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Kalyan West, Kalyan
150 Ratings, 83 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a prime location just a stone's throw from Kalyan railway station, making it convenient for travelers. While some guests appreciated the spacious and reasonably priced rooms, cleanliness issues, including bad smells and old linens, were frequently highlighted. The food, especially at the restaurant Sitara Fine Dine, received positive mentions for its quality. However, the overall upkeep and maintenance of the rooms and facilities left many dissatisfied. Staff behavior was generally seen as helpful, which somewhat countered the property's shortcomings.
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Excellent Stay
1. The location is very convenient as it is near the station 2. The staff's warm and helpful nature is admirable 3. Only bad is bed and curtains towels which is not properly wash and clean
Room: NON AC Executive
Sagar International has replied on Sat Aug 09 01:27:39 IST 2025
Thank you so much Sir for the detailed review...We are really glad you had a good stay with us...Do give us a chance to serve you again in the future as well Regards Hotel Sagar International
pathetic hygiene and bad hospitality
Dirty bed, dirty bathroom, broken door, broken sanitary items, bad hospitality no drinking water
Room: NON AC Executive
Sagar International
Dear Sreejesh We apologise for the inconvenience caused..You can be rest assured that all your concerns have been adequately discussed and sorted with the team and assure you nothing of this will be repeated again Regards Hotel Sagar International and Sitara Fine Dine M.No -
simply avoid
Just avoid in any case....electric wires all around room & full of mosquitos...tere r better options nearby
Room: NON AC Executive
Sagar International
Dear Mukund we apologise for the inconvenience caused..You can be rest assured that all your concerns have been adequately discussed and sorted with the team and assure you nothing of this will be repeated again Regards Hotel Sagar International and Sitara Fine Dine M.No -
Poor Stay
There was smell of smoking in the room. Earlier guest would have smoked but hotel staff did not use any room freshener. Blanket were too old and dusty. It was more of a lodge than a hotel.
Room: AC Deluxe
Sagar International
Dear Pulkit, We apologise for the inconvenience caused..You can be rest assured that all your concerns have been adequately discussed and sorted with the team and assure you nothing of this will be repeated again Regards Hotel Sagar International and Sitara Fine Dine M.No -
please av
horrible stay....very dirty room with broken false ceiling...wire dangling on the wall.... unclear bathroom with no hand wash and shower gel.... overall a bad property no even worth 500 rs.... only advantage is it's near railway station...
Room: NON AC Executive
Sagar International has replied on Thu Mar 06 12:23:52 IST 2025
We apologise for the inconvenience caused.You can be rest assured that all your concerns have been adequately discussed and sorted with the team and assure you nothing of this will be repeated againRegardsHotel Sagar International and Sitara Fine Dine
Horrible experience not worth for money
soloVery pathetic no wifi no tv no phone to call reception no response from reception and also staff very noisy.
Room: NON AC Executive
Sagar International has replied on Tue Feb 18 01:08:29 IST 2025
We sincerely apologise for the inconvenience caused to you Sir.We were under maintenance that same day and were in the process of restoration.The wifi TV calls have been ascertainly put at use and we shall assure you won't face any such problems henceforth from our side Regards Hotel Sagar Internatiinal and Sitara Fine Dine &Banquets
Terrible Stay
Room was not clean and lots of cockroaches are there and sockets are out from switchboard. First time i have this terrible experiance while staying hotel
Room: NON AC Executive
Sagar International has replied on Wed Jan 22 13:51:56 IST 2025
We apologise for the inconvenience caused.You can be restored assured that all your concerns have been adequately discussed and sorted with the team and assure you nothing of this will be repeated again Regards Hotel Sagar International and Sitara Fine Dine
Poor Stay
The room is not clean, no hanger bed cover is very old. Not good and bad smell also small cockroaches there in the room. But the staff is good
Room: NON AC Executive
Sagar International has replied on Wed Jan 22 13:52:02 IST 2025
We apologise for the inconvenience caused.You can be restored assured that all your concerns have been adequately discussed and sorted with the team and assure you nothing of this will be repeated again Regards Hotel Sagar International and Sitara Fine Dine
Sagar international - worlds unhygienic and poorest hotel
Worst Experience Ever - Avoid at All Costs! I recently stayed at Hotel Sagar International, and it was the worst experience of my life. The room was absolutely unhygienic, with bed bugs on the beds and a dirty washroom. There was no hot water facility, The amenities displayed are misleading and do not match reality. The staff was highly uncooperative and charged extra for basic necessities like a water bottle. The rooms had a pungent smell, making the stay unbearable. This hotel lacks even the minimum standards of hygiene and service. I would never recommend anyone to stay here. Save your money and peace of mind – book elsewher!!
