Name: Hotel Central Residency and banquet
Address: NBSTC, Central Bus Terminus Cooch behar, 1st, Floor, Raj Rajendra, Narayan Road, Cooch Behar, 736101, Kochbihar, 736101, IN
Price range: Hotel Central Residency and banquet Price starts at INR 1,588/Night
Rating: 2.8

1.0

Bad Experience Eve

abul b.couple

Room was dirty, staff was rude but owner was awesome but he was in call, and service was very slow.

Travel Month: Jun 2025

Room: Deluxe Non Ac Room

2.0

Poor Stay

ganga s.solo

room was not so clean late service staff is not co operative utility wasn't there there is no room service

Travel Month: Apr 2025

Room: Deluxe Room

2.0

Poor Stay

subhash.group

hotel is not clean. room service is not available. disturb by the hotel staff. mosquito killer not available. food and tea not available 😭

Travel Month: Nov 2024

Room: Deluxe Room

Hotel Central Residency and banquet has replied on Thu Feb 20 08:37:21 IST 2025

Dear Sir, thanks for your kind and valuable review. We apologize for your problems. We understand your problem during your stay with us, definitely we will solve these problems as early as possible, it will help to improve us in future for better service. We are requesting you to kindly give us the opportunity to serve you once again and hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.

1.0

Very poor experience. Not suggested

subham s.couple

There were no proper facilities in the room and also the toilet was terribly maintained. Altogether a very poor experience. Not at all suggested to stay here.

Travel Month: Nov 2024

Room: Deluxe Non Ac Room

3.0

Average Stay

kabita d.

the stuff of the hotel are very good .there behaviour pleasrd us .but the room facilities are not good .rooms are dirty .bed cover and pillow covers are not clean. they not clean the rooms regularly. the location of the hotel is very good .parking system is also very *good conclusion i can say that the cleanliness of the hotel is not up to mark.

Travel Month: Oct 2024

Room: Deluxe Double Room with Balcony

Hotel Central Residency and banquet has replied on Thu Feb 20 08:35:08 IST 2025

Dear Madam, thanks for your kind and valuable review, it will help to improve us in future for better service. We are happy you have enjoyed our hospitality and hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.

2.0

Poor Stay

ranjan d.solo

Poor quality room at the price point. Non ac room is horrible in summer. I booked at rupees of 934 non ac single room is soo poor quality. And also the room is top floor of the hotel. So thats why it was too hot. I t is not usable in summer. But ac room is average price high

Travel Month: Sep 2024

Room: Deluxe Non Ac Room

Hotel Central Residency and banquet has replied on Sat Oct 05 12:05:40 IST 2024

Dear Sir, thanks for your kind and valuable review. We understand your problem during your stay with us, definitely we will solve these problems as early as possible, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.

3.0

Average Stay

madan c.

Actually i am not staying in hotel central residency. They could not give me accomodation at their hotel, because their hotel already occupied by a marriage party. They provide me in a nearby hotel.

Travel Month: Feb 2024

Room: Deluxe Room

Hotel Central Residency and banquet has replied on Sat Oct 05 12:09:09 IST 2024

Dear Sir, thanks for your kind and valuable review. We understand your problem during your stay with us, definitely we will solve these problems as early as possible, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.

1.0

Worst experienced hotel

syam k.

couple

Very sorry to say that it was the worst hotel i’ve ever seen. Took money for breakfast and they didn’t even come for checkout. We gave the key to one lady there.

Travel Month: Feb 2024

Room: Deluxe Double Room with Balcony

Hotel Central Residency and banquet has replied on Sat Oct 05 12:11:32 IST 2024

Dear Sir, thanks for your kind and valuable review. We understand your problem during your stay with us, definitely we will solve these problems as early as possible, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.

2.0

Poor Stay

sourav c.business

The stay experience was very bad at all. The bedding and pillow were so dirty. Even after asking them to change it, they were given another dirty pillow. The condition of the bathroom was also bad. It was waterlogged. The wall of the room was full of tobacco spit spots. I booked the room with breakfast but in the morning after informing them for breakfast they provided it almost after one and half hours. They said that food facilities are closed in their property but it was active in mmt.

Travel Month: Feb 2024

Room: Deluxe Double Room with Balcony

Hotel Central Residency and banquet has replied on Sat Oct 05 12:17:25 IST 2024

Dear Sir, thanks for your kind and valuable review. We understand your problem during your stay with us, definitely we will solve these problems as early as possible, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.

5.0

Excellent Stay

joydip m.couple

Good rooms with tv, wi fi+ balcony the hotel is in govt property. The staff was good and cooperative.

Travel Month: Dec 2023

Room: Deluxe Double Room with Balcony

Hotel Central Residency and banquet has replied on Sat Oct 05 12:18:22 IST 2024

Dear Sir, thanks for your kind and valuable review, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.

