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Review Of Sai Palace Hotel & Gardens Mira Road

Mira Road East, Thane | 19.4 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    81 Ratings, 25 Reviews

    excellent
    40%
    very good
    23%
    average
    19%
    poor
    10%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

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    • 4
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    Reviews Summary

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    The property boasts a lovely, green ambiance that creates a soothing experience for guests. Many love the supportive and helpful staff, along with the pleasant evening vibes featuring live music. Food quality is noted to be good and hygienic, making dining enjoyable. It's a perfect weekend getaway spot for families seeking relaxation amidst nature. Some guests pointed out issues with room tidiness and service response, but overall, the atmosphere and hospitality leave a positive impression.

    Sort by:

    Positive first
    2.0

    Poor Stay

    nitin a.couple

    Unfortunately, my experience was quite disappointing. The room condition was very poor as it was not clean, the furniture and fittings seemed worn out, and overall it did not match the photos shown at the time of booking. The ambiance of the property was also below expectations, and did not provide the comfortable, relaxing environment we were hoping for. This was meant to be a pleasant trip with my partner, but the quality of accommodation negatively impacted our experience. I request you to review this property’s listing to ensure future guests have accurate information before booking. I hope you will take appropriate action and, if possible, provide a resolution for this inconvenience.

    Travel Month: Aug 2025

    Room: Deluxe

    1.0

    view from the room...

    ankur a.loyalty-iconfamily

    Rooms are not tidy... room service noone answers the calls.. the view from window is terrible... seems like a dumping area

    Travel Month: Jan 2025

    Room: Deluxe

    2.0

    Poor Stay

    ankur a.loyalty-icon

    Poor room quality and pathetic service

    Travel Month: Jan 2025

    Room: Deluxe

    5.0

    Excellent Stay

    chandresh p.

    Stay was good room interior quality should be improved food was good

    Travel Month: Dec 2024

    Room: Deluxe

    4.0

    Good Stay

    ramachandran k.

    Very good appearance just like we reached goa i like the hotel. I am not taken any immage of that hotel

    Travel Month: Oct 2024

    Room: Deluxe

    3.0

    Below average room

    chaitanya g.loyalty-iconcouple

    Inside room lot of smoking smell was there, when informed to manager he didn’t provided any replacement room! also no hand towels, toiletries provided after check in and bed mattress was in tarnished condition

    Travel Month: Jul 2024

    Room: Deluxe

    1.0

    Terrible Stay

    pritesh g.loyalty-icon

    At midnight staff was not allowing me to check in due to offline occupancy done by hotel and there were no facility of hot water

    Travel Month: Apr 2024

    Room: Deluxe

    4.0

    Overall a decent experience

    aniket p.couple

    Pleasant and soothing experience because of the greenery around and the room was decent. Food was okay not that great not bad either

    Travel Month: Feb 2024

    Room: Deluxe

    5.0

    Excellent Stay

    kunal p.loyalty-icon

    Hospitality is very good and staff is very supportive and helpful

    Travel Month: Feb 2024

    Room: Deluxe

    2.0

    Poor Stay

    vijay u.

    Hotel bed are very worst

    Travel Month: Jan 2024

    Room: Deluxe

    5.0

    Excellent Stay

    subodh p.

    The place was really clean and welcoming. The ducks and chickens are a sight. The staff is on point. Will definitely come back

    Travel Month: Jan 2024

    Room: Deluxe

    5.0

    Excellent Stay

    niranjan.loyalty-icon

    Pleasant stay. Very nice staffs. Amenities are excellent. Evening is beautiful with live music and bar.

    Travel Month: Jan 2024

    Room: Deluxe

    3.0

    Average Stay

    mohammed l.

    The flooring was wet there was no wifi at the hotel

    Travel Month: Dec 2023

    Room: Deluxe

    4.0

    Good Stay

    ashok a.family

    Best place and service best wishes for owner and staff such worthy place for family friendly environment.

    Travel Month: Nov 2023

    Room: Deluxe

    5.0

    Excellent Stay

    baljeet s.solo

    Mr sushil is very good housekeeping guy and very instant service and hotel ambience connects you with nature

    Travel Month: Oct 2023

    Room: Deluxe

    4.0

    Good Stay

    sasikumar.

    Hotel sai place is a perfect hangout/destination for people who want to relax, rejuvenate and soothe their nerves in the lap of nature away from the bustling crowd and screaming traffic jams. Nestled in the woods leading to the hills, it is the ideal place for people in the city to ensconce themselves in the canopy of green and have a pleasant day with their families during the weekends in their neighbourhood and not travel too far caught in traffic jams. So yes, i would recommend hotel sai palace as the perfect weekend getaway for both young and adult alike!

    Travel Month: Oct 2023

    Room: Deluxe

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    shyam.

    Manager was so rude. I was 2person booking. He said only one can stay. I f aught to them. No guest allowed in room. What is use of hotel room

    Travel Month: May 2023

    Room: Deluxe

    5.0

    Excellent Stay

    urvashi g.

    It was a beautiful stay with good service and staff was also cooperative. Food was good too. We didn't face any issues during our stay at sai palace

    Travel Month: May 2023

    Room: Deluxe

    4.0

    Hygiene

    navneet k.loyalty-iconcouple

    Hotel is advisable to improve hygiene inside the room. When we entered, the smell of smoking was very bad and then we asked to spray the perfume to get it reduced.

    Travel Month: May 2023

    Room: Deluxe

    5.0

    Stay was perfect

    altaf k.couple

    I would love to go this place and i recommend its very nice and beautiful clean and neat and helping staff

    Travel Month: May 2023

    Room: Deluxe

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