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Review Of Royal Palace Hotel

Kochbihar, Kochbihar | 3.1 km drive to Cooch Behar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    167 Ratings, 94 Reviews

    excellent
    29%
    very good
    41%
    average
    17%
    poor
    8%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 3
    • 4
    • 2
    • 4
    • 1
    • 3
    • 4

    Rating Categories

    • Location4.4
    • Cleanliness4.0
    • Room3.9
    • Value For Money3.9
    • Food3.6
    • Facilities3.8
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    Reviews Summary

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    Guests appreciate the property for its prime location, making it easy to access local attractions like the Cooch Behar Palace. The food quality receives commendations, with many enjoying the in-house restaurant. Service is generally noted as friendly and cooperative. While some guests found room cleanliness inconsistent, the spaciousness and amenities offered contribute to a generally positive experience.

    Sort by:

    Positive first
    1.0

    hotel tariff are more less as compared you are charging

    rajiv s.business

    They have provided semi delux room costing with breakfast ,whereas you have charged for same facilities Kindly do needful

    Travel Month: May 2025

    Room: Semi Deluxe

    3.0

    Average Experience. Rating 3 out of 5

    abhishek b.solo

    Room hygiene not satisfactory. Furnitures had dust. Floor mat dirty. Curtilary not clean. Washroom shower system not easy to operate.

    Travel Month: Apr 2025

    Room: Semi Deluxe ( Royal Club )

    4.0

    Good hotel to stay at.Very good location Well maintained. Had a issue in wa.

    sheashadri g.business

    Location,food and service was good. Parking space was limited.Had a issue in washroom. service boys were very professional.

    Travel Month: Mar 2025 (4-Night Stay)

    Room: Semi Deluxe

    5.0

    Excellent Stay

    business

    Location wise the hotel is centrally situated at the middle of town, and every essential is just near to it..Food was great...Most importantly, the cleanliness of the hotel really impressed me.

    Travel Month: Mar 2025

    Room: Semi Deluxe

    2.0

    poor experience

    shyamal p.solo

    the room was ordinary There was no shaving kit no dental kit no Tea coffee kit . I have paid approx for 2 night,

    Travel Month: Feb 2025

    Room: Semi Deluxe

    5.0

    Very good

    rupanjana d.loyalty-iconsolo

    Staff was cooperative and location of the hotel also good. It is a family hotel one can stay comfortably.

    Travel Month: Jan 2025

    Room: Suite Room

    4.0

    Good Stay

    sanjeev.business

    Hotel was good. Room was neat and clean. Location was good. For food i had gone outside so no idea. Staff behaviour was good. Water heater juge was not there but when i called and ask, he provided me warm water in my room.

    Travel Month: Jan 2025

    Room: Semi Deluxe

    4.0

    Good Stay

    abhishesh s.

    This is a new hotel in alipurduar. It has modern amenities compared with other established hotels. The food and service is also good. I would definitely refer this hotel to my friend circle.

    Travel Month: Dec 2024

    Room: Semi Deluxe ( Royal Club )

    4.0

    Good Stay

    ritwick b.solo

    Good experience and had a pleasant stay. The experience was good and food was good and service was also good.

    Travel Month: Oct 2024

    Room: Semi Deluxe

    2.0

    High budget poor quality room & food

    aniruddha c.business

    Stayed in oct 2024 room are dirty not all are clean & as per the price also scam. Also i ask them to provide basic things like dental kit & soap bath they are not willing to poor quality

    Travel Month: Oct 2024

    Room: Semi Deluxe

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    1.0

    Terrible Stay

    munna k.business

    Worst food quality and waiter are uneducated. Breakfast quality and service was very very bad. Food price are higher as per quality complementary tea and coffee kits given at room are out dated and wet.

    Travel Month: Sep 2024

    Room: Deluxe ( Royal Club )

    2.0

    Food item worst quality. Not hygienic

    rajesh m.business

    Complementary breakfast is very worst. Salt bottle are getting junked even salt are getting expired. Waiter behaviour is unmannered and untrained.

    Travel Month: Sep 2024

    Room: Deluxe ( Royal Club )

    5.0

    Excellent Stay

    atanu c.

    Room and service are good with food quality

    Travel Month: Sep 2024

    Room: Deluxe ( Royal Club )

    4.0

    Good Stay

    mrityunjoy m.business

    Value for money, food quality and service is good with reasonable price, room service is good, the room is specious

    Travel Month: Aug 2024

    Room: Semi Deluxe ( Royal Club )

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    5.0

    Best in the town

    yusuf a.solo

    This property has all the good qualities and services you need being a business traveller. Great experience

    Travel Month: Aug 2024

    Room: Semi Deluxe ( Royal Club )

    4.0

    Very good hotel

    mala p.solo

    Good food & good service good staff very very good enviroment, food is awesome very good behaviouer

    Travel Month: Aug 2024

    Room: Deluxe ( Royal Club )

    4.0

    Good experience for hotel room and service

    atanu c.business

    Service good and quality maintain including food quality also good. Room service also first and cleaning

    Travel Month: Jun 2024

    Room: Deluxe ( Royal Club )

    3.0

    Service is good,

    rana g.business

    No complimentary water has given, no shaving kit has been provided, no room cleaning option is available, else rest is almost ok

    Travel Month: Apr 2024

    Room: Deluxe ( Royal Club )

    2.0

    Worst to name it hotel

    kiran k.loyalty-iconbusiness

    This is best to describe as lodge, its not a hotel. Restaurant is terrible experience. No menu and even spoons and forks got rust,

    Travel Month: Feb 2024

    Room: Deluxe ( Royal Club )

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    1.0

    Terrible Stay

    shubhankar s.solo

    There is no proper fresh up kit no sleeper no tooth brush an all even there was open tee bag which was looks very unhygienic. Seriously this was pathetic

    Travel Month: Feb 2024

    Room: Deluxe ( Royal Club )

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