Having previously stayed at several sinclairs hotels across india, i was eager to experience their new udaipur location. My stay has been exceptional, largely due to the superb management led by general manager shubhajit sen. I had made this booking through mmt. He and his team demonstrate a strong commitment to guest satisfaction, consistently going above and beyond to ensure a comfortable experience. My decision to stay at sinclairs was prompted by a disappointing experience where i found the service and staff attitude to be lacking. In contrast, sinclairs udaipur has provided a truly five-star experience. The f&b team has been particularly attentive, accommodating all my dietary preferences. In particular i would like to name a few employees who have gone above and beyond their duty and are true ambassadors of the property, they are nitin from hk, ajay reception, chef chandan, hriday from f&b. I'm incredibly impressed by the prompt service, personal warmth, and consistently cheerful demeanor of the entire staff. Even a minor issue with low shower pressure was addressed almost immediately after i reported it, showcasing the efficient coordination between housekeeping and maintenance. The housekeeping team has been consistently meticulous in replenishing room supplies and always greets guests with a smile. I commend general manager sen and his team for their outstanding work in creating such a positive guest experience. I will undoubtedly return to sinclairs udaipur for a longer stay in the future.
Sinclairs Udaipur has replied on Fri Jan 03 12:39:16 IST 2025
Dear Sir, Thank you so much for sharing your joyous experience and for highlighting our team members who made your stay special. We are so glad to hear that our team members were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer.
It is always very heartening to receive comments such as yours and we hope to have the pleasure of welcoming you back soon at Udaipur and to any of our eight other properties at Burdwan, Dooars, Darjeeling, Gangtok, Kalimpong, Port Blair, Ooty and Siliguri. We will be pleased to serve you every time. Please do checkout our Instagram and Facebook pages, that you might be interested in.