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You are booking hotel for more than 30 days

Review Of CIGAD HOTEL AND RESORT

Uttan, Thane | 7 minutes walk to Velankanni Beach

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    3.3
    Good

    107 Ratings, 55 Reviews

    excellent
    20%
    very good
    32%
    average
    22%
    poor
    13%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 5
    • 1
    • 2
    • 4
    • 4
    • 3
    • 5
    • 1

    Rating Categories

    • Location3.8
    • Cleanliness3.4
    • Room3.5
    • Value For Money3.4
    • Food3.6
    • Security3.6
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property boasts a great location near the beach, offering a peaceful vibe away from Mumbai's hustle. Guests enjoyed the spacious rooms and friendly staff, and many praised the tasty food, especially the non-veg dishes. However, maintenance is a major concern, with reported issues like unclean pool, shabby rooms, and poor service quality. Amenities like late-night dining and water supply were lacking, leaving room for improvement in overall guest experience.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    sujith s.group

    It’s a silent place. Location is nice. Food is amazing. Staff are very nice. only one default, transportation is very difficult.

    Travel Month: Jul 2025

    Room: Deluxe Suite rooms

    2.0

    Poor Stay

    tushar b.family

    The location was good but the way to reach it was very narrow, food was average. services was good The amenities were good but there was some bad smell.

    Travel Month: Jun 2025

    Room: Deluxe Suite rooms

    4.0

    Good Stay

    ace s.family

    Hotel was good and clean all staff good food ok only problem was at reception they said hard drink is not allowed in room also

    Travel Month: May 2025

    Room: Deluxe Suite rooms

    3.0

    Average

    mehta.family with 2 kids

    We got this location by google Food and service is good but amenities and maintenance bas to improve. Renovation is must

    Travel Month: Mar 2025

    Room: Deluxe Suite rooms

    5.0

    Excellent Stay

    ashley f.couple

    it was a pleasant stay only thing is that don't expect late night food alcohol or pool party it's a break through from busy life of Mumbai you can have alcohol if you carry it along or hotel will arrange for you but not post 10pm rest all good huge property and pool

    Travel Month: Mar 2025

    Room: Deluxe Suite rooms

    • user photos
    1.0

    Terrible Stay

    ajay d.

    The food here is quite expensive, and the portion sizes are inadequate. It’s surprising to know that even regular drinking water isn’t available inside the property—you are required to purchase mineral water, which is priced 50% higher than the MRP. The service is poor, and there is no telecom facility in the room, making it inconvenient to reach out for assistance. Overall, the experience was disappointing.

    Travel Month: Mar 2025

    Room: Deluxe Suite rooms

    5.0

    Amazing cigad stay,

    aniket d.couple

    Very nice and quiet place just the way we wanted, staff was excellent, enjoyed the stay as always

    Travel Month: Dec 2024

    Room: Deluxe Suite rooms

    4.0

    Good Stay

    divakar y.

    The property was beautiful and it was amazing stay. Just that the food could have been improved, apart from that the overall stay was good with pool too.

    Travel Month: Nov 2024

    Room: Deluxe Suite rooms

    3.0

    Average Stay

    donnamaria b.

    Hotel cigad has a good proximity to the beach and the uttan church. The stay was comfortable but the rooms were not up to the mark. The walls had huge leakage stains, falling papdi. The ac was strong enough but the vents were broken and we couldn't adjust the swing. The night light in the room was defective. The bathroom had a broken tap. We didn't complain much as this was a 2 day stay, but the photos posted on mmt and cigad website is when the hotel was newly constructed. This place simply needs renovation otherwise we enjoyed the food and the pool although the food was very costly (800 for 2 people average for 1 meal) which we felt didn't match the service standards. The staff was well mannered and the pool was clean

    Travel Month: Nov 2024

    Room: Deluxe Suite rooms

    2.0

    Poor Stay

    ashok k.family

    They close the gate of the hotel at 9. 45 pm. You have to inform the hotel if you want to go out at 6 o'clock in the morning else you will find all the hotel gates locked with chain. Terrible time to contact the hotel staff as they will be sleeping.

    Travel Month: Sep 2024

    Room: Deluxe Suite rooms

    1.0

    Terrible Stay

    melita f.

    Terrible

    Travel Month: May 2024

    Room: Deluxe Suite rooms

    2.0

    Poor quality service and food

    sazia k.family

    Unclean bedding, poor service for food, kitchen staff dont even have a smile on their face, food accompaniments sent after food was over, food taste was not good, tea was cold and on mentioning it they just smile. If there is a big crowd they dont value you

    Travel Month: Jan 2024

    Room: Deluxe Suite rooms

    1.0

    Tefund the full amount

    deepak k.family

    We have been refused to give a check in at the hotel as they said we don't have any booking we don't received any call from makemytrip so you don't have any booking please coordinate with makemytrip and get it done however our traveller have to go to some other hotel and get the check in done we have sent the details to our relationship manager mr hemant for the same as well as the recording of the hotel staff who has refused to give us a chicken please refund are entire amount as discussed

    Travel Month: Jan 2024 (3-Night Stay)

    Room: Deluxe Suite rooms

    2.0

    bad experience

    mitali c.couple

    Very bad experience because food is not good test is bad internet is not working tv is not working bad one room is fine

    Travel Month: Apr 2023

    Room: Deluxe Suite rooms

    3.0

    Average Stay

    aditi m.

    The location is good, and the campus of the hotel is spacious too. It has not been maintained well, has a lot of potential to grow. The swimming pool wasn't cleaned, even after asking them for it.

    Travel Month: Feb 2023

    Room: Deluxe Suite rooms

    2.0

    Bad exp

    vikas.family

    Rooms are not maintained properly shabby rooms no proper service

    Travel Month: Feb 2023

    Room: Deluxe Suite rooms

    4.0

    Great location

    ramachandran.couple

    Even-though hotel is situated at hill top and a very good view for uttan beach access to this hotel by road is very congested. It is best to check in before sun set as roads are very narrow. But hotel staff is very polite and cooperative. Foods are very delicious particularly non veg lunch and dinner. Please carry water bottle as they charge rs. 40 per one litre bottle

    Travel Month: Dec 2022

    Room: Deluxe Suite rooms

    • user photos
    • user photos
    • user photos
    4.0

    Good

    sumit k.family

    Location is perfect, food is not so good, safety and hygene in also ok.

    Travel Month: Aug 2022

    Room: Deluxe Suite rooms

    3.0

    Average Stay

    christina.

    Cigad hotel and resort have a lovely property and the drive there is great. The food was good. Sadly the pool was not too clean and neither were the sheets in the room. The service was fairly ok.

    Travel Month: Jun 2022

    Room: Deluxe Suite rooms

    4.0

    Good

    prathamesh.family

    Nice hotel good resort veer y good

    Travel Month: Mar 2022

    Room: Deluxe Suite rooms

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