Room: NON AC Executive
Sagar International has replied on Thu Dec 12 17:31:25 IST 2024
We really apologize for the inconvenience caused to you.We maintain high hygiene standards and regular pest control operations.We assure you necessary actions have been taken and can only assure you of the best services and hospitality from our side in the future
Pathetic
soloBed bug were roaming all over the bed. Flush was not working properly. Basic aminity was also not provided.
Room: NON AC Executive
Sagar International has replied on Thu Dec 12 17:31:42 IST 2024
We really apologize for the inconvenience caused to you.We maintain high hygiene standards and regular pest control operations.We assure you necessary actions have been taken and can only assure you of the best services and hospitality from our side in the future
Poor Stay
familyPoor amenities, poor service & poor complaint redress. Restaurant food was the only good reason to stay along. Rooms worth not more than ₹900.
Room: AC Deluxe
Poor Stay
Washroom not cleaned, shower not working, no mirror over the wash basin. Unwashed towels, dirty linen. No response to complaints. Mi residency nearby is ten times better at the same price.
Room: AC Deluxe
Sagar International has replied on Thu Dec 12 17:31:51 IST 2024
We really apologize for the inconvenience caused to you.We maintain high hygiene standards and regular pest control operations.We assure you necessary actions have been taken and can only assure you of the best services and hospitality from our side in the future
Average Stay
- bathroom not clean and the window panel are broken - no mirror in the washroom - no provision for hot water and no teamaker provided - cupboard not clean & no hanger provided - room not so clean considering the room as ac deluxe
Room: AC Deluxe
Sagar International has replied on Thu Dec 12 17:32:24 IST 2024
We really apologize for the inconvenience caused to you.We maintain high hygiene standards and regular pest control operations.We assure you necessary actions have been taken and can only assure you of the best services and hospitality from our side in the future
Average Stay
The stay at the hotel was fine but the hotel needs to work more on cleanliness and other things
Room: AC Deluxe
Sagar International has replied on Thu Dec 12 17:33:20 IST 2024
Thank you for the positivity.Suggestions have surely been worked on.We were glad to have you with us
Family and Couple rooms
I came with my partner here..Our first time so was very nervous but it was a hassle free experience for us..We were assured of our privacy and staff were very nice and polite..Rooms were decent enough and very reasonably charged..Food was amazing..Will surely visit here again
Room: NON AC Executive
Excellent Stay
Ladies group of 8 we planned trip to Kalyan and nearby places...We took room here in Sagar International..It is very close to the station..Rooms were spic and span...We had amazing food in their restaurant Sitara Fine Dine..All in all wonderful stay under one roof
Room: NON AC Executive
Excellent Stay
Wonderful stay for Family and Couples...Very nice staff closely located to Kalyan railway station..Budget friendly and hygienic rooms too
Room: NON AC Executive
Excellent Stay
Came for a Business conference in their banquet Sitara Fine Dine..A good banquet and event..Then took a room at Sagar International above...Staff were friendly and they have spacious rooms with neat and clean environment around
Room: NON AC Executive
Excellent Stay
Came with my family yesterday..Rooms were nice and spacious...Rates were very reasonable..Best thing is they accomodated us couple of hours early and also considered kids stay without extra charges..Loved their rooms and also restaurants ambience and food..Will surely visit again when in Kalyan
Room: NON AC Executive
Good Stay
The hotel is in a bad location, below average kind of accommodation but staff are ok, ac was good, washroom etc very ordinary. Better hotels are available in kalyan at the same price
Room: AC Deluxe
Sagar International has replied on Tue Jun 25 13:42:36 IST 2024
Regards from Hotel Sagar International mam.Thanks for the review.Do visit us again!
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