2.0

Poor infrastructure

asish a.

family

Poor cleaning, no power backup, unprofessional staffs, not care about the guest. We suffered a lot for night stay.

Travel Month: Oct 2023

Room: Deluxe Room

Hotel Central Residency and banquet has replied on Sat Oct 05 12:19:48 IST 2024

Dear Sir, thanks for your kind and valuable review. We understand your problem during your stay with us, definitely we will solve these problems as early as possible, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.

5.0

Good

shadab a.solo

The rooms were spacious, clean and well-maintained. The beds were very comfortable and the amenities were great…The staff at this hotel were so friendly and helpful. They made our stay so enjoyable and comfortable.”

Travel Month: Oct 2023

Room: Deluxe Double Room with Balcony

Hotel Central Residency and banquet has replied on Sat Oct 05 12:21:50 IST 2024

Dear Sir, thanks for your kind and valuable review, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.

1.0

Worst hotel i have ever seen

minarul.

business

Not cleaned, not in the catagory of a hotel, missing out basic amenities. No power back up, unprofessional staffs, they don't pick phone on time. And finally unlimited excuses

Travel Month: Oct 2023

Room: Deluxe Room

Hotel Central Residency and banquet has replied on Sat Oct 05 12:23:08 IST 2024

Dear Sir, thanks for your kind and valuable review. We understand your problem during your stay with us, definitely we will solve these problems as early as possible, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.

2.0

Poor Stay

quazi k.

Ok

Travel Month: Sep 2023

Room: Deluxe Double Room with Balcony

Hotel Central Residency and banquet has replied on Sat Oct 05 12:24:28 IST 2024

Dear Sir, thanks for your kind and valuable review. We understand your problem during your stay with us, definitely we will solve these problems as early as possible, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.

5.0

Best hotel

sudhangshu m.couple

For rajbari tour. Its the best choice. Near nbstc. Good behaviour and co operative staff r there. If i come again to rajbari then i must book this hotel rajbari is very near to this hotel max 500 m. You can go there by foot.

Travel Month: Jun 2023

Room: Deluxe Room

Hotel Central Residency and banquet has replied on Sat Oct 05 12:25:44 IST 2024

Dear Sir, thanks for your kind and valuable review, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.

4.0

Good

bapi.couple

Good Hotel & Room are also Good.Staff Behaviour also good & Tòo Co-oparative. Total Experience are Good.

Travel Month: Feb 2023

Room: Superior Queen Room

Hotel Central Residency and banquet has replied on Thu Jun 01 18:05:05 IST 2023

Dear Sir. Greetings from central residency and banquet coochbehar. We apologize for the late reply. We are happy you have enjoyed our hospitality Thanks for your valuable feedback.

2.0

Poor Stay

kaushik s.

Very poor condition hotel. This hotels room rent rs 400 to 500. 00 maximum. You take from me 1842. 00 this is too much maximum in the sense of hotel condition.

Travel Month: Oct 2022

Room: Superior Queen Room

Hotel Central Residency and banquet has replied on Thu Jun 01 18:06:27 IST 2023

Dear Sir. Greetings from central residency and banquet coochbehar. We apologize for the late reply. We have noted your concern and have worked on it. We are requesting you to kindly give us opportunity to serve you once again. Thanks for your valuable feedback.

3.0

Good stay

md a.business

The set up was new but almost all amenities was there.

Travel Month: Jul 2022

Room: Deluxe Double Room with Balcony

Hotel Central Residency and banquet has replied on Sun Sep 18 18:50:41 IST 2022

Dear sir. Thank you for choosing central residency and banquet coochbehar, we are happy you have enjoyed our hospitality. Thanks team central residency and banquet coochbehar

5.0

Excellent

prabhakar g.couple

Nice rooms, good facilities and very good staff in this hotel

Travel Month: Aug 2022

Room: Superior Queen Room

Hotel Central Residency and banquet has replied on Mon Sep 05 23:53:27 IST 2022

Dear mr garain. We are very happy you like our services, and we really thank you for giving us your valuable feedback. We hope to serve you again the same way as we served you. Team central residency and banquet coochbehar

5.0

Safe for single travel-ling women.

sudha n.solo

The place is neat and clean, staff was good enough to arrange my onward s trip to assam, my train was at 4am. Mr benoy kumar helped me to reach the station on time. Thank you. Walking distance of 2 minutes from rajbari, the hotel was in bus stand. But without any noise i sleep well. Recommended to business travellers. Location. It's inside the nbstc bus compound. Food. They served me homely cooked food. Chapati roti with chicken, salad, and sweet. Thank you central residency and banquet.

Travel Month: Aug 2022

Room: Superior Queen Room

Hotel Central Residency and banquet has replied on Fri Aug 12 09:56:10 IST 2022

Dear mam. Thank you for such a wonderful comment. We are very happy that you like our hospitality, on behalf of our entire team we would welcome you again in future. Team central residency and banquet coochbehar