your wonderful review. We hope we could meet your expectations, look forward to welcomng you soon again. Warm Regards, Management - Sky suites by Monarch
Not so good experience
Very bad experience. Sheets were not clean. No towels provided. No parking space provided or it's always occupied.
Room: Executive Dark Room
Sky suites by Monarch has replied on Fri Aug 22 16:03:14 IST 2025
Dear Mr. Sushant, Namaste! Thank for your valubale review. We're apologise for the inconvenience caused during your stay. Cleanliness and guest comfort are our top priorities, and it's clear we fell short in this instance. Your feedback has been noted and will be shared with the concerned team to ensure these issues are addressed promptly. We appreciate you bringing this to our attention and hope to have the opportunity to serve you better in the future. Warm Regards, Management - Sky suites by Monarch
Terrible Stay
Stay was terrible. Didn’t get invoice yet
Room: Executive Room
Sky suites by Monarch has replied on Mon Aug 18 18:03:28 IST 2025
Dear Guest, Namaste! We apologize for the inconvenience caused during your stay and for the delay in sharing the invoice. Please share your booking details with us, and we’ll ensure the invoice is sent to you immediately. Your feedback is important, and we’re committed to making things right. Warm Regards, Management - Skysuites by Monarch
It was good
It was good, we stayed in the palm beach road facing room. View was good, room was a bit small, but booked dinner by the hotel chef was amazing.
Room: Executive Dark Room
Sky suites by Monarch has replied on Thu Aug 14 17:32:08 IST 2025
Dear Guest, Namaste! Thank you for your wonderful review We’re glad you enjoyed the view from the Palm Beach Road-facing room and had a great experience with the dinner prepared by our hotel chef. We appreciate your comments about the room size and will keep them in mind. Looking forward to welcoming you again soon! Warm Regards, Management - Skysuites by Monarch
Average Stay
it was an dark room no balcony over there and service is slow we asked for cutlery they didn't provided..washroom is clean n good 💯 just inside tv was not working we asked the service provider but he didn't responded
Room: Executive Room
Sky suites by Monarch has replied on Thu Aug 14 17:29:15 IST 2025
Dear Ms. DJ Kalpana, Namaste! Thank you for sharing your feedback. We apologize for the inconvenience caused during your stay. We will look into this, look forward tp welcoming you soon again. Warm Regards, Management - Skysuites by Monarch
One of the Worst Stays I’ve Had – Avoid This Place
this experience was unacceptable. The bed had visible stains, which was extremely disturbing and unhygienic. On top of that, the room was filthy—there were cockroaches crawling around and garbage that clearly hadn’t been cleaned properly. It felt like the room hadn’t been maintained at all. For the price they charge, this is completely unacceptable. I would not recommend this hotel to anyone unless basic cleanliness and hygiene are addressed seriously.
Room: Executive Room
Sky suites by Monarch has replied on Tue Aug 05 17:54:40 IST 2025
Dear Mr. Omkar, Namaste! Thank you for your valubale review. We sincerely apologize for the unacceptable condition of your room and the distress it caused during your stay. Please be assured that your feedback has been immediately escalated to our housekeeping and maintenance teams for urgent investigation and corrective action. Look forward to welcoming you soon again. Warm Regards, Management - Sky suites by Monarch
Average Stay
Room facilities and cleanliness’s is not good enough, Team at Reception is not supportive, food orders are always getting delayed
Room: Executive Room
Sky suites by Monarch has replied on Tue Aug 05 17:51:42 IST 2025
Dear Mr. Sandeep, Namaste! Thank you for taking the time to share your feedback. We sincerely apologize that your recent experience did not meet your expectations. We are concerned to hear about the issues you faced regarding the room facilities and cleanliness, as well as the reception team and food service delays. We surely look into these. Look forward to welcoming you soon again Warm regards, Management - Sky Suites by Monarch
Best budget friendly
Staff is really cooperative, food is amazing here. This is my 5th stay here.i would highly recommend people to stay here.
Room: Executive Dark Room
Sky suites by Monarch
Dear Guest, Thank you for your wonderful feedback! We're thrilled to know this was your 5th stay with us — your continued trust means a lot. We're especially glad you enjoyed the food and found our staff cooperative. Your recommendation truly encourages us to keep delivering great experiences. We look forward to welcoming you back again soon! Warm regards,
Terrible Stay
the hotel is at good location but is terrible to stay. Room service is pathetic. Room stinks, no dustbin in washroom. please avoid if you have a family
Room: Executive Room
Sky suites by Monarch has replied on Fri Jul 11 17:31:22 IST 2025
Dear Guest, Dear Guest, Thank you for your feedback. We're truly sorry to hear about your experience and the inconvenience you faced during your stay. This is not the standard we aim to maintain, and we sincerely apologize for the condition of the room and the lack of proper amenities. Your comments regarding room service and cleanliness have been shared with our team for immediate improvement. We understand your concern, especially when traveling with family, and regret that we fell short of your expectations.
Average Stay
Average food ,average facilities
Room: Executive Room
Sky suites by Monarch
Dear Guest, Thank you so much for your kind feedback! We're glad to hear you enjoyed the location and had a pleasant experience with our staff and service. We truly appreciate your suggestions regarding the lift and parking space—your input helps us improve. We'll certainly look into these areas to enhance the overall guest experience. Looking forward to welcoming you again soon! Warm regards,
such a nice stay with good room view
Location was so good , amenities are ok u need to take care lift and parking space also . Service n staff was so good . Happy to stay there 🌸
Room: Executive Room
Sky suites by Monarch
Dear Guest, Thank you so much for your kind feedback! We're glad to hear you enjoyed the location and had a pleasant experience with our staff and service. We truly appreciate your suggestions regarding the lift and parking space—your input helps us improve. We'll certainly look into these areas to enhance the overall guest experience. Looking forward to welcoming you again soon!
No happy
Receptionist is too rude not help always demanding extra and uf we ask for online booking he close all windows.
Room: Executive Room
Sky suites by Monarch has replied on Sat May 31 15:21:01 IST 2025
Dear Guest, Thank you for your wonderful review. We hope we could meet your expectations look forward to welcoming you soon again.
Average Stay
Sorry makemytrip but i was disappointed because i had booked an executive room but our room did not have a window and we started getting suffocated, so we had to check out at night.
Room: Executive Dark Room
Sky suites by Monarch has replied on Wed Feb 12 18:06:24 IST 2025
Dear Ms. Sonali, Namaste! Thank you for your valuable review. We apologise for the inconvenience caused to you during your stay, Look forward to welcoming you for better expectations. Warm Regards, Management - Sky suites by Monarch
Worth visiting
The hotel was pretty decent located at a nice location. The rooms were spacious and the views from the room were mesmerizing!
Room: Executive Room
Sky suites by Monarch has replied on Wed Feb 12 18:03:37 IST 2025
Dear Mr. Meraj, Namaste! Thank you for your wonderful review. We're glad to know that you like our property and you enjoyed your stay. Looking forward to welcoming you soon again. Warm Regards, Management - Sky suites by Monarch
Terrible Stay
Very bad experience. No service and facilities .Poor hygiene no ventilation in rooms and the manager very uncooperative and arrogant . No service for value. Don't stay here
Room: Executive Room
Sky suites by Monarch has replied on Tue Mar 18 17:47:58 IST 2025
Dear Guest, Thank you for your wonderful rating. We hope we could meet your expectations, look forward to welcoming you soon again, Warm Regards, Management - Sky suites by Monarch
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